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“I'm a mover and have been to several Public storage locations in the area. I have seen the manager Kayla at a few of those locations. Today i heard her ask our client for a review and wanted to leave one as well.She is always smiling from ear to ear and ready to help. Just want the company to know.”
“First time ever renting a storage space and it’s really clean and well kept here. The manager Michael is awesome, super cool and very helpful. 10/10 will recommend!”
“Lucia of Extra Space storage Odenton, MD is such a nice person. The storage unit was clean, easy access and secure. Customer service is professional. Thank you ??”
“I was very impressed with their service. From the estimate, move, and follow up, they were professional, courteous, friendly, and very careful with my household goods. They did what they said they would do, showed up on time, and moved my stuff until I was happy with where the furniture and boxes were placed in the new home. Thank you for a superior job!”
“Walked by and went in Kenneth was super pleasant and knowledgeable about prices and unit size. The facilities are clean has carts to haul .We got a unit after seeing two sizes.”
“Have had my unit for a few months now and have nothing but great things to say about the Hanover facility. Easy online application process, conveniently located with a very competitive monthly rental rate. The app is very convenient and user friendly as well to assist with managing my account. Bill is always super helpful and goes above and beyond to assist with any of my questions or rental needs.”
“Extra Space Storage on Old Court Rd is a awesome facility. The staff is great especially Ms Carol she has a heart ❤️ of gold. Always accommodating goes out of her way for her customers...
Frank E!”
“I nice quiet in a place people really wouldn't think of securing smooth easy going places to put anything of storage in place a great low-key in and out location and the staff definitely makes sure everything is on point with all that is needed to be.”
“I've been using this facility for about 6 years clean, tentative, and friendly. Ms Taylor does a wonderful job maintaining and keeping the facility functional.”
“Herbert was the BEST!!!!.....We were in and out in no time and the rental process was SUPER Easy!!!....I definitely recommend ExtraSpace Storage for all of your storage needs!!!!”
“Ryan at the Elkridge, MD office on 6300 Washington Blvd. was the Epitome of EXCELLENT Customer Service! He represented Extra Space Storage WELL! . . . It's Management like Ryan that makes renting a Self-Storage unit a JOY! He Understood my need and located another property that was actually closer to where we live, but had a better Market rate for the Same Size Unit! . . . Ryan SHOWED Care and Concern for the Everyday Customer! His facility was Spotless, Smelt Good and was In Order. It has been a Wonderful Experience ? . . . We Wish Him and His Family ALL the Best and GREAT SUCCESS in This Business! He has what a lot of people are Lacking in Business . . . He GENUINELY CARES! . . . The Pleasure was ALL Mine!
THANK-YOU and GOD-SPEED ✝️??
Mr. Lewis
Laurel, Maryland”
“Exceptional help!!! Corey made my transfer extremely smooth. I thought it was gonna be a frustrating experience but the staff at this Public Storage really made things easy .”
“I hope that anyone who uses this facility has a chance to work with Andrew. What a friendly and kind guy. Very easy to work with. His enthusiasm late in the day on a Saturday afternoon is unmatched. I was walking back to my car thinking that I need to hire this guy for one of my own companies. It's so rare to find somebody Who is so good with customers and who is so energized. Extremely impressed with this guy. Kudos to whoever brought him up and whoever trained him to handle customers at this job. Needless to say we signed our contract to take one of these units.”
“Sharonda came through in the clutch! She was able to fill in at 3500 Wilkens Ave. I just needed to make sure my account was notated stating when I would be able to make my next payment. She assured me all is good to go. Awesome customer service!”
“Love the site very clean and the manager very friendly as well as the other staff but at times I feel like helping the manager out because she works so hard keeping the facility clean”
“Peace
I have used them 3 times. I've always had a good experience. The previous company I used had a bad smell throughout the building. However extra space was clean and I never experienced odors . Im happy with the service I received. The staff is professional and helpful. I like being able to reach someone directly in the office as well .”
9:30AM - 6PM
7233 Windsor Mill Rd, Windsor Mill
Self Storage
“This was 2nd visit to this Location and each time a customer representative by the name of Jasmine Davis assisted me with 10 Star service and was extremely informative. She. Just guaranteed LifeStorage another customer for sure.
Thank you Jasmine!”
“Alicia and her team was very polite & helpful. They made my 1st time experience with public storage super easy. Didn’t take long & all of my questions were answered. Very excellent customer service, definitely Five Stars! Thanks”
“I went into this store looking to store some stuff while on deployment, a nice lady by the name of Colleen helped me find a unit and a payment plan that best suited my needs. The service was so great I won’t have to worry while I’m away! Will come back here for any future storage needs!!”
“kim and kelly were a great help with answering all my questions. showed me the units which allowed to make the right decision on what size I needed. There were very knowledgeable and friendly. Great customer service.”
“Mr. Chiah Evans @ the Druid Park Dr. location in Baltimore was wonderful. He is very professional, pleasant and very knowledgeable about his job. At the end of August 2024, I was cleaning out my dad's unit, along with the other renters cleaning out theirs. It was very chaotic but Mr. Evans maintained his professionalism while helping me out with any questions or concerns I may have had as if we were the only one's there. Mr. Evans continued to provide the next customer with the same service he'd given to me. The staff also does their best to keep this facility clean.”
“Dre, was such a professional young man and made my experience very pleasant. He was nice, friendly and very informative. I would definitely recommend this location to friends and family.”
“Will gave amazing customer service, 10/10 would recommend this place to anyone looking for a clean space for their belongings. Will made this an effortless experience thanks again to Public Storage Will represents the company well”
“Above and beyond service, had a hiccup trying to rent a U-Haul truck but I’m very appreciative of how the staff handled my situation to where they wouldn’t let me leave until they tried it on the IPad instead of the computer. And then I received a great deal on a storage unit”
“⭐️⭐️⭐️⭐️⭐️
I had a great experience with iStorage Belmont! The facility is clean, safe, and easy to access. Angelica was very kind, professional, and helpful throughout the whole process. She made everything quick and smooth. Highly recommend this location to anyone looking for a reliable storage place!”
“Highly recommend! Jade is an exceptional property manager at Public Storage! She’s went above and beyond to make sure everything went smoothly for me. Her friendly attitude and attention to detail make renting here a great experience!”
“This storage unit from staff to manager are all pleasant and made this whole process a breeze wish I could give them 10 stars on the excellent customer service and friendly helpful staff….”
“Ms. Terry at the westview location was more than excellent. Personable, knowledge and professional. Very friendly which is rare thing these days. Thank you Ms. Terry!”
“This review is specifically for Trevor who does a phenomenal job of communicating with storage unit owners.
He’s knowledgeable, pleasant, and always available to answer questions. 10/10!”
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“Friendly and professional staff (Mike), convenient location near police. Excellent private temporary storage facility. The only downside is availability so check often. Staff will take care of you...tell them Ms. J sent you.”