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“Awesome customer service! Helped me get my email to print my label. Made everything very simple and smooth! 10/10 would recommend just for how kind the owner was!”
“I thank God for Bonnie and Ron. Not only are they great people, they bend over backwards for their customers. They always do their best on sometimes unreasonable time frames. (Wink wink Casey Jo)”
“When I review something I rarely give the top score. That is unless it is truly deserved. If I were rating our shipment and driver yesterday on a score of 1 out 510. You and he would get a solid 5! We received the shipment very fast. Your driver (Partrick) was well dressed, smart, personable, and conscientious. We received a call the day of delivery from the driver to verify where he was to deliver our package. He was 2 miles away and If he had trusted only GPS our package would have been delivered to the wrong address. I appreciate him noticing that something was not right and using the phone to verify. Kudos for hiring such a wonderful employee. Thank you. This is the first time we have ever dealt with Estes. Our delivery was Thur. Jun 15, 2023.Thanks again.Sandy”
“The best FedEx location in Wichita, on Kellogg Drive heading east, shortly before Rock Road They have been incredibly helpful here with anything I’ve ever used them for, mostly being printing needs. I’ve received premium and professional customer service from the staff and this location is more spacious than other places like it. I recommend this print and shipping center to all of Wichita.”
“I anticipated a wait time with a specialty print job, I would like to thank Aaron for his professionalism and skills and the crew for all they do, it always goes well.Thank you so much.”
“Been doing business with them for about 5 years now and haven't had any issues with them that I can think of. Definitely plan to continue the relationship unless something really intense happens to change that. I would suggest giving them a shot.”
“Shipment arrived in excellent condition. Staff very polite and helpful. Great place to do business with. Look forward to doing more business with them. RIVERSIDE BANNERS.”
Open 24 hours
1601 S Hoover Rd, Wichita
Shipping Centers
“Excellent customer service! I took in some photos to get enlarged and printed. One of the managers (taller guy with glasses) worked with me for AN HOUR to get all 10 of my photos cropped and sized perfectly to my liking. Not once did he get annoyed or frustrated. When I picked my photos up the next day, they looked amazing!”
“One of the sub city carriers is one of the best people's I have ever met. His name is Aaron, younger guy with beard. He's a decorated veteran, terrific family man and a true professional. Thank you for your service Aaron.”
“I am visiting from out of state and was so impressed with the friendly, helpful service I received today from Elijah. He patiently listened to me describe my very very fragile keepsakes that I was shipping, took care to note the appropriate packing materials and handling, and was totally professional and kind. I’d recommend stopping at this IPS store anytime for packing and shipping.”
“Kenny, the owner was so helpful. I had a complicated custom print order for a bridal shower and he was able to print and cut everything exactly how I wanted. I received great service and really appreciate all the hard work.”
“Just had them do a white glove mattress delivery to us. They were very professional and responsive. I talked to the office staff and the delivery driver and all were pleasant. They stayed in touch and were there when they said they would be. Kudos to all them!”
“Everyone in the store is always so friendly and so helpful. They make sure I know all my various shipping options so that I can make the selection that best suits my needs. And actually, they always tell you to have a nice day and thank you for your business. They really seem to appreciate their customers!”
“The staff at this location is amazing!! They went above and beyond to ensure I received my first class mail when my actual delivery date was not until the following day. I was so touched by their efforts to deliver my mail. Huge shout to each and everyone of the employees at this location!!!”
“I actually like going to the US postal service over on Waco Street It is a pleasant walk to get here the postal service servers are hospitable and very respectfully respectable to the cares of the service to the public you don't have to wait long even if there is a line when you get there it's fashionably very fast paced it. I love to go here when I need to pick up some money orders or get something copied I give them a five-star rating for this one particular United States postal service post office!”
“I’ve come here a couple of times and other times my visit has just been fine but today Tae was exceptional in her customer service skills! Super nice and helpful. Thanks so much!”
“The cashier in the front was an angel! She was so so helpful and went above and beyond! Please give her a raise! It was my first time shipping international and she made the experience so easy! Thank you for your kindness and giving me the BEST customer service I’ve ever experienced at a shipping center.”
“The USPS on S Hydraulic is a great place to take care of postal things, it's not real real busy. Problem is when backing out, there are spaces on both sides of the driveway and people don't pay attention and just back out.I saw three close encounters of vehicles today while there.Be careful when backing up, people are very impatient and just back up with no regard to anyone else. ?”
“In the past 7 days, they’ve “lost” 3 packages. You go and try to see why, “there’s nothing we can do here”. All of my packages say delivered in my mailbox but there’s never anything there. Its getting expensive and inconvenient trying to replace something you can’t get in stores.Edit: the new mail carrier accidentally put my mail in my neighbors box(we have a parcel). After I brought it to their attention, they reached out and fixed the problem!”
“I appreciate this post office because even though there is frequently a long line, the staff are always friendly and courteous and do a great job of getting everyone helped out as quickly as they can.”
“I'm here several times a week. Staff is consistently friendly despite the verbal abuse of customersThey are also consistently helpful, knowledgeable, and competent.My only concern would be that the staff is run ragged due inadequate staffing.”
“5+ visits. The customer center is a dependable location to visit. The employees behind the counter are always helpful and are experts about the shipping business. The issues customers are having are with the overall company itself such as the horrible help line that will NOT connect you to this location and is one of the trickiest calls anyone will ever make to actually speak with a person. My most recent trip here was due to the driver with my package not attempting to let me answer my door and sign for it. After going through a time consuming process of seeing what to do about this, my trip out to this customer center was a huge help in obtaining my urgent delivery. UPS has some terrible issues with its service but the people out here seem to be doing their best make it better.”
“Great customer service! Very patient, friendly, and helpful when assisting in getting packages sent. She was also very quick and got the 3 people in front of me through the line in less than 3 min.”
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“I had a very good experience with this post office. They actually take the time to call you back and continue to stay in contact until the problem is solved. I have dealt with lots of post offices and this by far one of the best!”