“Received a damaged product. Didn’t ask for or pay for assembly but it came assembled. Obviously a floor model. Their solution was I bring it back to get a new one (had it delivered) or wait another week as the only option for them to deliver a new one. No other options.
Update: They have made this right and have expedited a replacement and return. Solid customer service!”
“~~They have incredible items available at Iowa Outdoor Products. Not only do they have great products, but I must applaud them for their knowledgeable, friendly and approachable staff! I purchased quite a few hanging flowering baskets during my May visit and they shared great tips on how to keep them looking their best throughout the summer season. I've diligently been following those tips/suggestions and my flowers have never looked better! Natalie, as always, is wonderful & easy to work with!”
“Randy in the door section was very helpful, knowledgeable and patient as we bounced between different ideas! Quality and price are both important but customer service is what will bring us back!”