UScellular connects millions with its award-winning network, offering the latest smartphones, high-speed internet, and connected home solutions. Reviews of the Des Moines store highlight very positive and quick experiences. Customers report fantastic, amazing, and exceptional service from helpful staff, who are efficient and make the process easy. Specific praise mentions employees going out of their way to answer questions, provide excellent help setting up devices, and securing great trade-in deals. Customers were thrilled with new phone plans and service, walking out with new devices and accessories in under an hour. The service from real humans is consistently recommended.
We got a phone and took it into the store and Celone helped us set it up and since it was iOS back to Android he worked diligently to make sure all the contacts and everything worked before sending us on our way. He is a GREAT employee and there needs to be MORE stars for this employee! We highly recommend!!!!!!!
August 2025
Great experience at this US Cellular office. Celone is an expert at helping 'old' people update and pair their phones with a car. I appreciate how well he worked with us.
August 2025
Celine sent an hour with us ,updating our phone and he always had a smile and a positive aditude. Thank you