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“I heard about One Main through my grandmother who’ve had a loan through them. Since learning about them I’ve taken two loans out with Ms. Kiana. She is amazing and gets the job done very fast. Thank you Kiana!”
“Mr. Antoine McStay was OUTSTANDING!!! He explained EVERYTHING and was very personal while remaining professional. I will continue to be a loyal customer as long as employees such as Mr. McStay are around.Sincerely,One Extremely Satisfied Customer”
“I had a truly outstanding experience at Woodforest Bank, thanks to the exceptional customer service provided by Juanna and Edith. From the moment I walked in, they made me feel welcome, valued, and completely at ease.
Both Juanna and Edith were incredibly professional, friendly, and knowledgeable. They walked me through the entire account creation process with patience and clarity, answering all my questions and making sure I understood everything every step of the way. What could have been a stressful process turned out to be smooth, efficient, and even enjoyable.
It’s not every day you come across such genuinely kind and helpful people in customer service, and I truly appreciate the time and effort they put into making sure everything went perfectly. Because of them, I feel confident in my choice to bank with Woodforest.
Thanks to Juana Worrel .”
9AM - 5PM
1800 K St NW STE 104, Washington
Banks
“I met with Elizabeth Namala on a banking issue that was a bit more complicated and time consuming than expected. She was thorough and conscientious and is just a nice person to do business with. The whole team at that branch there is actually always very friendly and willing to be helpful which is much appreciated!”
8:30AM - 5PM
1600 Cameron St #200, Alexandria
Banks
“We have been shopping around for a Car loan and the other credit unions APR was high. My coworker recommended Transportation. Within 48 hours we were approved, good rate and the cashiers check was delivered to the dealership. Our loan officer Shraddha Vera, was on point! Did this loan with haste, efficiency, great communication and a lot of hard work. We appreciate Shraddha and hope all their employees are this good.”
“The service they provide in this place is spectacular, especially Mr. Ariel Santana, very professional, friendly and resolves any concerns you may have, helping you to solve them, very satisfied indeed.!”
9AM - 5PM
5711 Allentown Rd, Suitland-Silver Hill
Banks
“Kerrissa was personable, professional and knowledgeable to service all my needs I inquired about and further informed me of additional services which will prove to be of use in the future. This is a team environment. Britt exhibited collaborative team professionalism adding to a welcoming environment.”
“Working with Eddy was a great experience, he was very communicative and kept things moving along for our HELOC. He answered all of our questions and gave us different options for our best outcome. Thank you Eddy!”
“Hello, very good afternoon, today I came to open the account at Bak América and Miss Sara was the person who assisted me in a very excellent way in every way, both in service and in communication, thank you”
9AM - 4PM
1308 East-West Hwy, Silver Spring
Banks
“Morgan Barker is a wonderful employee!! After 5, yes 5, frustrating phone calls to NIHFCU she was a breath of fresh air and exemplifies what customer service should be. Promote Morgan she will be a great supervisor/manager!”
“Ms. Dionne Was very nice and helpful she also explained everything in full detail that was questionable to me . She made me feel very welcomed and comfortable thank you”
8AM - 5PM
4704 13th St NW, Washington
Banks
“Blessed to have come for a meeting and found the staff VERY responsive and the church accommodating to our needs. Grateful for the service then and the service on Sunday too!”
10AM - 4PM
1001 Pennsylvania Avenue NW, Washington
Banks
“Kaylee was incredibly helpful and committed to solving my problem. She supported my needs and was incredibly responsive and kind. Lawanda was also great! Will definitely be returning to this branch.”
9AM - 5PM
7500 Greenway Center Dr, Greenbelt
Banks
“Nicole Bossard- Mack is amazing!!! She always goes above and beyond to help me with any questions or concerns that I may have with my accounts. I just want to say thank you for always being helpful and kind. I really appreciate you.Thankful,Deborah C.”
9AM - 5PM
6931 Laurel Ave, Takoma Park
Banks
“I’ve encountered nothing but courteous, helpful service at this location. However, they are frequently understaffed, which leads to slow service and no one answering the phones. This is definitely something that needs to be addressed.”
9AM - 5PM
400 N Columbus St #204, Alexandria
Banks
“Excellent experience working with Sheree on an auto loan. As a first time car buyer she was patient and helpful with all my questions. The whole process from application to receiving the check was quick, straight forward and easy. Also the best rates you will find anywhere!”
9AM - 5PM
600 N Washington St, Alexandria
Banks
“The best Bank of America branch in the dmv. Very friendly customer service especially especially Mr mebratu abatye. Excellent service every time I come into the branch
Thank you guys very much”
“I work in the suntrust building. We have a business account, as well as a personal account with Suntrust, and this location is one of my favorite branches. The bank itself is a lovely ambiance, and the staff are super courteous, and helpful. Never a long wait time, and the branch manager is a peach!”
“Excellent service today. Genuinely kind and helpful employees. There are limited chase options in the area but this will be my new branch when I need to see a teller.”
“i've had very good experiences at this branch office, so i don't know how to distinguish my visits from those who felt so cheated. the branch manager, william, has gone way out of his way to assist me. his interactions with other customers, all of whom seemed to recognize & greet him warmly, were impressively professional. the only reason i withheld the fifth star is because some of the tellers are way too friendly & chatty & that's not my way. i'm sure most others appreciate it.”
“I have been with Burke and Herbert for 25 years and have always received outstanding services. The best one is at the main office in old town Alexandria. Ms. Mariana Mesak is always there to help me. She’s friendly , extremely polite and competent. She’s always helpful and understanding. I love this bank.”
9AM - 4PM
3401 Connecticut Ave NW, Washington
Banks
“Ms. Marela Luciano was absolutely wonderful. She is very courteous, knowledgeable, helpful and caring. She took the time to explain different options to us to enable us to make the right choices. We loved her. Highly recommend her.”
“I had a wonderful experience with Kiara the other day. She was so pleasant and professional. Ms. Calloway has been her same phenomenal self for the 20 plus years I have been banking here. She always a delite to see. Keep up the good work ladies!”
“Upon getting my savings deposit started I was asked if I had anything else to do they have the best customer service and are very kind to the customers I will be giving my friends the info to come here these people are grea and I appreciate what they do”
“I’m so glad NFCU is close by with plenty of parking. The staff are so professional, they’ve turned banking into a speed run—my transaction took less than 3 minutes, which is faster than the time it took me to put on my jacket, scarf, and gloves just to head out in this winter weather!”
“Lafayette Credit Union has been a joy to bank with. I worked with Josue Willets at the Kensington Branch to open a business account and the amount of dedication Josue showed to opening our account was heartwarming. He felt like a part of the team! He and the rest of the team at Lafayette made the whole experience seamless and easy.”
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“I opened up an account today and was treated amazingly by the staff. Who assisted me today was Jonathan. He was very helpful and informative with the process. Honestly, he made it very easy. Definitely will recommend this location to others if they want amazing service! Ask for Jonathan!”