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8:30AM - 1PM 2 - 5PM
6917 Tomahawk Rd, Prairie Village
Post Offices
“Once again, Daniel and the front counter staff at the Gregory Distribution Center Post Office came through with excellent customer service and can-do attitude. I was hoping a package would arrive before the tracking, and the staff suggested I come the next morning. Daniel checked, the package was in the building, he retrieved it, and I left town two hours later with the package in hand. Thanks!”
“04/21/26 I came in for my passport mind you this is my first time ever getting one & Paul was very helpful and knowledgeable about everything, I walked in thinking my appointment was confirmed for 2pm, I made a mistake on my end without actually confirming the appointment and as I was trying to explain this to the lady whom I believe could have been of Indian decent but younger looking than another one I had seen with glasses on, she immediately tells me that I can’t be helped because my appointment wasn’t confirmed and that I would have to wait til tomorrow morning to be able to walk in, and she made it CLEAR several times that only IF I were within the FIRST 5 walk-ins. She was quick to shoo me way and mind you I had to take the afternoon off of work for this so I was feeling nervous, frustrated and overwhelmed, so anyways Paul must have overheard and decided to help me out anyways and in the end I was able to get my passport, WOOHOO !?. If you’re reading this Paul I think you deserve a raise, especially with the way you were pretty much running everything up front and everyone would look at you for answers I thought was cool, thanks for all your help & for being a decent human”
“Convenient location with Saturday hours!
This post office gets the job done for basic mailing needs. I appreciate that they have extended Saturday hours which is a real bonus for people who work during the week. The self-service kiosk is quick and easy to use when you just need to drop off a package or buy stamps. Convenient location in Overland Park and usually in and out pretty quickly during off-peak hours!”
“Great Experience, Elliot is the man, fast and professional and made sure everything was correct and filled in right, make your appointment and you will be in and out, Thanks Elliot”
“Bill and all of the staff were amazing with helping me to weigh all of my wedding invitations to get the correct stamps and even hand cancelled each letter for me! They were friendly the entire time and made me feel comfortable with putting the invites through the mail!”
“Just move into the area… first time visiting this post office and had to mail out a ton of wedding invitations. I was amazed by Liea’s customer service! I didn’t feel rushed at all. She was so nice and helpful.”
“My father-in-law and I had to rush our passport renewals, which was already a stressful and anxiety-inducing experience. Thankfully, Alisha provided expert guidance and walked us through each step with clarity and care.
She is the epitome of professionalism, deep expertise, and genuine empathy. Thank you, Alisha! We are truly grateful. Bless you!”
“The sweetest man works here! I ran out of packing tape so I planned on purchasing some when I arrived at the store, but he asked me if I had my return label and when I responded that I did he told me to just leave the package on the counter and that he’d tape it up for me. All the while he was very friendly and funny. I will definitely take all future packages here for shipping!”
“as a mercari, and online seller, never had a problem sending packages, have my label ready and they provide me with a receipt and im set to go, although slow at times, not the employees fault but the customers! 9/10”
10AM - 1PM 2 - 3PM
601 E 12th St, Kansas City
Post Offices
“I had an issue with my mail and didn’t want to take off work to visit the union station post office. I was greeted promptly and my issues wasn’t resolved but at least I know there is a staffing issue and this is why my mail isn’t being delivered daily. In all honesty is fine. In the future, let people know mail will be delivered once or twice a week due to staffing shortages, especially during tax season.”
“Let me tell ya. Our package somehow had grandview as city when we live in a different one. We called them and the man on the phone, I’m sorry I forgot your name, told us he would make a note AND send an email to the warehouse to flag it and return to their office. He called us today to tell them it rerouted back to them and that we could pick it up or he’d send it to the right address. What a beautiful soul!!!!”
“Lovely workers. Denise, Salim and Adriana are awesome.
Seems to be a lot of bad reviews but I think its under new management. The Manager and Supervisors Ive spoke to are friendly and helpful. They decorated the lobby for Breast Cancer Awareness. It is so beautiful. I love it. Keep up the great work y'all! P.S. Parking lot was just redone!.
The person that made the post about mail being left out unattended - if you would have used your eyes you would have seen that was sand bags. They use sandbags for their vehiclea in the winter. ??♀️”
“Seriously the best post office in the area! The employees are so kind. They are speedy to get you in and out the door quickly. I've never had an issue here which is something I can't say about any other post office that I've gone to!”
“Have always loved this location and don't understand the one star reviews. If you get in line behind 15 people, you're going to have to wait just like anyone else.”
“Carol went above and beyond for my package! He’s was pleasant and was a big help! The older black lady up front isn’t that pleasant but did help finish up with me picking up my package.”
7:30AM - 6PM
30 W Pershing Rd #112, Kansas City
Post Offices
“Cass at the up front desk is really the best I messed up on my passport one time when I was supposed to apply for a new book instead of renewing and she was there to help me re do my application she’s a 10/10 associate if you ask me if you see this you know who I am ? ”
10:30AM - 4:30PM
5419 Johnson Dr, Mission
Post Offices
“Tiffanie was incredibly helpful, and even stayed after close to help me and my wife. If the post office has more people like her, I think they'd have 5 star reviews across America. She was quick, efficient, and very professional, while handling other customers. She took care of everyone before us quickly, and helped out everyone after us, while we were filling out forms, so that we didn't have to wait. Incredible employee!!”
“My package was hung up cycling around KC and not getting to it’s destination. If you ever have an issue with your mail or shipping, as I have a few times , the women in this post office know how to get things done. And fast! Are they the friendliest?Not always, but I guess that depends on how courteous you are as well. I have never had an issue with that.”
“This place IS a blessing. It’s one of the few location open (mostly it seems) 24/7. Though it can be a little intimidating because the parking lot is lit up but there’s no lit sign, so it may wear closed. It’s also set back off the highway.. not readily noticeable. The area seems safe. But if it was located any where else in town… ?Just keep an eye out and be aware of of what’s going on around you.But… if your a last minute shirt like me!!!Oh it’s a blessing!!!”
11:45AM - 1:45PM
5824 E Truman Rd, Kansas City
Post Offices
“Julius, let me tell you about Julius. Dude is not only the most helpful post office manager/employee I’ve had the “pleasure” of dealing with… normally, for me to get anything done at a post office at my previous address, it’s similar to waiting in a DMV line to get your license renewed only to find out your having all your teeth pulled by a dentist instead.
Julius was not only helpful to more than expected and well above my usual “helpful” service received. That man is sincere and you can tell he’s generally happy that he gets to help and thats very pleasant to be real. Itll make a sore attitude turn into a smile least and that was worth more to me than the great helpful service received! I needed a mood change so thanks for the excellent service my man and keep being upbeat and happy it rubs off on people :)”
“This is the first time I’ve had a good experience at the USPS. There’s a woman here named Teri, and she is very kind. She should teach a course to all post office employees on how to serve the public.”
“Samantha if you knew your local post office, you would know that this location doesn't have a self service machine so know what you are talking about before complaining.. The guy who works there works at 2 different locations and is extremely nice even when the customers are extremely rude to him.He is awesome and friendly...I only come to this post office because of him”
“They make you fill very comfortable. Those employees know there job. And it was not just me in there. I really wish more places were as professional as they were. Keep up the great job.!!”
“Only reason I gave 4 stars is because when our regular post man is off for any reason; the subs act like they do not care at! We constantly got each other’s mail r no mail delivered at all! Our regular post man is good & he’ll always call u on intercom for any pkgs b4 putting them in mailbox BUT WILL NOT STOP & AND GIVE U ALL UR MAIL LOL WE ALSO CK WITH U B4 HE PUTS A STRANGE NAME IN UR MAILBOX! Really like our post man & he’s been with us I know ever since I’ve moved here in Sept 2013! Give him our appreciation for all the good work he does & if he retires he’ll b surely missed????????????”
“This post office is the best. They are on your team and do their very best to help you. Offer them grace and patience, and you will receive their great service in return. In spite of their incredibly difficult job, they listen carefully and want to help you. Work with them and be proud of your Westport post office.”
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“Easy. Had both self service and counter person assistance. Self service takes a while to type all sender and receiver info on touch screen. I felt bad for the guy behind me.”