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“Max was rather amazing to work with. I received prompt responses and a wealth of knowledge. I never felt as though I was a bother and I received a lesser interest rate due to Max going the extra mile to help me. Sandy Spring remained consistent throughout the entire home buying process. I would recommend to anyone looking for a great lender.”
“Tina was professional, personable and supportive. She provided honest insights and was flexible, timely, and responsive. Tina’s gift is using her professional guidance to ensure her client has a positive experience. Perhaps the most important detail I can share is that Tina’s expertise helped ensure I had a realistic AND empowering experience. It was a genuinely a pleasure working with her.”
9AM - 5PM
23225 Stringtown Rd, Clarksburg
Banks
“I have been a member for 35 years and I have to say this is the best service I have had at the Credit Union. Michael Young has made sure that I was well taken care of.”
10AM - 4PM
12125 Veirs Mill Rd, Silver Spring
Banks
“Today, 08/13/2024, I went to the bank to be served and witnessed a horrible scene.
A customer yelled at the employees and especially at the manager.
The manager tried to minimize the situation, but the customer banged on the door, wanting the person the manager was helping to leave so she could serve him.
I have never seen such rudeness in my life.
And the manager remained calm and apologized for what happened.
The customer's attitude was regrettable.”
“Tina was super helpful in our loan process, from beginning to end. She walked us through our options, and helped us navigate the sometimes challenging and confusing process for obtaining a mortgage. I highly recommend working with Tina for all your mortgage needs.”
“Best place and Dr’s in the World! I am beyond Grateful and Thankful for my Doctors and their treatment they offer me! Thank you so much Dr Kustner, Dr Ombrello, NP Patrycja Hoffman \u0026 Tina Romeo Best team anyone could ask for! Love you all!!”
“I have been a proud member of NIHFCU for over 30 years and have consistently had positive experiences with the credit union. Most recently, I had the pleasure of working with Ms. Kaur, Assistant Branch Manager on several transactions. She handled each interaction with professionalism and expertise, ensuring that everything was processed smoothly.
Beyond her knowledge, Ms. Kaur was incredibly respectful. Her attentiveness and dedication made a meaningful impact, and sincerely appreciate the outstanding service.”
9AM - 5PM
13711 Georgia Ave, Silver Spring
Banks
“I was extremely pleased with the customer service assistance I received at the Aspen Hill ESFCU from Service Representative, Zara Inglis-Charley. Zara was, attentive, and sensitive to my needs. I felt at ease expressing my interest in receiving assistance with applying for an auto loan. Zara offered excellent customer service. ?”
9AM - 4PM
1308 East-West Hwy, Silver Spring
Banks
“Morgan Barker is a wonderful employee!! After 5, yes 5, frustrating phone calls to NIHFCU she was a breath of fresh air and exemplifies what customer service should be. Promote Morgan she will be a great supervisor/manager!”
“Thomas is knowledgeable and always has an answer for our question. We have worked with Thomas for few years and highly recommend him to all mortgage brokers who need supports or guidance on compliance.”
“This Branch has always been accommodating to my needs. From the Branch Manager, the Teller's, and everyone in between, the Team here is a pleasant one to work with. Furthermore, they keep this place consistently clean.”
“I am very very pleased by the service provide by Murtuza Hussain
Everytime I visit Cabin john location I always have satisfaction with the quality of service I get he provide an outstanding help on all my requests he is just a great leader and very good people person.”
“I was at the Flower Hill Truist today.. The branch manager and Mr. Singh were so polite and professional.. I go to this branch ONLY for my personal banking!
April Overton”
“The service at the branch is excellent! The staff is very professional and courteous. Barbara Gordon, Asst Manager is always ready to assist. Negative is that this branch is not open on Saturdays and Citizens needs more location.”
“Kari and team at Sandy Spring Bank we want to say thank you for getting us thru the loan process and into our new home. I highly recommend this team for you home loan needs
Being a first-time home buyer we needed someone to trust and hold our hand thru the process.
We made it amd are now homeowners. Many thanks
Cletis Cave, Jr”
“Dear Mr. Syed,I wanted to take a moment to express my sincere gratitude for the exceptional service provided by your company. My experience has been nothing short of great, and it’s thanks to your team’s professionalism, dedication, and expertise.I truly appreciate the personalized assistance and support throughout the loan process. It has made a significant difference in my financial journey. Your attention to detail and commitment to customer satisfaction are commendable.Thank you once again for making this experience a positive one. I am looking forward to a continued partnership with your company and wouldn’t hesitate to recommend your services to others.We are homeowners.”
“The staff are very nice and very helpful. I don't know what the other reviewer is talking about. Mohammed is very nice. I can't imagine a scenario where he would even raise his voice, much less "yell" at someone.”
“I made appointment with Assistant Branch Manager and she was a delightful very pleasant thoughtful young lady. I enjoyed her personality and all her effort and hard work. I had made some bad financial decisions in my past and was very regretful of them but she helped me to see the light at the end of the tunnel and I am now happy about meeting her and will now make the necessary steps to correct what I need to do so I can be in a better position when I return to re-apply myself again. I appreciate you even though it wasn't the right time but a better time in my near future, Thank you again for all your help and assistance; and I look forward to continuing being a member. I highly recommend NW Credit Union.”
“All of the staff are extremely personable and friendly. They expedite your needs and handle crowds very well. Customer service is top notch and I know I’ll always get help with my needs.”
9AM - 5PM
10113 River Rd, Potomac
Banks
“I’ve been banking here for years. Everyone is pleasant, courteous and knowledgeable. Service is quick and efficient !!! James is most pleasant and helpful always. Everyone is always smiling and cheerful.
The service is fantastic here. I love this CU. It’s convenient and service is Awesome !!!
The ATM is convenient and safe. This location is very safe. There’s always a special going on !!!! For your money to make more money !!!!”
8:30AM - 5:30PM
501 N Frederick Ave #108, Gaithersburg
Banks
“It was easy and simple. Andy was wonderful to work with. He explained everything in the contract. He was extremely pleasant to work with and very professional. I will give him an A++++++”
9AM - 5PM
2601 University Blvd W, Wheaton
Banks
““Math doesn't make mistakes”.
This phrase was repeated by my teacher in his respective classes and came to my mind when I saw only one teller in the Bank, as I heard because the others were on their lunch break, versus a long line. In that line I saw two people who I understood should have the right of way, due to their age and because they had some difficulty standing for a long time. One of them was very supported by her husband, whom I admired for his great effort to make sure his wife was well and could solve, without a doubt, a tremendous show of love for her, and she, with more love and few words, calmed him down. What a beautiful moment! Despite the situation; for that reason, I think that if there were no sign indicating when a user has “Preference” we would choose to give him the right of way, as an act of solidarity and love, like that couple. Long live the love between couples, people and the work we do!!!”
“I'm very surprised by the reviews here. I switched my checking from PNC to Presi in May 2023 because of the interest rate offers, even though there are PNC branches near home and work. They've been easy to reach by phone and an actual human is there. Everything has been as advertised and I'm glad we made the switch.”
“This Branch has always been accommodating to my needs. From the Branch Manager, the Teller's, and everyone in between, the Team here is a pleasant one to work with. Furthermore, they keep this place consistently clean.”
“I have been a member of the Educational Systems Federal Credit Union - (since they were MCTFCU)During that time - I visited the Germantown and Wheaton branches - and TO DATE! I’ve YET to receive anything close to the 5 star treatment I received at the Rockville Branch EVERY time I visit!! It’s not a “fluke”.Prior to coming to ESFCU I banked at various corporate banking systems- but just felt like “a box on an assembly line”In the 33 years I’ve spent with my Rockville Branch, I DONT have a bank, I HAVE A FAMILY! It’s nice to know there are still good, caring, respectful, meaningful motivated and multicultural credit Union so to me and that I am blessed to be a part of!Thank you for being a HONEST banking entity I’m this “roller coaster of financial madness”Wishing ALL the staff an VERY happy and prosperous 2024 New Year!!!”
10AM - 6PM
822 Rockville Pike, Rockville
Banks
“I would like to commend Mira Segizbayeva, who helped me and my wife open a Citi Priority account. It was a wonderful experience. Mira is a real asset to the bank. Thank you for making her available!”
“I was serve by a wonderful team of PNC Bank at this branch. Tatiana and her team were so patient to explain everything to me and help me out throughout the entire process. I definitely will recommend visiting this branch if you want to have a great banking service. Keep up the good work guys!”
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“Greetings. I would like to express how great your associate, Jakea Sultana is. She walked me through the steps of being a SECU Member and was very professional. My Wife has been a member of SECU for years and now I’m a member. Thanks again Jakea. Keep up the great work.Today, Jakea helped my Wife and I complete our Settlement purchase for our Home in Pennsylvania. She also took the time to cover my Credit Report and provided guidance on how I can continue improving my scores.Jakea demonstrates true customer service satisfaction. We always feel welcome and valued being members of Secu because of her quality work.”