1633 Crofton Center, Crofton MD 21114
“I couldn't find what I was looking for. Asked a man who said he could help me when he was finished with the customer he was helping. Then said that lady could help you. She did. It's always a good experience when I go there.”
8380 Piney Orchard Pkwy, Odenton MD 21113
“We here at the NSA think this is the best hardware store around. Shop Local, and avoid the Big Box, especially Lowe's because Lowe's is run by Trump haters.”
500 Ritchie Hwy Ste A, Severna Park MD 21146
“Thank you “Senior” for helping me out! Excellent staff at this store, I would say it’s the best thing about them! Always approachable and ready to help :)”
7936 Crain Highway South, Glen Burnie MD 21061
“Taylor & Kendra provided top notch customer service. Both were very helpful & went above & beyond to help me figure out what tool/supplies I needed to fix my issue. I would recommend ACE & this location to anyone. It's rare to find people as helpful as Taylor & Kendra these days! Much appreciated.”
574 Ritchie Highway, Severna Park MD 21146
“Manager Britney provided impeccable customer service to me when I was in search of a snow sled for our family. She went out of her way to check the stock and inform me of what stock was arriving when I called. In store, she was courteous, remembered me, and it the best experience I’ve had at any store in the past few years and they will always have my service from now on.”
7994 Crain Highway South, Glen Burnie MD 21061
“Came today for the vet service with my Pyrenees who is super friendly with people but other dogs not so much. The employee , Harry met me in line and I explained my scenario. Not only did he help find a spot for me to get my dog into the store while I waited he helped me secure him while we did weigh in, check in and get seen by the vet. The woman checking me into the vet clinic helped me get access to a coupon as a first time customer. Then a second employee of TS, a very friendly Pyrenees lover helped me keep me good boy happy and they BOTH helped me while he was seen. When I went to checkout and pay they took my dog outside where he could rest, calmly and decompress in the courtyard so we didn't interrupt other animals getting care. 20/5 stars!! I will NEVER go to another vet and Tractor Supply has a net promoter and a loyal client for life. Whatever we need- we're getting it from TSC and whenever my animals need care, we're going to the vet at TS. They made something stressful and potentially overwhelming for me so easy. No other practice would have gone above and beyond. I'm not even sure they were still on the clock they were helping because of their love for animals and people. Fan for life!”
8200 Veterans Hwy, Millersville MD 21108
“My son went to Johnson Lumber to purchase materials for his Eagle Scout Project. The staff were extremely helpful, answering all of my son's questions and giving him advice on how to build his project. They even gave him a discount and donated some of the materials for the project. I can't say enough good things about the team there. Thank you so much for helping my son and supporting Scouting!”
66 Mountain Road, Glen Burnie MD 21060
“Shout out to the amazing Services from assistant manager Nelson and Head cashier Miss Tammie Very professional, friendly and knowledgeable thank you for the amazing service today on Saturday”
15867 Commerce Ct, Upper Marlboro MD 20774
“I've been dealing with Kohler for 30 years or more. They always have what I need for lawn care or the parts to fix my equipment. The staff is very knowledgeable.”
145 Defense Highway, Annapolis MD 21401
“They have the best delivery of any home improvement store I have purchased from. Small orders are typically a low price for a delivery and larger ones are typically accurate.”
10621 Iron Bridge Road Ste C-E, Jessup MD 20794
“Ryan and the guys here are absolutely great! They go way above and beyond to help provide you with quality products at very competitive prices. I was in and out and loaded with a commercial series 50 gallon water heater in less than 10 minutes. That included purchasing it, not just picking it up. Just found them recently and will not hesitate to use them for all my plumbing needs. Forget the big box stores that are unorganized, have inferior products and never have anything in stock. Thanks guys!”
8975 Henkels Ln, Annapolis Junction MD 20701
“This is the place you need to get the job done. They repair tools and take care of tools on warranty. Next door they have a showroom when day have a great inventoryScrews to expensive piece of equipmentThis is the place where I go when i need safety PPE Tools and anything in-between the customer service is above 5 stars and this goes from Amee from tool repairs to all the guys at the sale desk. All of them are Great.I Only wish they work after 4:30 pm and Saturdays at least half of day sometimes its difficult for us the construction workers to get there before 4:30pmThank you guys!!”
9950 Business Pkwy, Lanham MD 20706
“***Update*** David you are Awesome. Colony Hardware CO continues to go above and beyond. Again I had a tool issue and they didn't stop until they had answers. David did some great digging on a non-fixable issue with my router table and though he unfortunately did not have a brand resolution from the manufacturer for me but he made some great personal recommendations. I genuinely appreciate that though the issue was small (1/32 of an inch small to be exact) that he went as far as he could to get an answer for me and got back to me right away. That is a dedication to service you rarely find these days. Great company. Keep it up you guys and Thank you so much. *Original Post* My husband and I own a small business making custom wood furniture and anyone who has ever worked in this industry know full well how absolutely important your tools are to your living. I had a reoccurring malfunction on one of my tools and after calling the manufacturer over and over and even returning parts I was completely stumped. I called Colony Hardware CO because the manufacturer said they were the local repair center in my area. I spoke to Wes and we made a plan for me to bring in the entire tool system. It is days before Thanksgiving and 1500, an hour before they close. The entire repair team took me in and we trouble shot this thing until we all learned how to fix it which went far beyond closing time. They understood how important it was for me to have this back and get my builds back on track so they wouldn't give up until they found a solution. It is incredibly hard to find amazing people out there who not only do quality work but still find it in them to keep the human factor in what they do. Amazing work. Thank you”
10440 Campus Way South, Upper Marlboro MD 20774
“I had an amazing experience at Lowe’s today. Johnny in the Hardware department was incredibly knowledgeable and patient. He took the time to walk me through my options, explained the best care for each tool needed to get the job done , and even helped me find what else I needed in plumbing . His kindness and expertise turned what could have been a stressful shopping trip into a breeze. Thank you, Johnny , for making my day! I’ll definitely be back to Lowe’s thanks to your excellent service.”
4121 Crain Hwy, Bowie MD 20716
“Thank you so much had excellent help getting our stuff for the mailbox put together thanks to Nick, Vic, Tom, Sophia and Coach forget us right we got everything we needed fantastic deals and yeah, we actually were made pretty good time on top of it so thank you so much. Definitely coming back to Home Depot. You guys are better than Lowe’s all the good things let’s go!!”
145 Defense Hwy, Annapolis MD 21401
“I can't say enough about how great Tatiana was. I needed assistance and she was fantastic. She got my Italian last name correct, and even assisted me checking out with a home depot credit card payment. Such a wonderful associate. I hope they keep her around, best help I've had in a long time there.”
16301 Heritage Blvd, Bowie MD 20716
“After delivery of two broken appliances in one week, Donte took care of us and went above and beyond to get the exact appliance we needed (and in working condition). He was the most kind, patient and professional Lowe's employee I've ever interacted with. Thank you Donte!!!”
M L, 10301 Martin Luther King Jr Highway, Lanham MD 20706
“S/O to Keisha in paint and Anthony in the tool rentals! I went in feeling very trepidatious about refinishing my deck and fence and left feeling confident in my skills, tools and materials and just...happy? The vibe in the store is that the staff genuinely like each other and being at work/helping people. I felt safe asking stupid questions and gained a lot of knowledge. Like, seriously blown away by the staff. The store was also super clean and organized. Just an easy and nice experience!”
M L, 10301 Martin Luther King Jr Hwy, Lanham MD 20706
“Let me tell you about the fantastic experience I had with Home Depot Kitchen Designer Ingrid. The sheer number of choices and decisions to be made when remodeling a kitchen can seem daunting, and it helps to have a knowledgeable designer to work with. I tried two other well known stores and didn't get the sense that the designers actually wanted to help design a kitchen. It was more of a rush to churn out a quick design with no nuance or tailoring to my needs. With Ingrid, she was friendly, patient, offered thoughtful ideas, and she clearly understands that details matter. During my three appointments with her to work on the design, I noticed how other staff interacted with her. She is clearly liked and respected. By the end, I felt good about the kitchen we designed together. I don't know if all Home Depot kitchen designers are like Ingrid, I just know she was an absolute gem!”
4121 Crain Highway, Bowie MD 20716
“I'm not a fan of going to Home Depot, but my experience at this HD was Excellent! The customer service was surprisingly well, especially from employee by the name of John. He was knowledgeable about the products and informed me about my cabinet, which I had just ordered it online through a different associate. If you ever have to handle business at Home Depot, I can say the customer service at this phone is better than most. Thank you, John.”
4121 Crain Highway, Bowie MD 20716
“good business glad they rember richard finch hope ur back to work doing well still don't know who to talk to about superbowl tickets stop the van and the criminals but who knows will pay for the citzen help my dad also died before 2023 for grand laurcney case2018 2019”
10440 Campus Way S, Kettering MD 20774
“My experience at this Lowe's Home Improvement store was positive. I shopped online for the product that I wanted. It was convenient to comparison shop online to compare products and prices. I made my purchase and selected curbside pickup. A few hours later I received an email saying my order was ready. I drove to the store and parked in a number space. I entered the space number in the confirmation email. And then a few minutes later a store associate placed the item in my vehicle. It was a great shopping experience for me.”
16301 Heritage Blvd, Bowie MD 20716
“The garden personnel is the best!! Everyone is so helpful and kind. The plants look so gorgeous and you can tell they care about their health. Lawanda and the gentlemen in this section will keep me coming back for years. Thank you so much!!”
16301 Heritage Blvd, Bowie MD 20716
“The garden personnel is the best!! Everyone is so helpful and kind. The plants look so gorgeous and you can tell they care about their health. Lawanda and the gentlemen in this section will keep me coming back for years. Thank you so much!!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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