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“It's always a great visit. The ladies there have gotten to know who I am and they always have my mail in hand so I can just do a fast walk thru right back out thevm door and on my merry way. Thanks for being so nice every time I stop in.”
“I live out of the area and needed help with a package. They were very polite and helpful. I didn't have all of the correct papers and they helped with that too. Thanks for making it easier for me. I will recommend this store to family in the area.”
“Always friendly and helpful! But last night they went above normal great customer service. I made it to the store a few min after close and even though I said I would come back, they re-opened and started system to give me a receipt for my drop off package! Thank you!”
“the staff was extra helpful here! they took extra time to problem solve a scanning label error for me and i was very appreciative! they were very knowledgeable so it only took them a few tries to solve the issue but i had other stores refuse to even try to help.would go out of my way to come back to this store vs closer ones
pro tip: if your label isn’t scanning try filling in any missing gaps in the barcode with black pen!”
“This is our go to store since past few years. Staff is very helpful, friendly and always eager to go extra mile.
Don't hesitate to use this store for your needs.”
“I’m sorry for the delay. I had an awesome expert at this location. I had a bag of Amazon returns that looked like Santa Claus came. Lol! The two guys were great and so efficient!”
“From top to bottom, the owners (Erica and Travis) and team are the best! We frequent this store location almost daily for our shipping needs. The staff is always friendly and efficient. We have utilized their printing, and have been extremely satisfied as well.”
“It's conveniently located near my residence. It's also about expectations, everyone is under staffed, so I always appreciate the service staff who are working. I've been receiving my mail and packages at this store for close to 20 years. Rick on the staff there has always looked after my needs and tried to help me with any Issues I might have. He would be might go to person if I had an issue, It's a small business and the owners are primarily at their Ankeny store, so they are not usually available. Like most service oriented businesses they've gone through lots of staff, Rick has remained a constant. Having said that all the staff I have dealt with have by-and-large have done there best to try and help me in any way that they can. They offer me what I need a place to receive and send packages from and hold my mail.”
“People come to Google maps when they have one bad experience to leave 1 star cause they are upset. If you go here regularly, it's not bad.
Employees are nice. Occasionally there's a long line”
“Splendid service, overall. I say this as someone who’s used this place many times over the past ten years— for everything from copying to mailing to packaging to faxing overseas. Never a problem. The UPS store is an invaluable local resource.”
“Tabitha is perhaps the kindest postal employee we’ve ever encountered. There was an issue with our mailbox key and packages were getting lost. She went out of her way to track down all of our stuff and sorted our issues with a smile. Thank you Tabitha!!”
“I had a fantastic experience at this Store! The staff was incredibly friendly, professional, and efficient. They helped me with packaging and made sure my shipment was secure and on time. The store was clean and well-organized, and I was in and out in no time. Whether you’re shipping, printing, or just need some guidance, this location is reliable and always delivers great service. Highly recommended!”
“Isaiah (we asked his name) was awesome. We had a complicated series of transactions, and he was knowledgeable, efficient, professional, and friendly. We were more than satisfied with his efforts to help us.”
“Received wonderful training here to be a Clerk at the NDC. From Cindy Lamb, and O'Hara! Much love and thank you! In spirit with me always :D. The training here got me into a career that led to making the rest of my life far better than it ever could have been without it all. Thank you! God Bless the USPS and U! S! A!”
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“Larry is fantastic. I needed help to print, notarize, and overnight a document. Larry handled it all seamlessly and very kindly. UPS Stores are great. Everything you need in one spot.”