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“Gloria was great!!!! Big shoutout to her!! After a long day at work I had to move stuff into the storage unit and drive a U-Haul which I’ve never done before. Once I got there and went to the wrong building she showed and walked in the come to the right place and assisted me! Josh fully recommend”
“I have been a customer since 2022 and I have nothing but positives to say about the location, pricing, and definitely the customer service. Lusia is my primary contact at this location and she always goes above and beyond when it comes to customer service. Her knowledge, patience, and overall customer care is by far the best. I highly recommend this location for anyone needing storage needs.
Robert Jellison”
“Steven is honestly the best customer service professional I have ever worked with in Baltimore, give him a raise! Always knows what’s going on, is so friendly, and made everything so easy!!”
“First time ever renting a storage space and it’s really clean and well kept here. The manager Michael is awesome, super cool and very helpful. 10/10 will recommend!”
“I was helped by Ronald Boyd who patiently walked me through some storage options and helped me find a unit that fit my needs. This facility is clean, has nice climate control, and friendly staff!”
“Very well maintained facility; Yvette does a great job keep it clean and well run, and was very helpful getting us settled and oriented. Would use this facility again and recommend it highly.”
“I called today and spoke with Gregory about rental space. He was very pleasant and very helpful. I went there in person and met Lauretta and she was great. She showed me and my mom different storage spaces until I found the perfect one. Gregory and Lauretta had outstanding customer service. I told him about his reviews and had to come see for myself and I'm glad I did. Thank you Gregory and Lauretta.”
“I came by to get some stuff out of my unit and realized I left my keys out of state. Ken was incredible in helping me get into my unit and was the sweetest. I appreciate all the help and highly suggest this location if you need a unit.”
“I was very impressed with their service. From the estimate, move, and follow up, they were professional, courteous, friendly, and very careful with my household goods. They did what they said they would do, showed up on time, and moved my stuff until I was happy with where the furniture and boxes were placed in the new home. Thank you for a superior job!”
“It's was great talking to the manager of the facility. I have move my stuff in out. I'm confident that everything will go smoothly. Everything went well and I enjoyed my space unit differently will return.”
“Brad is a saint and a breath of fresh air. He made our move seamless, thorough in directions, and extremely personable. This is the best storage location and we truly appreciate Mr. Jones!”
“Outstanding Performance by the team of men. No time wasted and completed in a short amount of time. All furniture was installed without a single scratch or damage. Great team of guys. Send my sincere thanks to them for a job well done.”
“Have had my unit for a few months now and have nothing but great things to say about the Hanover facility. Easy online application process, conveniently located with a very competitive monthly rental rate. The app is very convenient and user friendly as well to assist with managing my account. Bill is always super helpful and goes above and beyond to assist with any of my questions or rental needs.”
“I've been using this facility for about 6 years clean, tentative, and friendly. Ms Taylor does a wonderful job maintaining and keeping the facility functional.”
“While I rented the space here. The building manager Ryan was very kind and forthcoming with the growing rates over my stay. Service was fast and the building was maintained constantly. Would recommend this place to anyone looking for some temporary space.”
“Very easy to acquire the storage space our organization required. Nancy, the CubeSmart representative was very helpful and ensured the unit met our particular needs.”
“I’ve had an excellent experience at the facility on Windsor Mill Rd. Everyone I’ve come in contact with has been extremely helpful and easy to work with!
FANTASTIC PLACE!”
“My representative was very nice and knowledgeable. I had the opportunity to see the unit I was renting which made a big difference in my decision as to how big of a unit I needed. The facility was clean and everyone was friendly. The whole process was seamless.”
“Exceptional help!!! Corey made my transfer extremely smooth. I thought it was gonna be a frustrating experience but the staff at this Public Storage really made things easy .”
“Great place! The hospitality of Matt and Chanel is unmatched , always a welcoming hello and smile everytime I vist, the facility is extremely clean and smells good, always recommend this extra storage to my family and friends when needed.”
“I had a great time looking at the op options, they had Larry was very nice.
Also had great communication skills.
And gave me some of the best options and opportunities to look at things. I would suggest coming here and asking for Larry.
To get you started on your storage needs.”
“Super thorough and a great experience. Very clean facility with plenty of parking and everything feels very secure. Lease signing was painless and I left with no questions on answered. Definitely recommend 10 out of 10.”
“I hope that anyone who uses this facility has a chance to work with Andrew. What a friendly and kind guy. Very easy to work with. His enthusiasm late in the day on a Saturday afternoon is unmatched. I was walking back to my car thinking that I need to hire this guy for one of my own companies. It's so rare to find somebody Who is so good with customers and who is so energized. Extremely impressed with this guy. Kudos to whoever brought him up and whoever trained him to handle customers at this job. Needless to say we signed our contract to take one of these units.”
“Sharonda came through in the clutch! She was able to fill in at 3500 Wilkens Ave. I just needed to make sure my account was notated stating when I would be able to make my next payment. She assured me all is good to go. Awesome customer service!”
“Excellent service provided by Will! He helped us with all the questions that we had, excellent customer service, site is really clean and perfect storage units, five stars for Will!”
“I only used this place for a month while moving but the staff did right by me even if I didn't meet them. I was set to be billed on 7/1 so as I got close to the end of the month I was all worried about getting it empty to save the money. I emptied the unit on 6/30 and all I did was leave the door open. At 7:01 that evening I got an automatic email saying that I was all good to go and that I wouldn't be billed. Very pleased with that so I'll definitely use public storage again.
Good staff”
“I rented from this place a couple years ago and yes I’m back , only because I’ve rented from other storage places before but this one , I would recommend this storage facility for a number of reasons but just to keep it short, the staff here are very friendly and professional and the place itself is always clean, if a problem ever arises, they will definitely take care of you!”
“Peace
I have used them 3 times. I've always had a good experience. The previous company I used had a bad smell throughout the building. However extra space was clean and I never experienced odors . Im happy with the service I received. The staff is professional and helpful. I like being able to reach someone directly in the office as well .”
“Alicia and her team was very polite & helpful. They made my 1st time experience with public storage super easy. Didn’t take long & all of my questions were answered. Very excellent customer service, definitely Five Stars! Thanks”
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“Ms. Terry at the westview location was more than excellent. Personable, knowledge and professional. Very friendly which is rare thing these days. Thank you Ms. Terry!”