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“I'm a mover and have been to several Public storage locations in the area. I have seen the manager Kayla at a few of those locations. Today i heard her ask our client for a review and wanted to leave one as well.She is always smiling from ear to ear and ready to help. Just want the company to know.”
“Lucia of Extra Space storage Odenton, MD is such a nice person. The storage unit was clean, easy access and secure. Customer service is professional. Thank you ??”
“First time ever renting a storage space and it’s really clean and well kept here. The manager Michael is awesome, super cool and very helpful. 10/10 will recommend!”
“Extra Space Storage on Old Court Rd is a awesome facility. The staff is great especially Ms Carol she has a heart ❤️ of gold. Always accommodating goes out of her way for her customers...
Frank E!”
“Walked by and went in Kenneth was super pleasant and knowledgeable about prices and unit size. The facilities are clean has carts to haul .We got a unit after seeing two sizes.”
“I was very impressed with their service. From the estimate, move, and follow up, they were professional, courteous, friendly, and very careful with my household goods. They did what they said they would do, showed up on time, and moved my stuff until I was happy with where the furniture and boxes were placed in the new home. Thank you for a superior job!”
“Ryan at the Elkridge, MD office on 6300 Washington Blvd. was the Epitome of EXCELLENT Customer Service! He represented Extra Space Storage WELL! . . . It's Management like Ryan that makes renting a Self-Storage unit a JOY! He Understood my need and located another property that was actually closer to where we live, but had a better Market rate for the Same Size Unit! . . . Ryan SHOWED Care and Concern for the Everyday Customer! His facility was Spotless, Smelt Good and was In Order. It has been a Wonderful Experience ? . . . We Wish Him and His Family ALL the Best and GREAT SUCCESS in This Business! He has what a lot of people are Lacking in Business . . . He GENUINELY CARES! . . . The Pleasure was ALL Mine!
THANK-YOU and GOD-SPEED ✝️??
Mr. Lewis
Laurel, Maryland”
“Exceptional help!!! Corey made my transfer extremely smooth. I thought it was gonna be a frustrating experience but the staff at this Public Storage really made things easy .”
“I nice quiet in a place people really wouldn't think of securing smooth easy going places to put anything of storage in place a great low-key in and out location and the staff definitely makes sure everything is on point with all that is needed to be.”
“Love the site very clean and the manager very friendly as well as the other staff but at times I feel like helping the manager out because she works so hard keeping the facility clean”
“Have had my unit for a few months now and have nothing but great things to say about the Hanover facility. Easy online application process, conveniently located with a very competitive monthly rental rate. The app is very convenient and user friendly as well to assist with managing my account. Bill is always super helpful and goes above and beyond to assist with any of my questions or rental needs.”
“Herbert was the BEST!!!!.....We were in and out in no time and the rental process was SUPER Easy!!!....I definitely recommend ExtraSpace Storage for all of your storage needs!!!!”
9:30AM - 6PM
7233 Windsor Mill Rd, Windsor Mill
Self Storage
“This was 2nd visit to this Location and each time a customer representative by the name of Jasmine Davis assisted me with 10 Star service and was extremely informative. She. Just guaranteed LifeStorage another customer for sure.
Thank you Jasmine!”
“I hope that anyone who uses this facility has a chance to work with Andrew. What a friendly and kind guy. Very easy to work with. His enthusiasm late in the day on a Saturday afternoon is unmatched. I was walking back to my car thinking that I need to hire this guy for one of my own companies. It's so rare to find somebody Who is so good with customers and who is so energized. Extremely impressed with this guy. Kudos to whoever brought him up and whoever trained him to handle customers at this job. Needless to say we signed our contract to take one of these units.”
“Mr. Chiah Evans @ the Druid Park Dr. location in Baltimore was wonderful. He is very professional, pleasant and very knowledgeable about his job. At the end of August 2024, I was cleaning out my dad's unit, along with the other renters cleaning out theirs. It was very chaotic but Mr. Evans maintained his professionalism while helping me out with any questions or concerns I may have had as if we were the only one's there. Mr. Evans continued to provide the next customer with the same service he'd given to me. The staff also does their best to keep this facility clean.”
“Peace
I have used them 3 times. I've always had a good experience. The previous company I used had a bad smell throughout the building. However extra space was clean and I never experienced odors . Im happy with the service I received. The staff is professional and helpful. I like being able to reach someone directly in the office as well .”
“Just got a storage unit for the first time ever! I was very impressed with customer service. Taylor answered any and all questions I had patiently and let me know anything that I needed to know. She made this a very easy process for me. The facility is also very clean and well maintained.”
“Ms. Terry at the westview location was more than excellent. Personable, knowledge and professional. Very friendly which is rare thing these days. Thank you Ms. Terry!”
“Dre, was such a professional young man and made my experience very pleasant. He was nice, friendly and very informative. I would definitely recommend this location to friends and family.”
“I have 2 units here for my business and the on sight manager Sean is very helpful, respectful keeps the sight clean and is on point whenever there are issues he makes signs to keep the property still running great! I recommend this storage location to anyways”
“This storage unit from staff to manager are all pleasant and made this whole process a breeze wish I could give them 10 stars on the excellent customer service and friendly helpful staff….”
“Alicia and her team was very polite & helpful. They made my 1st time experience with public storage super easy. Didn’t take long & all of my questions were answered. Very excellent customer service, definitely Five Stars! Thanks”
“Above and beyond service, had a hiccup trying to rent a U-Haul truck but I’m very appreciative of how the staff handled my situation to where they wouldn’t let me leave until they tried it on the IPad instead of the computer. And then I received a great deal on a storage unit”
“Will gave amazing customer service, 10/10 would recommend this place to anyone looking for a clean space for their belongings. Will made this an effortless experience thanks again to Public Storage Will represents the company well”
“Justin was so thorough and efficient! He made the process quick, smooth, and informative. From verifying my reservation, to the tour, and payment. He clearly was very good at his job and very aware of the ins and outs. I appreciated his energy in that moment!”
“This place is great to store your belongings. Great customer service and very knowledgeable staff. Explained to me and my wife what to expect from the beginning with moving in and out so there would be no surprises.”
“⭐️⭐️⭐️⭐️⭐️
I had a great experience with iStorage Belmont! The facility is clean, safe, and easy to access. Angelica was very kind, professional, and helpful throughout the whole process. She made everything quick and smooth. Highly recommend this location to anyone looking for a reliable storage place!”
9:30AM - 5:30PM
8000 Telegraph Rd, Severn
Self Storage
“I have had nothing but positive experiences with Morningstar Storage.
The facility managers (Ms. Hannah, Mr. Johnson, and forgive me but I don’t remember the other manager’s name) all have superb customer service.
The facility is super clean, well-lit, temperature-controlled, reasonably priced, and an all-around fantastic storage facility.
This is my first time using a storage facility and so I cannot compare Morningstar Storage to other locations, but I highly recommend you use Morningstar for your storage needs.”
“This was a big move for our family with us all living together. We sat down with Roy as Mom discussed her expectations and concerns with moving her antique furniture and he listened. The crew showed up ready and on time. They wrapped the items in blankets then cardboard then saran wrap for all the protection. The provided free boxes prior to the move and even wardrobe boxes on the day of. The guys went above and beyond taking things apart and putting them back together. They also helped her with the boxes that weren't going in there truck cause they saw her struggling.
Thank you so much as the one thing she was most worried about with this whole transition was their move and they both stated to have a GREAT experience!”
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“Friendly and professional staff (Mike), convenient location near police. Excellent private temporary storage facility. The only downside is availability so check often. Staff will take care of you...tell them Ms. J sent you.”