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8:30AM - 4:30PM
270 S 68th St, West Des Moines
Banks
“Customer service is so important these days and when I have an experience where customer service goes above and beyond to please; to mention it so others can enjoy their service. It is rare but is common practice at a bank in Wes Des Moines, Iowa called "Bank". The "Bank" branch manager is Meredith Moore, who goes to all ends to make our experience the Bank is a hidden Diamond. It doesn't matter where you live as I live in NV.Check them out as they have incredible services as well as "People". Ask for Meredith and tell them Jan sent you.”
9AM - 5PM
2051 Westown Pkwy, West Des Moines
Banks
“I have been banking with first class for years, I'm so thrilled and thankful for your dedication and expertise that provides real peace of mind and Michelle is one of my favorite banker's”
“My elderly Mom and i were there yesterday conducting business. A nice young woman greeted us upon arrival, and she ended up being the person we dealt with named Amy Ganoe. Coincidentally she also helped a friend that referred us to this bank. She was absolutely wonderful to work with, very polite, upbeat and patient. I would gladly refer her to any of my family and friends.”
“Fantastic bank!!!! It's the people that work there that makes it great.....AND the dog treats for our furry friends. Thank you for your support and compassion.”
“Ben H. Did an amazing job in customer service, haste and warmth! He is clearly always ready to help the members of this bank and now thankfully I am one! Great job Ben!”
“"What is this pig business and why would I want to deposit money with them?" SmartyPig is what happens when a savings account meets Web 2.0. SP itself is a financial company but not a bank. Funds in an SP account are actually deposited into an FDIC-insured account with the bank BBVA Compass. You can think of SP like a financial management website that provides a wrapper around a savings account. The purpose of the site is to motivate people to save money by creating financial "goals". A "goal" is defined as something being saved up for (like a car, down payment on a house, bills, vacation, etc). SP will keep track of how close you are to reaching your goal (the money you've deposited relative to the total goal amount). "You still haven't told me why I should care about SmartyPig." Well aside from being a motivator for people who are bad at saving, SP also offers one of the highest non-promotional yields for a savings account. The current rate is 1% APY, better than anything you'll find at BankRate.com. That's because SP really does encourage people to save rather than spend right away, so their rates are somewhere between short term savings and long term CD's. And when it comes to redemption, SP allows all or part of your money to be cashed out as a retailer gift card with a good number of options available ( and SP will actually give you a cash boost (i.e. free money). Some of the cash boosts are: Amazon - 3% Banana Republic - 10% Gap - 10% Kohl's - 5% Macy's - 11% Old Navy - 5% Sears - 4% So if you redeem $100 as an Amazon gift card, SP will give you a free $3. This is a no-brainer awesome deal. "Ok that sounds cool, but surely this site has some drawbacks." Yes, but not many. The drawbacks are mostly centered around SP being cumbersome to use as a real savings account: * Deposits/withdrawals take 2 ACH days to process, compared to 1 day for a real savings account * Deposits are frozen for a few days, during which they can't be immediately withdrawn * Money is withdrawn by closing a goal. The entire amount in the goal is withdrawn; partial withdrawals are not possible (but the way around this is to create a second goal, move some money from the first goal to the second, then close the first goal) "I see. So is SmartyPig right for me?" That depends on your financial goals. Granted, even a "high-yield" savings account isn't a great way to make money. But a small amount of liquid savings is always good to have, and SP's high interest rate makes them attractive. So if SP's slightly cumbersome deposit/withdrawal process doesn't scare you away, or if you want a gift card that they offer a cash boost for, then SP just may be worth looking into.”
“Lauren and the team are incredible!!! They are friendly, professional, and efficient. They always take excellent care of our personal and business accounts. They always have a smile on their faces!! Go see for yourself!”
“This is such a great credit union. I have used them on 3 auto loans because they have good rates but exceptional service. Thank Joya at the West Des Moines Branch for the last bit of help!”
“This man Damon did a very good job, I have been a consumer at my other bank for 22 years and haven't e experience any help like this , he was amazing in the little time I've had this account, I never expected this I am so greatful!!”
8:30AM - 4PM
7300 Lake Dr, West Des Moines
Banks
“My mom has been going to this bank for many years. I recently assisted my mom to organize some accounts. We met with one of the bankers at the West Des Moines branch: Cameron Arvidson. I was impressed with the way Cameron helped use organize mom's accounts so that everything is set up better:)”
“I LOVE Greater Iowa! They are so helpful and always have my back. Been a member for over 20 years. Belonged to other credit unions where I was like holy moly not good lol good people great rates. Can’t go wrong”
“This is a wonderful bank! I’ve been working with Logan at the West Des Moines location in relation to my grandpa’s account who lives in Cherokee, IA and goes to that location. My grandma passed away in early October which was the trigger to me needing to be added onto the account as POA to assist my grandpa with finances. Logan has been fantastic since day one and I’m so grateful for his assistance and kindness throughout the process.”
“This place deserves 5 stars. Went in for some cash and asked for help with a transaction on my card I didn't recognize. I was taken care of in less then 10 minutes. My normal branch in Texas manager told me they didn't have time and I needed to do it on my own.”
“Absolutely great and knowledgeable staff. They were all so friendly and had beaming smiles. On top of that the diversity in the staff truly made my heart happy. THAT, is why I bank with Chase ™️”
“I am surprised to read many negative comments posted, because after banking with West Bank for 30 years, I have nothing negative to state. The customer service has always been prompt and personal. I have occasionally been asked to show ID when making a withdrawal from a new staff member. I am not offended that this person whom I've never met has an interest in protecting my account by verifying who I am.”
7:30AM - 5PM
125 Grand Ave, West Des Moines
Banks
“My family used West Bank as our primary bank for years and my mother continues to be a good customer four them to have. Since I personally don't have an account with them and haven't in many years I won't make any judgement other than how.they ready my Mom and what she has to say about their services and employees. And she raves about them.”
“Absolute best banking hours in town; open 7 days a week 9-5 M-F & 9-1 Saturday and Sunday :) They do all the normal banking stuff, deposits, auto loans, mortgages, and also business financing, insurance, and investments!”
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“after being with several local credit unions, premier has been my favorite. overheard a buddy talking abt their willingness to have more reasonable interest rates compared to other local CU’s. I compared around and sure enough they had the best. Its local enough where I can call and I’m not on hold for anytime at all, quick answers, timely support with friendly staff. Theyve been extremely lenient and supportive. A meaningful CU”