Mobile Phone Accessories near Fort Wright, KY
30 locations found near Fort Wright
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Mobile Phone Accessories
Mobile Phone Accessories
“Fast and easy transfer from Cricket and the worker, Moe, was fantastic! He was very pleasant and helpful! Would definitely recommend to anyone looking for new cell service!”
Mobile Phone Accessories
“Troy was fabulous!! I came in with a phone that had all my daughter's wedding pictures on it and was not holding a charge. I was in a panic but he was amazing and we have all the pictures.”
Mobile Phone Accessories
“My wife needed a new phone. Her phone was very old. The service at the Verizon Alexandria was excellent. They worked with you and there was no pressure. Very knowledgeable about all the products.Great job!”
Mobile Phone Accessories
“I just came into Verizon to get my phone fixed and Randy was outstanding he was right here waiting for me took my phone with a smile on his face and got me back in business and I am so appreciative and your company is so lucky to have this young man working for you.”
Mobile Phone Accessories
“Exceptional service from Layton Hubers. Layton arrived promptly, diagnosed the issue with precision, and resolved it efficiently. His technical expertise and professionalism were truly commendable. He took the time to explain everything clearly and ensured that I was satisfied with the solution before leaving. I highly recommend Layton for any Verizon-related technical needs. Thank you, Layton, for your outstanding assistance!”
Mobile Phone Accessories
“My experience at 3614 Warsaw cricket was more than I expected Nickie was the best person I have ever dealt with she treated me with respect and patience and I will always be grateful to her for her service and I always be a cricket customer I would give her A10+++++++”
Mobile Phone Accessories
“Thank you Chloe B. at the Newport Pavilion store for excellent customer service! She was not only attentive, friendly, and patient, she showed a great willingness to problem solve. ( couple swapping phones 13 Pro/Plus <=> 15 Plus)”
Mobile Phone Accessories
“Best experience I have ever had at a cell phone store! Ever.My son and I went shopping for new phones and to have our old one repaired do to texting issues.The customer service rep help us pick out a new iphone for my son, my spouse, and repaired mine ??”
Mobile Phone Accessories
“Yesterday I took my sons iPhone into get the screen repaired. He shattered the entire LCD screen.I took it in and the men are humble. They gave a fare price to fix it. I was extremely skeptical. He said 45 min. I instantly thought, there’s no way.I came back a hour later and the phone looked brand new. I couldn’t believe the job that he did on this phone. It looked like it came straight from the apple factory. No blemishes. The work he did was amazingly good. As good as if not Better than any apple employee.Im very blessed and thankful for them.Thanks again. Definitely saved me hundreds compared to buying a new phone.”
Mobile Phone Accessories
“The gentleman was courteous kind and helpful. It became very busy all of a sudden and he handled it and everyone professional and efficiently I will highly recommend them to everyone I know”
Mobile Phone Accessories
“Been coming here for the past 8 or so years, and I just recently purchased my third phone which was an iPhone 11. Omar was the one that sold it to us, and that process was simple though he was very deadpan with his responses but I didn't mind, I didn't come here to make a friend I came to buy a phone. Anyway, he told us to come back before the end of the next month to switch my phone's plan over to my other family member's so we weren't billed twice, sounds easy, right? Well, we came in yesterday and Omar happened to be there... just for him to tell us that we'd have to call customer service to change the plan. See, when we bought the phone he told us we could just come in, but when we did come in and he happened to be there, he said we'd have to call customer service. What sense does that make? Calling customer service for any company is always a pain, so I'm not looking forward to it.”
Mobile Phone Accessories
“Blake did an amazing job today! I came in with a broke phone and he went above and Beyond to service me and all others. Great at multi tasking as well! Thx for all of your help. GO BLAKE!!!!!”
Mobile Phone Accessories
“I called store for info on current phone bundles. I was assisted by Goose. He was very professional and patient with all the questions I asked. I appreciate receiving such wonderful customer service, as this has seldom been my experience during my 18 years of being a Cricket customer. Sending out a huge Thank You to Goose for excellent customer service!!”
Mobile Phone Accessories
“Excellent and service. The employee who helped me was very patient and helped address all needs, transferred my old phone to my new one. Added all my new aceasories for me. And was very patient with my autistic son who kept wondering off while trying to get his old phone transferred as well.”
Mobile Phone Accessories
“The Location in Newport, Ky was VERY helpful and professional.They were accomodating and very thorough. I'm so glad that I used them to repair my phone. It's great to have the option for anything else that may break!!”
Mobile Phone Accessories
“I want to Thank,⭐✨AL & TIP✨⭐ for being so Awesome! Thank you for your Excellent Professional help! You were Friendly, Knowledgeable, as well as quick to solve issues and patient in helping me the day I visited your store. You are both exactly what Cricket needs so much more of!!!I have been a Cricket customer for over 15 years. Unfortunately, in the past few years my experience with Cricket as a company has been a nightmare. My visit to the Glenway store has given me hope. Again, THANK YOU AL?& TIP?!!”
Mobile Phone Accessories
“The sales representative was amazed and very helpful and solved my problems that could not be solved by calling Cricket Billing department and customer service not sure if customer service was involved because I was being put on hold and I was talking with different people for just asking 1 questions about why my phone was turn off but was paid 2 days earlier with a text message say thank you for your payment and your next payment will be due on 11/30/23 as normally is and I had text after that saying I had a $20.00 credit due to me after I pay a $10.00 1 time charge made no sense what so ever and also the last person I spoke to on the phone trying to figure out way my phone was turn off and the person sent me a app to use to pay the 10$+ to open the app they sent me but I couldn't open the app because my phone was turn off that when I went to the cricket store in store whitch was taken care in less than 5min whitch I spent over 1 hr on phone with cricket billing and that all I have to say about my last experience calling Cricket to ask and to solved a problem or explain something I thought would be easy but I was wrong ?”
Mobile Phone Accessories
“Knowledgeable and kind customer service. Noah went above and beyond to help my husband and myself!! We have been with Verizon for those to 15 years and are continually happy with all their services.”
Mobile Phone Accessories
“Ben and Steve were a big help in getting my faulty sim card replaced. Despite walking in with a few people in line. Steve took a second to walk over and great me. Him and Ben freed up about the same time and tag teamed getting my intermittent loss of data figured out. They both agreed my sim card was on its way out. They got me swapped to a ESIM and I was back on the road. If it was not for the line of people I would have been out the door in under 10 minutes.”
Mobile Phone Accessories
“Lorena is awesome!! My wife and I came in to get new phone and she made it a great customer service experience her knowledge is exceptional and customer service skills impeccable it was a pleasure doing business there and will be back and tell friends”
Mobile Phone Accessories
“The staff here was incredibly kind, helpful and patient. Shawn (Sean?) graciously helped me switch from my previous phone plan to my boyfriend's plan with Cricket, even staying after close with us to get things straightened out with my previous phone plan provider. He could not have been more helpful. Thank you guys!”
Mobile Phone Accessories
“The Arabic guy really helped out a lot!! Although he was busy with other customers, he was still able to multi task and make sure everyone was taken care of. A very good store to purchase from!”
Mobile Phone Accessories
“I wish I knew their names because management needs to know the 2 gentleman who worked the closing shift on Tuesday Nov 14th were incredibly kind, professional and went above and beyond. I am a doctor and I needed my phone fixed because I am on call at the hospital. They stayed 20 minutes past closing time to ensure I would get it back same day. They care about their customers and deserve to be recognized.”
Mobile Phone Accessories
“I have been coming to this store for years and have experienced good and bad service. Lately, they have been short staffed and I have had to wait longer than usual but the service has been worth the wait. While I was waiting for Amanda to finish working with another customer a new gentleman who just walked in the door approached me asking if I need help. Amanda told him I she was taking care of me and he mumbles- what the **** ever. He then started helping another customer and in my opinion was extremely unpleasant, dry and rude. I will be back but I will not allow this guy, I wish I knew his name, to take care of me. Bad bad hire. I know you guys need more staff but the quality of your choice in those you hire matter. Amanda 5 stars other gentleman 0.”
Mobile Phone Accessories
Mobile Phone Accessories
“I bought a phone from the this manager several months ago & again recently, very helpful & friendly. He exemplifies the true meaning of customer service, I highly recommend him to anyone.”
Mobile Phone Accessories
“They are kind to senior citizens, will help you with a written note if you are disabled, great with answering questions about your cellphones accessories and carrier service. Parking lot always has spaces. Heavily populated African America area yet you will see this location is in a thriving strip mall with plenty options and food, please people of all backgrounds come here, there is nothing to fear regardless of rumors of the neighborhood. This location has lots of customers and the employees are diversed nationalities and fluent in other languages. You may see people standing around for the store is small inside, very small, fear not and wait in your car, the patrons are nice people just say I'm waiting in my car, I'm behind that or this person, in most cases they will respect that you are next, but no one will wait for you concerning customers patrons so do your best to get back in line to enter store or come back on another day. ?”
Mobile Phone Accessories
Mobile Phone Accessories
“Jamel & Ty were amazing with helping me get set up with my new Apple Watches for myself and my wife and getting me set up with the teacher appreciation. Thank you both a lot for all that you do.”
“Best customer service ever! They were so helpful with switching over phone services and Danielle helped us when we went to get pricing on phones and info on what we needed to switch over!”