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8:30AM - 12PM 1 - 4PM
1705 Burr Oak Blvd, Granger
Banks
8AM - 4:30PM
855 W Bridge Rd, Polk City
Banks
“We had the best experience with Brandon Converse for our home mortgage loan. He explained everything in detail which was perfect for us being first time homebuyers. Luana offered the lowest interest rate, I would highly recommend checking them out for refinancing or new loans!”
“I usually frequent the Johnston branch (however all branches are good), but the Johnston branch is the best in my opinion. Everyone there is friendly, compassionate and never make you feel rushed during your transaction.
I recently visited the Johnston branch and I had the pleasure of working with Brad (teller). I had some issues with my checking account. We worked through it, but it did take some time. I never felt like a burden, and he had knack of making me feel like I was the only one in the bank, and there isn't a line behind you. Again no rushing. This interaction was not a one off. I witnessed him treating the gentleman ahead if me the same way.
In the world of rush-rush, to be treated this way was refreshing. He also treated me with respect and compassion.
Brad is great employee, and an amazing front line representative for Veridian Credit Union.
I highly recommend Veridian Credit Union (I'm pretty partial to the Johnston location).
Thank you Brad for the amazing service!”
8:30AM - 4:30PM
925 SE Gateway Dr, Grimes
Banks
“Every time I go to VisionBank (Doesn't matter which location!) I am greeted with a smile and great conversation. They even accommodated me when I needed to use their conference room to split money into 15 different envelopes without an appointment to use it. I highly recommend VisionBank as their customer service is unmatched.”
8:30AM - 5PM
2891 106th St, Urbandale
Banks
“We have been a member of Midland Credit Union for over 30 years. Their personnel are knowledgeable and helpful with any questions. They provide exceptional service.”
“Every time I walk into Charter Bank in Johnston, I’m greeted with top-tier service and Olivia is a big reason why. She does a tremendous job every single time I come in. Super friendly, professional, and always willing to help with a smile. You can tell she truly cares about the people she serves. Appreciate you Olivia and the whole team at Charter Bank! 👏💯”
“The ATM here is literally an automated teller machine and allows you to withdraw funds, but also to make deposits by scanning a check and if you get stuck during normal business hours you can connect to a remote teller/personal banker for assistance.”
“Very friendly associates. Never had a bad experience at a JP Morgan chase bank. . This location was really helpful. I will sure return if I need to visit a bank location. Great Customer service.”
8:30AM - 5PM
5601 Merle Hay Rd, Johnston
Banks
“I am the President of this Bank. So of course I will give a 5 star as I know that we live and breath for the best of all. We are a 5th Generation Family owned Bank that cares about its community, employees and customers. The reviews on this page are a very unfortunate representation of our Bank. The Staff works very hard to Ask, Listen and Solve our clients and employees concerns. We are here to protect, you, your money and build a relationship of trust. Give us a chance to earn your business. We will prove it every day.”
“Thank you to CCCU in Johnston! Steven is fantastic to work with, prompt, courteous and knowledgable. I highly recommend the services they offer. You won’t be disappointed with staff, professionalism, cleanliness and all the available services.”
“I've heard that there's this super hot girly pop named Juno who should be hired on immediately after the end of summer and I just wanted to say that y'all should hire her asap.You have no idea what an asset she will be for the company.That gal is skilled and smart to boot (and that's not even saying anything anything about how cool she is).I know she's silly goofy sometimes but seriously she's a doll and you guys will not regret having her as a permanent part of your company.And no- I was not paid to write this review. I just firmly believe in her.”
8:30AM - 5PM
5525 Merle Hay Rd Ste 195, Johnston
Banks
“Bank iowa is one of the best Banking me and my family ever have since we have been Banking!. Everyone working there are so knowledgeable with accounting, Coustmar service, banking issues with mobile apps, driver through and so on!. The bankers there are very welcoming, friendly and so polite? I wouldn't trade bank iowa for any other Banking we have had in the past! Bank iowa thank you very kindly for your good work in the town of Johnston iowa! You guys are the best ??”
“I've banked often at this branch for years for both business and personal, and they are always exceptionally friendly and easy to work with. The branch manager Darci was a wonderful help today solving a small hiccup with a authorization mix-up. I appreciate the staff's willingness to resolving any issues and always being welcoming at this branch.”
9AM - 5PM
110 SE Main St, Grimes
Banks
“Don't ask them to send you a new Debet card if you need one replaced, It takes up to two to three weeks to get it. It is quicker to just go to your bank and have them make one there.”
8:30AM - 5PM
6175 Merle Hay Rd, Johnston
Banks
“I use the Johnston branch but often reach someone at Ankeny branch if I reach out by phone. I have been with CSB for more than a decade and have only had great experiences!”
9AM - 5PM
3501 86th St, Urbandale
Banks
“US bank is the best, very helpful and they make sure your money is working for you with great investments and everyday banking needs!
Highly recommended!!”
9AM - 5PM
2851 86th St, Urbandale
Banks
“In my experience, the employees here are courteous, helpful, and efficient. Personal Banker Kabrina was especially helpful and made an effort to make sure I was satisfied. I would recommend this Bank”
“The employees here are extremely helpful, especially A.J. Recently I had an issue with wire transfers. I called the wire transfer team at headquarters, and they went by the book and answered my questions. I called A.J., she listened carefully, followed up the next day, and provided me a few suggestions of how my issue could become in the next few days. She gave me ideas to help resolving my issue. Other bankers there are helpful as well.”
“Ryan V. has been a lifesaver in helping us manage my grandmother's account. He consistently went the extra mile, even taking the initiative to come get us when he noticed us waiting in the lobby during a follow-up visit. He is truly an asset to the company—thank you, Ryan, for your outstanding service!”
“Today I went in to talk to a banker at the Johnston location about fraud on my account because I have not been able to get a resolution. I went in with all my evidence that I did not authorize the transaction that I made a claim for. The women that worked with me was Ana Barragan-Sanchez. She did everything she could to help me present the evidence to the fraud representative. She was very patient and showed compassion for my situation. Ana was the best employee I’ve encountered at Wells Fargo.”
“Bank of the West always goes above and beyond when in comes to ANY issues I have with my checking account. Even when the fault is all mine. I truly appreciate you guys! Thank-you so much. I wrote this under my local bank location but same goes for their 1-800 number as well.”
“Getting online banking set up is a chore, for sure, but MH has the most convenient hours and most polite staff of any company I regularly do business with. Absolutely would recommend them for day-to-day banking.”
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“So thankful to have such a great bank in Granger. Very helpful. Very pleasant. Knew my name after my first visit. Answers all my questions and explains things very well.”