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9AM - 5PM
5000 Honeygo Center Dr, Perry Hall
Banks
“Kristian was professional, friendly and helpful. I am glad I met his kind. I have recommended people to him thereafter and they are willing to meet him as soon as possible. Kristian is an asset to Freedom Credit Union.”
“Had questions on my credit card since the credit card direct phone number was not able to help. Staff at FFCU spent several minutes trying to locate the issue. Was very happy with the phone in membership service”
“We received the most professional and thorough customer service from Ms. Angela Hynes at the Edgewood branch. After experiencing a rather scary financial event, Ms. Hynes assessed the situation and provided a solution to put us at immediate ease and assisted us every step of the way to achieve a final resolution. Her customers and Freedom Federal Credit Union are very fortunate to have her on their team!”
9AM - 5PM
1201 Agora Dr, Bel Air
Banks
“I called this branch on a Saturday Laura answered she was very nice and professional.I had a question about bank accounts and she gave me the information I needed..I called 3 other branches and they would not answer the phone I left a message at one on Thursday 5/27 in the morning the Voice mail said we will get back to you in 24 hours ( really a day to return a call) well its been 3 days !! So when I said to Laura Thank You for answering the phone I truly meant it.. What a Nice branch it was Fountain Green #6418 Great Job Laura ?”
“I want to express my sincere appreciation to Barbara Cooper.
Barbara was exceptional.
Highly recommend Freedom.
Barbara went way above & beyond.”
“I just wanted to say that I appreciate this credit Union and all workers.. also just to to single out MS Alice White is always helpful at the window and also give me great information and customer services”
“I was impressed by the professional dedication of Mrs. Patricia Fishback who helped me open a credit card. She was very calm and warm me during this process. Thank you, Patricia”
“Recently was recommended to the credit union for an auto loan. Nashia made my experience as quick and easy as possible. Was out the door in just over an hour. It is obvious the folks here care about what they do. Way better than going to a bank chain. Five stars!”
“The Baltimore County Employee Credit Union has 5 star customer service & I recommend it to all people who wants to be treated with importance. They're knowledgeable, they make car buying extremely easy & loans also.”
“I don't understand why this location has bad ratings. Thank you to everyone working there June 11th around 4:20pm RIGHT before they were going to close. Everyone there were so kind and so helpful. God bless you guys. Great team!! A++”
“Ryan Frieman was so helpful in assisting me with opening my business accounts as well as a business loan. He makes himself available at all times for my business needs. I would recommend him to any business looking for a change or in need of a loan!”
9AM - 5PM
4201 Chapel Rd, Perry Hall
Banks
“I am shocked that this branch hasn't received higher review scores, on the one hand; on the other, I see how people sometimes act these days even when they receive great service, so in this "modern society" nothing is too surprising anymore. Perhaps we can get back to a "better time", but I digress...So I am taking this time to give my opinion of this location because I believe that this is a well-operated bank branch with a team of wonderful staff. It all starts with management, and Branch Manager Denise F. has been in charge since I've been coming here. She personally has assisted me with various banking needs in a cheerful and capable manner, which impresses me because I feel that the best managers are those who lead by example and do so proficiently.Then there is Whitney W., who is such a friendly and helpful Branch Banker there! She has always made me feel right at home, and Whitney has truly gone above & beyond in her service to make my experiences as pleasant as I could possibly imagine. Whitney, you are fabulous and have a tremendous future...PNC, you have great potential in Whitney, so don't overlook her!And I have also had the pleasure of working with Kimberly M., another Branch Banker, and I have very similar comments to share regarding her service and positive spirit! Another solid banking professional with the capability to go far within your organization.PNC, treat these employees right as I believe you do, and don't overlook these dedicated individuals who have the ability to make PNC even that much better in the future...I cannot imagine how a customer could have an unpleasant experience with this core team in place. And the tellers I have encountered are of the same caliber as well -- on my last visit, Damiya was delightful, and of course perfectly helpful. While doing the banking chores on any visit, these tellers have routinely made me feel like a friend and certainly a valued customer...I appreciate what you do, Team PNC @ 4201 Chapel Road, Perry Hall!I have nothing but positive information and pleasant details to share, and I hope this helps you to make the choice to bank here. Thank you, PNC Chapel Road!”
“My experience at this bank was amazing! Eric Walton at this location was a brilliant Financial Advisor devoted to advising you to meet your goals and breaking down how and where the bank can help you to completing these goals!”
9AM - 5PM
1 Box Ridge Dr, Abingdon
Banks
“Thank you, Julie Corteggiano, for such wonderful customer service! I truly appreciate a smooth, quick, and “LIVE” experience with an actual person, especially now that AI has become so common in business. It made all the difference. Thanks so much!”
“I have been a member of PBCU for over, 27 years, never ever had any issues nor problems, they always helpful and will help you in any situation, and they always have a solution that may come up, that best fits they don't play about their members, their loan rates are awesome, especially the auto loans, and the fraud detection center is always on point, anyone top of any unusual charges, that may show up in your account, I will always be a PBCU members.”
“Kimberly was amazing!!! She helped with multiple loans, and worked with me on what was in my best financial interest.
Communication so key and I couldnt be happier. Thank you!”
“My first experience was Sheryl. She was so pleasant to speak with even though I called at 4:45 p.m. I really appreciate being able to talk with a live representative.”
“I was here the other day and Brandy went above and beyond to help me. She stopped what she was doing and took the time to help me in a confusing and frustrating situation that was not the banks issue or fault at all. She was so kind and patient the entire time and I am so appreciative of her help! Thank you Brandy!”
“The personal touch could be better. Too many virtual tellers.Fraud department is on point. Called me within 24hours when noticed something out of my spending scope (Google tictok charges) beware check your account.”
“The customer service at this location is wonderful! I never have a pleasant experience going to the bank and always dread going, but this team was very helpful, kind, and compassionate. Keep up the good work!”
9AM - 5PM
221 S Main St, Bel Air
Banks
“Amy the Bank Manager is amazing. I look forward to dealing
with her directly. Handled almost impossible problem, with
total professionalism. Thank You Again”
9AM - 5PM
8627 Belair Rd, Nottingham
Banks
“I’ve been a customer at this location for 45+ years- almost 50!
If that’s not a testament to my satisfaction with M&T, what could possibly be higher than that? If I could pay for higher than a five star rating, I’d do it.
Thank you, everyone at the Nottingham branch. If praise were money, I’d trust it with you.”
“Had a great experience at Chase Bank thanks to Eric Oliver. He was cool, professional, and made setting up my new account quick and easy. Really appreciated how smooth he made the whole process.”
“The Howard Bank has been such a wonderful partner for me personally and as well for my business. With the current times as turbulent as they are, I can rest assured that Howard Bank has my back and is looking out for my best interests. They were able to get my PPP application in as soon as it was available and have been very helpful along the way of navigating these uncharted territories. I can't say enough good things about this bank. I strongly recommend that you reach out to the Howard Bank so you can experience how wonderful banking can be.”
“I have worked with SECU for the past 13 years, and I have always had a pleasant experience with the staff there. I recently had the pleasure of working with Crystal Lewis who was very generous with her time to help me set up my business bank account. Crystal was efficient, knowledgeable, and professional in helping me with all my banking needs.If you find yourself in the Fullerton Branch of SECU, ask for Crystal, you won't regret it. :)”
“I've been banking with APGFCU for over 10 years now. Its not as great as it use to be. They just now got Tap to Pay (last bank to get it) they use to not charge ATM fees, now they do. Interests rates on savings are pretty low. They have a High Yield Savungs account but that requires minimums. APGFCU is more of a big bank now and less of a Credit Union.
Also if you live outside of Harford County, best bank elsewhere due to lack of branches outside Harco.
Customer service however has always been great. Real people to deal with and no AI”
“The best manger and people iv never ever had a problem and iv been with them since they open in bel air md they really try they’re best to help you not like most other banks”
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“I would like to take a moment and acknowledge Darlene Henson at the bel Air branch she assisted me in refinancing my auto loan she made the whole process so comfortable. And explained everything well thank you so much”