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“They have a good selection of casual and athletic shoes. Whenever I go in, they offer to help right away. When I just want to browse for a while, they are ready to help when I find what I want. At times when they are very busy, they do a great job of handling customers as quickly as possible.”
“Had a great experience here, unfortunately I did not get the name of the employee that helped me. I was looking for some comfortable shoes to replace my current work shoes. The employee helping me was very kind, relatable, & found me some GREAT shoes! Left very happy & pleased with my experience.”
“I've been going to The Fitting Place for many years and have always received great service. The have always been courteous and have been exceptional in their service. I highly recommend them!”
“Kayla ROCKS! All the people working there had fantastic attitudes, and made me feel so welcome. I had a specific wardrobe issue, and Kayla was ON IT. She cared, and filled my dressing room with GREAT options! She even knew my size better than I did. I couldn't have asked for a better experience. Thank you Buckle and thank you Kayla!!”
“I was just fitted for new work boots here. They use a machine to get exact measurements for your foot and gait. The pair I ended up with are a perfect fit! Highly recommend”
“Amber , Jayden , and the rep with the blue tails all took care of me. I went in to stop and shop and they did it perfect. Even grabbed some extras . Good job ladies”
“Knowledgeable and friendly staff plus higher quality and less commonly found shoes make this a worthwhile visit. Check also the Fit to be Tied Clearance Store near the upper center of the mall.”
“Had a vision in mind for heels and a dress for my masters graduation and found both here on my first try. Also a pant suit for an upcoming gala. Staff was kind and helpful and store was well organized.”
“Super friendly staff. I had questions about a certain shoe & they were able to get my size from the back. This is the only place I go for shoes. Sorry, I edited this to change a typo & it removed the reply.”
“The staff was so welcoming and kind!! Gigi was absolutely god sent, and helped me find so many alternatives for a shoe that was out of stock. Retail needs more employees like her (: Lovely experience!”
“I was visiting for the weekend so my friend took me to Valley Junction. We almost didn't go into this store but I'm glad we did! Found some modern styles & ended up purchasing quite a few items. Staff was very nice & accommodating. Worth the stop!”
“I visited SoftMoc for the first time this afternoon. I was on a mission to get Ugg slippers for my wife, and they have a plentiful supply of Uggs. I would have bought the present here, but the customers were keeping the employees too busy, so I opted to go across the hall to Scheels, buy I'll be back to SoftMoc next time I'm in the market for Uggs.”
10AM - 9PM
1550 22nd St, West Des Moines
Shoe Stores
“Great selection, staff helped and made sure I found what I was looking for. Very knowledgeable in boots as well, will be shopping there again next time I need boots.”
“All the employees great, very nice & helpful. Clean, nice store. I love coming here the atmosphere is so fun. All the prices are great and they always have some type of deal going on either online or in store. Definitely one of my favorite stores to shop at, especially since I’m 22 and wear a 4 in children's”
“Love this store! Great selection & Great helpful staff. Very happy they have petites in the store! They also have ordered things for me with free shipping sent directly to my home.”
“I arrived right at closing time (hours as of Jan 2026 are only until 7 pm), the two employees were very sweet and took the time to allow me to pick up my order. Having previously worked in retail, I know the pain of last minute customers and it would have been completely understandable to be visibly annoyed with me but these two were not. Just helpful and professional and greatly appreciated (I wanted the shoes for immediate wear). Famous is lucky to have them representing the brand!”
“Kind, courteous, and helpful staff. Huge selection of clothes, always has sales, and everything is tidy and organized. VERY BUSY. Only one cashier allowed at a time; great COVID-19 safety protocols.”
“They had a few good selection of shoes. The store was very well organized and really tidy. As far as mobility going up and down the aisles. I was very impressed.”
“Peyton is the absolute best! She was so helpful with my new boots. She got them sprayed and protected for me and even made sure I didn’t miss any deals. 10/10.”
“I recently had the pleasure of being assisted by Keshawn during my visit to Finish Line, and I can't praise his service enough. From the moment I walked into the store, Keshawn's friendly demeanor and professional attitude stood out. He was incredibly knowledgeable about the products, helping me find the perfect pair of running shoes that suited my needs.
What impressed me the most was Keshawn's patience and dedication. He took the time to answer all my questions and provided valuable insights that made my decision much easier. His commitment to ensuring I had a positive shopping experience was evident in every interaction.
Keshawn went above and beyond to make sure I was satisfied with my purchase, even offering tips on how to care for my new shoes. His exceptional customer service has made me a loyal Finish Line customer, and I highly recommend seeking him out if you're looking for top-notch assistance.
Thank you, Keshawn, for your outstanding service. You truly made my shopping experience enjoyable and hassle-free!”
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“My husband and I visited this location for the second time due to the superior service we received from Jim the first time, and to take advantage of the 20% off Fit Exchange Program. We were sad to see Jim wasn't working but were quickly greeted by Sophie. She provided the same type of exemplary service that we experienced before with Jim. She was happy to help by looking up my husbands pants size on the computer, and showing us where the items were located. At checkout Sophie pointed out the dxl cologne next to the register and mentioned it was also eligible for the 20% off. My husband initially declined and we finished the checkout process with no issues. By the time he made it out to the car he changed his mind about wanting the collage(which smells amazing by the way) and asked me to go back inside and get it. I expected to pay full price since we had already completed the first transaction, but Sophie took the 20% off again without me even asking. I'm not sure what they are putting in the water at this location, but Jim and Sophie are obviously a different breed of salespeople. Customer service like this is will keep myself and I'm sure many others picking this store and location over others. A+++”