“Steve was wonderful. After being on the phone last night and spending two hours, my phone was not working.
After 1/2 hour with Steve I am good to go. Thank you so much!!!”
“Ivan from this business was super courteous, easy to talk to, and was very fast at fixing my screen. I would only go to this guy for repair in the future. Wonderful, great experience. I will be using them in the future. If you choose, this business, you are choosing the right people for the job.”
“Great Staff!!! with prompt and knowledgeable in all aspects of AT&T products and services Mr. Noe and Mr. Anthony are an asset to the company...Keep up the Good Service!!!!”
“Ms. Khan, had a smile on her face and addressed all my concerns. She was extremely good with her hands and got the protector, case and camera cover done in 2 minutes. I highly recommend Zagg at Downtown Crown!! Dr. Sreeni”
“Amazing help from the lady at the place, she helped me find alternative options when i was in a pinch. Could not have not asked for a better experience. Thank you!”
“Very friendly and professional. Had miserable experience at AT&T at shady grove office, found this location on google maps by its rating - have to say the crew is the best - quick, friendly, professional!”
“We visited it for the first time a couple of days ago, I wish we had done it before walking from store to store all those years ago.
We are delighted with the customer service offered by Wilber in every way, not to mention his kindness.
There is no doubt that it will become our favorite Cricket venue.
We recommend!!!”
“Came in for a phone upgrade. The rep helped me get the phone i wanted and they had it in stock. He also walked me through setting it up and transferring my data. All while balancing other customers and the phone. 5/5 customer service. Both the store reps were great.”
“Good attention and service, today I bought a Celeron 5G phone and Jesus helped me configure it while maintaining the same information from my previous phone.
Thank you so much.”
“Maria was so helpful in helping me pick out a phone and helping me set up the phone she was really patient with me with putting all my information in the the new phone really great customer service.”
“I recently brought my Samsun A12 for replacement of a cracked screen and received fast, professional service at a reasonable price - and they kindly added a screen protector with the repair. There are several phone repair businesses in the mall, but I recommend this team.”
“Salmon (and Mike) at this particular Verizon were very informative and patient with my disabled sister. They resolved a problem that other Verizon stores were not able to resolve.
Will definitely use them again. Superb customer service!”
“I bought a Samsung s10 at a good price and the best thing was they helped me transfer all my information, super good service, thank you Karen for the good service”
“Came in before they closed because me and wife needed to fix a problem with a phone, Carlos and the lady in the store with him were very helpful and helped make our situation so much better!! They had such great customer service!”
“My calling wasn’t working. Jocelyn asked to see my phone touched some button on her computer touched some buttons on my phone and then my calling started working; I said “how’d you do that” she said “you know ?” idk what she did but she’s got the magic touch! Absolutely thrilled thanks again!”
“Jessica, the manager, provided exceptional help when I was in a truly desperate situation. Even though the store was already closed and I had arrived late, she kindly reopened it just to assist me. I’m incredibly grateful for her support and impressed by the outstanding customer service she demonstrated.
Thank you Jessica! I personally appreciate you ?”
“Josiah is exceptional! He spent a lot of time with my husband and me. We upgraded my husband’s phone, and Josiah took a lot of time explaining everything to us! He is extremely knowledgeable about all issues and extremely patient. He is a true asset to your company.
Thank you,
Garry and Allie Ground”
“I’d like to express my great gratitude to Fredy, the AT&T store representative. He has great customer service skills and high level of professionalism. I wish all service representatives were like Fredy! Thank you very much, Fredy!”
“I came in yesterday looking to switch plans unsure if I could even do so, but Sanya went above and beyond! He was kind, accommodating, efficient, and understanding of my situation. He managed to everything I needed within a short period of time!”
“Gregory was so kind and helpful with helping me upgrade my phone. It was very busy and he managed to efficiently juggle the needs of multiple different people while meeting all their needs.”
“Reliable place. I went for the first time last Sunday and they really helped me out a ton. Was overall an excellent experience, very quick and great customer service.”
“Ronnie is great at his job.
I’ve been to the store twice in the past 3 months with a cracked phone (kids).
Ronnie has helped me both times. He was great at figuring out the best solution and felt like he was helping ME, not just trying to sell me a product.
Can’t recommend him or the store enough!”
“As someone who works independently, I must commend Josh for running the store by himself (being there less than a year) and solving everyone's issues with ease. Best verizon store I have been to. Will definitely be back for all my Verizon needs.”
“This is my go to boost store whenever I need anything done They know exactly what they're doing I recently went into Port my number from another carrier to add to my current boost Mobile plan was flawless”
“My phone screen was broken today and I made a call to them and the gentleman very nicely answering all my questions and let me know how much will it cost to repair it all. I came right after I call and it only take him less than 20 mins to repair my screen and battery. Very efficient and awesome guy working! ?”
“Thanks to Hassan, he is a great, honest and kind person. More than that, he is a friend. I'm pretty sure that he has knowledge about cellphone and all other devices, his place looks great.”
“This store is amazing , I’ve been going there for a few years now and they always get me right . Amazing team friendly atmosphere and always professional especially Emmanuel he’s always smiling and so helpful. If you ever need anything from cricket visit this location.”
“Today I worked with Fabricio to analyze my account.I find he was intelligent about all of the features that Verizon offers in the area of FIOS. He was very patient, courteous,and professional during the entire encounter. I would recommend that he is promoted to train all the new people to be just like him. Thank you.”
“I have found A T&T difficult to deal with on a corporate level, especially in getting my bill straight and sent to me and not to someone else. BUT I have to say that Edwin and Carlos two employees at the Olney Maryland Store were exceptionally helpful and took the time to guide me through the questions that I had and do what they could to straighten out my bill. I visited at different times and days and one both occasions that I had these two employees, I found them to be cheerful, informed, friendly, cooperative and understanding. I want to express my gratitude to them and AT&T for having such men working for you in dealing with your customers. I am 77 years old and not very tech savey and so I am most grateful for their assistance. Michael Wilson”