“Came in for a battery replacement. The staff were friendly, knowledgeable, and efficient—no unnecessary fluff. They charged a fair price for the battery replacement. I dropped off my phone in the morning, and it was ready for pickup in about 2 hours. Excellent service overall, and I highly recommend them.”
“Been years since I've gotten a new phone. Walked into this place, was immediately greeted by James. I don't usually leave reviews but that dude was awesome to work with. Wasn't pushy did try to shove anything in my face, walked out extremely happy. Anywho, James was awesome to deal with.”
“To many questions gets boring use just simple question like other store do Ryan was great to work with notable with the product couldn't ask for better from Ryan”
“Steve was awesome. Steve did all the hard stuff, and let me just point and grunt “me want orange phone” and the Steve magically got me an orange phone, and the set everything up, transferred everything, and helped us set up another phone for a child (ours, not a random one.) all in all, Steve is awesome”
“Tyler at AT&T is awesome. He is friendly, kind have warm demeanor and professional. He help me with my phone and patiently explaining the situation. Now I am able to continue to use my phone. It was definitely a good experience.”
“Exceptional customer service, went in to upgrade my phone and was quickly greeted by Nate who was extremely personable, patient, and helpful. He gave great advice on accessories and services and put the work in to find every way to save on the transaction he mentioned the home internet which he couldn’t have had better timing because I have been wanting to switch from my current provider to something new and now that problem is solved, you will not be disappointed if you go to this location”
“Noah Seniva was the associate who helped me today. My partner of 31 years had died, and I wanted his voicemail saved to a file on my phone, so I could listen to it. Noah did that for me, he switched the account to just my phone, and he dealt with customer service about an outstanding bill. This last thing was time consuming, not the least because he was put on hold for quite awhile. He was patient and competent through all these procedures and was kind to me during something that was very sad for me. You have a fine young man representing your store in Noah.”
“I think the person who helped me is named Chad? He was awesome! He was super personable and cared more about helping me than selling a bunch of products. He looked for every possible deal and I was super satisfied with my purchases. Thank you!”
“It was a little chaotic when I arrived (maybe some post holiday travel season rush), but after a little wait the staff got my issued assessed and within a couple of hours, properly repaired. Security of my information was addressed by staff without me asking (which I would have as it major concern of mine).”
“Every time I go in there, Sarah helps me. She comes up with a smiling face and is so friendly!!! Usually places like this are tough to go into. But when I walk in the door, I feel like my business is appreciated! This is the EZ Money store I prefer. Whenever I'm in a pinch, you are a life saver!!! Thank you so much!! And thank you, Sarah!!!”
“Phillip also known as Phill was so nice and helpful, I was on the phone for an hour and on hold for 30 min trying to get things figured out and he was the first helpful nice person I talked to”
“Great staff! So helpful and willing to work with people...if you can be respectful and understanding yourself that is. Several options to get your loans. Cash (at times, dangerous to keep that around), checks, loading onto a prepaid card they have, and others. Several ways to meet one's needs, just ask for your preference. Worth a stop if in need and better than other options imho.”
“Thank you for your attention, I bought my iPhone 14 plus, they were very pleasant, they helped me with the payment plan. Ingrid is very attentive and helpful. She added a discount of 25 dollars for referring a friend, a highly recommended place.”
“Karina is super friendly and professional. She explained the service plan thoroughly and even got me a referral discount. When there was an issue setting up my phone, she set up another phone and advised if there were any issues at all , that I could exchange it within 7 days. The entire process was simple and I truly appreciate how patient she was.”
“I typically dread going into the cell phone store bc whatever issue or question I have, it always seems to end up with me paying more money and not being satisfied. Well that streak ended recently when I went to the US Cellular store on valley west drive in West Des Moines. The gentleman that took care of me was named Wya Lukery. He was professional, courteous and most importantly he was efficient in handling my issue and resolving it quickly. I walked out with a new phone since I broke mine with no insurance and a case for $32 owned outright. I'm a prepaid customer so this wasn't with a new 2 yr contract. This was a huge discount and I'm so appreciative of him for helping me out. Make sure you ask for him next time you stop in
Jarad Wolfe”
“Myra was beyond helpful with my exchange. When the first mobile phone I purchased did not meet my expectations, she went out of her way to assist and find a phone that worked for my needs. She was on the phone with corporate for over an hour working through the issue. She was friendly and professional and I really appreciate her efforts.”
“Abi was amazing. I came in needing a new phone and she did a wonderful job explaining my options. Abi made the process easy to understand and provided excellent service.”
“We dealt with Alex and he was very efficient and got us a good deal on a new Samsung. He was able to lower our bill too. He was professional and personable and I would highly recommend this Verizon location.”
“Christina is amazing at what she does. She definitely knows what she is doing and was very professional. I was stressed about getting a new phone, but because of her the process was better than expected. She also takes pride in ensuring veterans get the discounts they deserve. ??”
“Sonny was extremely patient while working through issues with Verizon support. He provided possible solutions and kept me involved while investigating the problems with my phone.”