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“Very efficient and friendly. One of the staff members, Jae Sin helped me very thoroughly with my return and was very patient and knowledgable. My returns here are always a quick and easy process.”
“Intelligent Office is an amazing resource! I wish I had found them sooner. I just had a client say, "Did you get a new receptionist? She's wonderful." That's all I needed to hear to know that I made the right decision in switching to Intelligent Office. Highly recommend!”
“If you want quick UPS store go here! Amazing service, nicest employees, very friendly and they are super knowledgeable in everything!! Ask for mohsin shakeel! Very smart, kind & generous man! He deserves a raise, UPS is very lucky to have him on their team! ”
“I am giving Courtland a 5-star review for his exceptional customer servce. He was attentive, patient and 100% undestanding.On Sunday, I went into the store to pick-up a print order that I placed online, on Saturday.Of course, as usual, it had not been printed. Their usual procedure is to call (the manager) on the phone and she will send the document to print. By the way, the manager is ALWAYS rude and dismissive. This doesn't make sense, but oh, well.I was told that she is unavailable on Sundays and that Courtland did not have access to print a one page order that I had paid for.As can be expected, I was NOT happy. Well, Courtland apologized and the gave me the Store email so that I could resend the document. It was on my laptop, not my phone so I had to go all the way home to do this.Courtland asked me to call him when it was re-sent and assured me that he would print it right away...which he did.UPS needs more employees like Courtland. Courtland, I appreciate everything.The process there, for online print orders is ridiculous!!!”
“I've been here a few times now and the owner is such a friendly and helpful person. I had some packages to send off and I couldn't find a box for one of them. He was kind in offering to leave the box with him and he would take care of it for me. I even got a shipping notification later that evening. The "more" part of the store is accurate as aside from mailboxes and shipping items, you can play the lottery, use the computer, purchase snacks, greeting cards, and other random retail items.”
8:30AM - 7:30PM
2227 Bel Pre Rd, Silver Spring
Mailbox Centers
“The UPS store # 6985 is amazing!Always fantastic customer service; they are very thorough and always very knowledgeable about any question someone may have!I won't go anywhere else!!??”
“Hands down best post office I’ve been to. The staff are extremely friendly and knowledgeable, they definitely make you feel welcome & they make sure you don’t spend too much time in line as they get to everyone as quickly as possible. There are other post offices that are closer to me however, I prefer to drive drive an additional 15 minutes because you just don’t get the type of quality service elsewhere. Hats off to the the staff here.”
“Went to get a shipping label printed and had the best experience at an UPS store. I don’t own a printer anymore and have used multiple print stores to get things printed. The folks working here were super kind and helpful. Wish more places had people that communicated well and were as helpful as people here. Highly recommend using this store.”
“DEVIN is exceptional. Always professional, succinct, and on top of everything as well as being truly kind. I don’t know of a better person/employee to represent UPS. This location thanks to Devin runs like a top notch service and company. Thank you Devin!”
“Darshana and her team are so wonderful! I live in Laurel but I will not mind driving all the way to Silver Spring to do any UPS business in their store. Thanks for excellent customer service and warmth! Namaste ???”
“I recently visited the UPS store and had the pleasure of being assisted by Mital P. Her customer service was exceptional, demonstrating a high level of professionalism and expertise. She was knowledgeable about the services, efficient in handling my package, and went above and beyond to ensure everything was taken care of smoothly. I left feeling confident that my shipment was in good hands. Thank you, Mital P, for providing such outstanding service!”
“The staff here is amazing. Nik saw me struggling with a big box, and immediately stepped in to assist. Also, the service was prompt. In an out in less than 5 mins.”
“The girls in this store are very helpful! I needed to ship out an oversized e-scooter and they figured out a way to box it for me at a very reasonable price. Will definitely go back here for any future shipping needs.Thanks and keep up the good work!”
“This Ups store is very convenient. I am faxing, sending boxes and Adela the store clerk is very helpful and knowledgeable. I would definitely recommend this UPS store.”
“I don’t ship everything from here (because of the price), but when it’s important, this is the place. The customer service is excellent, they package everything up perfectly, and the packages always arrive intact and on time. Much better than the postal service—you truly do get what you pay for!”
“Went there to ship a business letter on Friday before Christmas, that had to arrive a few days before the New Year. An extremely helpful, tall, dark and handsome gentleman assisted me and found the best price to get the letter there in time. Have always found the staff pleasant and they get it done.”
“Exceptional service at UPS Store 4457 in Rockville, MD! Mr. Markeese and Preston went above and beyond to make my experience seamless. Their professionalism, attention to detail, and friendly demeanor truly set this UPS store apart. Whether handling shipments or assisting with printing needs, they exhibited efficiency and care. The personalized service and dedication to customer satisfaction make UPS Store 4457 a standout choice. Kudos to Mr. Markeese and Preston for their friendliness wishing happy holidays to everyone and outstanding contributions to this top-notch establishment!”
“The owner was able to help me look for a package that I thought was lost. He was genuinely interested and concerned about my situation and provide excellent customer service.”
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“Accidentally left my wallet at the store and Zaheer, David and Jackson helped find me, keep my wallet safe and return it to me. Thank you guys! You're the best!”