UScellular connects millions with its award-winning network and communication services. The store in Des Moines offers the latest smartphone devices and accessories, high speed internet, and connected home solutions. Service at this store has been phenomenal and wonderful. Associates are described as fine, extremely knowledgeable, gracious, patient, competent, and kind. They provide exceptional service from real humans, handling multiple customers while making each feel like they were the only one that mattered. Reviews highlight associates who were very patient, helped customers get exactly what they wanted, and were kind and interested in assisting. This professionalism and kindness are noted even during time-consuming procedures and difficult personal circumstances. The experience leaves customers feeling good. The service and treatment are great, leading customers to recommend this place and note that the associates are an asset to the store.
Selena was so amazing, helped me with every question I had and made the process seamless, Amazing customer service 10/10 would come back
May 2025
Service at this store has been phenomenal! Our family need to do a shuffling of phones. The tech was extremely knowledgeable and gracious. He handled multiple customers at the same time while making each feel like they were the only one that mattered!
May 2025
Wonderful experience working with Selena and Noah. I'm older, they were very patient with me, helped me get exactly what I wanted, and I left feeling good.
