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“The location was clean and well organized. Donna was fantastic—professional, courteous, and very helpful throughout the process. I will definitely use this DHL shipping location again in the future and highly recommend it to anyone looking for reliable, friendly service.”
“Marquez was spectacular, extremely professional. Answered my concerns with ease, was able to provide me quoting and ultimately earned my business. Without him being here, I would’ve most likely gone to FedEx across the street. Make sure this gentleman gets the recognition that he deserves. Thanks DHL!”
8:30AM - 7:30PM
3500 East-West Hwy Ste 1418, Hyattsville
Shipping Centers
“Cindy gave me exceptional care today
I need to notarize and send a docent to the New York City transit authority . She was kind and personalble. Thanks Cindy”
“Lived in the area for almost ten years and service has never changed. Top tier and the owner is amazing.
Support a veteran owned business and come here!
This places has everything you need.”
“I really love the service at this UPS Store location! Everyone is so nice, kind, and friendly. 10/10! ⭐
Additionally, the notary who provides services here is always so helpful and professional. I really appreciate her great customer service!”
“I’ve printed several items at this location over the last few months at this location and they’ve always done a great job. Quick, reliable and great quality. In particular, Tyler has been outstanding. I’m so impressed and I’ll keep coming back to this location for any printing I need for my business in the future.”
“They need a sign here about the ledge when you walk in the door. I cannot imagine how many people trip on it when coming in. I’ve had great service here in the past but it depends on who is working. Some employees seem very checked out and robotic.”
“5-STARS! Outstanding service. Easy booking, reasonable rates, picked up heavy appliance, palletized & packed it securely, delivered right on time. Couldn’t ask for better. Highly recommend”
“I had a great experience with Tabitha! I had mailed some boxes home but for some reason one box had a mix up and was mailed to my old address. Thankfully it was found and taken back to UPS. Tabitha was very diligent, re-boxed my items since the box was damaged, and mailed it to the correct address. Everything arrived to me safely! Thank you Tabitha and team!”
“This location is fantastic always excellent service whenever I visit this location. Everyone is always friendly and there is never a long wait line. Excellent keep up the good work guys”
“The service was excellent. I had to return an item that was in an oversized box. The staff downsized the box I had and took the cost down significantly! Clair was really great! I would recommend this location to anyone wanting great customer service and value.”
“Chayla at Parcel Plus absolutely saved my day. I needed a same-day notary with no appointment and everyone else turned me away. She answered the phone, told me to come in, and notarized my documents quickly, professionally, and with the best attitude and a bunch of laughs. I am a busy mother and she was nothing but efficient, knowledgeable, and genuinely kind. I'd give her 10 stars if I could!”
“I usually hate doing returns because they always feel so complicated. However, when I went in the process was smooth and the associate Maya was very pleasant and helpful. Thank you!!”
“Robert & Kayla are outstanding employees. I am opening my own business and depend on them assisting with my marketing and shipping. Frequently I walk in with multiple returns. Robert always understands what I’m trying to accomplish and quickly executes the process efficiently with the an encouraging attitude. Today I had a massive return and I arrived disorganized and confused with how Amazon had grouped my items. Robert got straight to work organizing to efficiently and accurately prepare everything for shipping. I couldn’t have done it without him. Kayla designed my marketing road signs & even worked on her day off for a revision. I also created a pamphlet for marketing. When I brought it for printing I had not properly formatted the material. Robert worked very hard helping us fit our text into the templet. Robert even looked at what we had done and made important suggestions to help us meet our goal. Both Robert & Kayla touched base with us during our sign and pamphlet creation to ensure all our needs were met & our products were outstanding. I will never use online sites for mass production even if the rate is better because Robert is my point person and with him I know I’m in good hands. Kayla had heard my concern that I mentioned to my business partner about visibility of signs in the evening drive time. When I walked in the store to pick up pamphlets, she was there with suggested solutions. Even when not at work, Kayla is still working hard for ups costumers. Her desire to achieve success is evident throughout the process. Both are outstanding employees. I’ve had years working with Robert for our family shipping needs & now I don’t know what I’d do without him in my business needs. He never shows any frustration. I see him interact with many costumers who brought their stress into the store. Robert makes everyone feel heard and valued. He goes the extra mile in every situation maintains professionalism & bring positive energy into every situation.”
“I have been a customer, including mailbox service, since this UPS location opened - far too many years ago than I can recall. I have been through several owners, but I can say the current team is more helpful, accommodating and responsive than any in the past. I travel constantly and it is comforting to know that my mail and packages are well looked-after and ready for my next visit.”
“Representatives went above and beyond that, in order to custom package my delicate item for delivery. They even stayed a little beyond closing to secure the package. Even the pickup driver was more than gracious and waited. #UPSBELPRE! They EACH deserve a raise. Will return there again and again and again….!!!”
“This is my go-to place for anything that I need done for shipping, sending important documents, or notary. The staff are incredibly professional, friendly, and efficient. Every once in a while there is a wait but they are always well-staffed. Really appreciate that this is locally own and managed. I feel confident that I'm going to get great service from nice people - every time!”
“Can’t say enough about the staff here. Always incredibly pleasant, very efficient, and even willing to help me unload boxes from my vehicle. The kind of place that makes it a pleasure to have to mail something.”
“The staff there (the weekday guy especially, I think his name is David) is friendly and super helpful, and they are very efficient. It’s also really convenient to drop off my stuff in a bag with an address, then have them pack it up (really well) and send it without issue. The shop is always organized and clean too. That’s my go-to spot to ship anything domestically. ??”
“Clean and wet to navigate the team is always polite and knowledgeable - have used return, shipping, printing and notary services - you need to check the notary is working that day but the team are always helpful in providing scheduled for the service”
“workers are always the sweetest most helpful and kind people around. Always helping me with getting my stuff shipped out, and even provide me with free label inserts! Can’t beat this place!”
“Ed was really helpful with returning my Verizon router. He is funny and quick to solve issues. I didn’t know I would ever want to write a review about a UPS store but here we are.”
“I had an amazing experience here! The young man who helped us went out of his way to understand exactly what we needed and explain how we could achieve the look we were going for. He also recommended the right type of paper to match our inspiration. His communication was excellent, and he handled everything with care and professionalism. I’m so grateful for his help!”
“They are soooo nice and friendly and helpful and practical here. I’ve been coming in here for 16 years and it just keeps getting better. I almost never have to wait, they’re quick even when it’s busy.”
“They do not nickel and dime you here. I had to ship media mail and they let me use one of the boxes they had for groceries. Extended hours also. My new go to for shipping.
Shopping section has a lot of international/viral snack options. Beer and wine too.”
“It's a nice locally owned place to drop off a return package. They have 2 parking spaces marked reserved for customers of this store just outside the entrance (in this photo), plus they validate parking in the garage that's attached. My big question before coming here was about the parking situation so answering it here for others!”
“This location looks small from the outside, but actually has a pretty extensive inventory of office supplies and basic electronics. The staff was very attentive and helpful. Prices are about what you would expect - a bit high but not outrageous. They validate parking if you drive here as well.”
“I would like to share feedback regarding my visit to the UPS Store‑2200 on 9/2/20. ***Mr. Jackie Miller provided truly excellent customer service. He was attentive, efficient, and handled my needs promptly and on time. His professionalism made the entire experience smooth and pleasant, and I sincerely appreciate the quality of service he delivered.”
“Great service and even better staff. They handled my shipping quickly and helped me print a couple of large New Year’s party photos that turned out beautifully. Fast, helpful, and reliable. I’ll definitely be back! The two woman are fantastic and charming even with the store busy.”
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“I love this UPS store. I have an online business and frequently go to it to drop off packages. Everyone is polite and friendly, especially T. T is wonderful and I always enjoy talking to her when I drop off packages. No complaints whatsoever.”