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βElvis and Gilbert did a wonderful job installing my new fridge, which required doors and drawers to be removed to get in the house. They were polite, efficient and fast and showed me how a few things worked on thr fridge before leaving. Great job! ?β
βCarolyn was amazing. My girlfriend had never mailed anything before and had an emergency shipment containing her sons PS5 controller, which broke 5 days before the warranty expired.. Needless to say she was a bit anxious, but Carolynβs calm demeanor kept us afloat. Exceptional service!β
βThe team at my local Crain Highway Bowie store have become an integral part of the community. Warren, Brenda and Zsarmaine are not only knowledgeable and helpful, but they are so while being truly caring, genuine, fun people. My family truly appreciates the time we come here. This is not an exaggeration. Theyβre really that awesome.β
βI always get efficient service when I go to UPS. The representatives are knowledgeable, courteous, efficient and process my package in a timely. The location is convenient for me.β
βUPS Associate Adrian, was very polite, respectful, knowledgeable. She provided a variety of options for the service I needed. The service see provided was off the chart, well beyond the rating of 10β
βPack N Business has been a life saver for our business. One stop shop for everything we need. We got custom shirts done and the turn around time was incredible. The ability to drop USPS, ups and FedEx all at the same location has saved us so much time. Haven't had any issues. Highly recommendβ
βOne of the best UPS stores Iβve been to in a long time. The service and help was fast, friendly and efficient. I think if you bring a good attitude the store should return it back.β
9:30AM - 6:30PM
Beside Food Lion, 8777-B Piney Orchard Pkwy, Odenton
Shipping Centers
βFedEx On-Site -- This location is not listed when you search "Fedex" on Google Maps, but this store provides the FedEx service. The nearby Walgreens would not take FedEx packages larger than their cabinet, but this location said "if It fits through the door we will take it". And you can pull up in the loading zone too. Super happy.
This is my new drop off location.β
βCurrent: I've received nothing but excellent service from the gentlemen (and, recently, Laila) who work at the Odenton UPS Store. In fact, I bypass another location and drive well out of my way to get there. As a long-time customer, it is a pleasure to know that my UPS-related needs are addressed well and consistently here.
Previous: I patronize the Odenton UPS location, as the customer service is consistently excellent. Today, I had an Amazon return that was in an awkward, heavy-ish box, and Sariyu not only volunteered to pull it out of the backseat but carried it in herself with no problem! I appreciate going to a business where I can be certain that my requests will be handled in a helpful, efficient, and friendly manner. Will return again and recommend to anyone.β
βI have never received a shipped artwork so carefully and elaborately packaged for safety. And to add to that...affordably priced. Navis is in a league of it's own. NYC needs a NAVIS!β
βKaia, Stew, and Haven were so unbelievably helpful and kind. They were the dream team! They were nice even though I stood between them and their ability to go home. Truly excellent service! Thank you all!β
βAs always, Cindy is there when you need her! Although she moved from Waugh Chapel to Edgewater, I'm glad she's still close by to get packages out -- I had 7 items that needed boxes, packaging materials, & shipping. She takes a lot of care with our items and goes over all shipping options. I'm more than happy to support this small business!β
βThis store manager helped me out with purchasing ink, putting an app on my phone and lowered the price on my ink. Thanks Charlotte. Very friendly. I like their hours of openΓng.β
βWonderful customer service by the printing team, particularly Moussa! He spent quite some time working out several difficulties that came up for a printing job I brought in and went above and beyond with his patience and attention to detail. Thank you!β
βI shopped at Staples today and also last week. Both times a very courteous and helpful gentleman located the items I needed for me. This was very important for me as my foot is in a boot right now.β
βThank you for taking care of my box, everything in very good condition, just as I sent it, it also arrived, thank you, and I recommend it 100% so that you can carry your parcels, it arrived before the time, thank you, maritime air cargo.β
βI used to work for this company called New Penn and it was a great environment. We all got along as a family and made sure we did our daily jobs. I just so happen to look on Google reviews today and saw that my name was mentioned in one of the reviews. The only name mentioned throughout all of the reviews and they gave me five stars. I really appreciate that Tonya. I will always be a pleasant person to anyone and make sure that I provide excellent costumer service.β
βAIT Worldwide Logistics was awesome to work with for my delivery. I originally had my delivery set up for Friday, and they were able to get me my delivery four days early. The staff was professional, friendly and on time for the delivery window that was given. Highly recommended AIT Worldwide for my next delivery. Thanks!β
βEasy, fast and Phillip was a great help!
I forgot the label I needed to ship, and Phillip kindly assisted me through emailing it to the store.
It was so fast, and so convenient- it totally saved my tail for something I needed mailed quickly!!!
The store was tidy and organized!
Thank you!!!! βΊοΈβ
βThere is a guy here named Ryan I think, who has been here a long time. He is the nicest most accommodating employee. I hope he is the manager because I feel like he sets the tone for how friendly the staff is here. I live right next to a local UPS store but I drive an additional 10minutes to this location often because of Ryan and team. Everyone is friendly and hustling with urgency to get people take care of. The local UPS by my home are rude and act like each customer is a nuisance so itβs worth the drive for me to this location to have a friendly atmosphere with Ryan and the Severna Park team. Thank you.β
8:30AM - 7PM
1783 Forest Dr, Annapolis
Shipping Centers
βBr. Sukhbir was incredibly kind and helpful in getting our infant's passport photos done. We went to two different places to get his photo taken, but no one was willing to put in a little bit of effort. He has a very kind and caring personality.β
βHelpful, engaged employees, good rapport between junior staff and mgmt, efficient handling of tasks. Everyone was polite, handled a difficult customer with patience. Helped me with my multi step printing task.
Experience was pleasant and not stressful. Bought excellent set of scissors.β
βI was completely satisfied the service and atmosphere. The customer service was OUTSTANDING! The front desk attendant was very attentive and efficient. This location has everything you need and will go above and beyond to get you needs met in a timely met.β
βIt's an odd little drop box by a tiny storage building out near the end of a parking lot. Honestly, I'd hesitate to us it, except my bank pointed me there when I asked about nearby FedEx locations.β
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βQuick in and out just dropping off returns. Both employees were already helping customers when I walked in, but I was still greeted and told they would be with me shortly. Even as Abby was helping a gentleman, she apologized for the wait, not that she needed to. I was the only other person in line and had only been there a minute or two. I appreciated her attention and awareness of other customers, though. The other employee was helping a lady who seemed a little confused about her sending options, and Abby was able to give her input to help while still working with her own customer. When it was my turn at the register, she again apologized for the wait and thanked me for my patience. Which, again, it was not a long wait at all. My drop off was a very quick and smooth interaction. Abby was polite and respectful, and it is employees like her that keep me always going back to this UPS location whenever it is an option.β