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“Matress firm, was horrible walked in walked out, came up to Matress warehouse, leaving here with a new Matress, great ppl honest, fair! Tanya Miller was awesome!”
“I went looking to find a mattress to get some relief. My current mattress was giving me the blues and a lot of sleepless nights. Darian at the Columbia office is a mattress expert and has the best customer service I have ever experienced. He made me feel comfortable to ask questions. I left out with signed papers and a new bed to look forward to. Thank you Darian! You are the absolute best!!”
10AM - 4PM
2612 Brandermill Blvd, Gambrills
Furniture Stores
“Wendy was a pleasure to work with. She made the process very smooth. I didn’t feel pressured into buying anything and walked away feeling confident about my purchase. Can’t wait for my new mattress to be delivered :)”
“Eli did a great job he answered all our questions. Was very informative about the products and ultimately we were super happy with our experience at mattress firm”
“Kevin was a great help today, especially with the flexibility of the offer. He was able to accommodate my requests while also providing a package that included more than just a price match from the other locations we visited. Very happy we decided to close our search at this location!”
10AM - 4PM
7659 Arundel Mills Blvd, Hanover
Furniture Stores
“Josh at arundel mills is the best salesperson for shopping for mattresses. He’s patient knowledgeable and not pushy . Spent hours testing and finally selected a sealy elite firm. Thanks Josh!”
“After stopping at multiple other similar stores we found the perfect set of recliners. The sales clerk (Scott) was the best, listened to what we were looking for, directed us to a few options, had fantastic knowledge of the items, gave us time and space - no pressure or hovering like other places. We quickly found the perfect chairs.”
“The customer service we received from Laura was exemplary. She was kind, courteous, patient, and incredibly helpful in assisting us with selecting furniture that beautifully complements our home. She made the entire shopping experience enjoyable and stress-free. I would highly recommend Laura to anyone looking for exceptional service, and I would encourage all of my friends, family, and neighbors to purchase their furniture from Bob’s Furniture. Thank you, Laura, for making our experience such a positive one!🤗”
“I was hesitant to purchase from Mattress Firm but found Kat to be knowledge, patient, and consultative which made the purchasing process easy and enjoyable. I’d absolutely work with Kat again”
“Eli, our Mattress Firm salesperson, was knowledgeable and professional. We were not sure what we wanted, but with Eli's expertise we were able to make a great decision and the price was definitely within the range we were happy with! Thank you so much Eli!”
“Drew was very helpful, funny and patient when I came in to get a mattress. I got what I wanted and left with an adjustable base to supplement my bed. Also the restroom was clean. I would recommend this branch over the others in the area because of their selection and staff!”
“I’m so happy with the service I received from Matthew at Wayfair Hanover. He was friendly, knowledgeable, and very patient while helping me decide. I found exactly what I was looking for thanks to him and his amazing team.”
“Tracie was extremely informative and helpful. She took her time yet did not make us feel pressured to make a decision. We had a great experience at this Sleep Number store compared to other mattress stores we had visited in the area.”
“Pretty cool selection with wildly varying prices. Some things will cost less than you expect and some will cost far more than you could afford. Quite confusing honestly but in general really nice selection for people from home owners to someone looking to furnish an apartment. Also has a large reclaimed lumber section with old growth etc. Prices vary again but pretty massive selection. If you have cash to spend on interesting finds, really cool place with decent parking”
“Jennifer, Ananda Nikari. and Eric Love this place everyone is so kind and nice and very helpful for all your needs. Exceptional job done by everyone and every Dept thank you guys and God bless.????”
“Purchased a sofa set from Haverty’s and I’m very happy with it. The salesperson, Chris was patient and knowledgeable, not pushy at all. He helped us to pick a style that fit our space and explained the options clearly.
Delivery was on time and the crew was professional. They set up the sofa, removed the packaging, and made sure everything looked right before leaving.
The sofa itself is comfortable, well built, and exactly like it looked in the showroom. Good quality for the price. I would buy from Haverty’s again and recommend them to anyone furnishing their home.”
“Keron was extremely thorough, knowledgeable, and helpful; he is great at his job and made it an experience. The process was easy, and the mattress warehouse is clean. I am completely satisfied and would definitely recommend the Mattress Warehouse in Columbia.”
“My experience here today at Gavigan’s Glen Burnie location was awesome. Special thanks and excellent customer service from Ms.Valerie C. She was very pleasant and helpful during my time of need. Valerie made our experience easy and put me at ease. Thank you!”
“We have the best experience at the Columbia, Maryland store. Our sales rep, Lena, was so helpful when working through a mistake we made in our order. She was so patient and professional and kept us posted on updates to our merchandise and when it would be delivered. We have purchased from Ethan Allen over the years and believe their furniture is top quality, very pleased with our order.”
“Zih was phenomenal in helping us identify a very niche accent chair that fits the color, size, and style we were looking for. He was professional, knowledgeable, and attentive. We had a great experience and will come back for future needs!”
“This place has beautiful furniture and the sales people are very knowledgeable and helpful. Ginny was very helpful and patient when I needed a repair for one of my dining chairs. They did an excellent job with the repair and made my dining set whole again. I was completely impressed by her dedication and professionalism. I would definitely go back for more. Thanks Ginny!”
“My associate, Jay was amazing super friendly and very helpful. I was really unsure about what I really wanted, but he helped me pick out the perfect items for my apartment. Thank you, Jay!”
10AM - 6:30PM
8895 McGaw Rd, Columbia
Furniture Stores
“Incredible experience with this store - specifically Millie, but all staff were great. We were looking for a very specific nursery chair, but we were unable to find it. I called around a lot of places, before learning that this store would be able to purchase it for us. My husband and I stopped by yesterday to look at the fabric samples. We were very overwhelmed by the large number of options available to us. We were in the store for over an hour, and Millie was so kind and patient. She helped us narrow down the fabric selections based on what would look really good in our baby room. We found one sample that we really liked, but it turns out it was just discontinued a few days ago. Despite this mentally went above and beyond to try to help us find similar patterns. We were able to find three that we narrowed it down to. She then let us take the fabric samples home so we could think about it overnight. I’m so glad she did because it really helped us make a decision. She then took our order over the phone and it couldn’t have been easier. I had no idea that this store was in Columbia. It’s super convenient and I can’t wait to shop there again and again. Thank you to Millie and the team for being so patient and kind with us, especially since we were so indecisive.”
9:30AM - 9:30PM
6225 Columbia Crossing Cir, Columbia
Furniture Stores
“A man named Ron helped me much on 2/23/2026! He helped me find a rug that my wife wanted me to purchase. The inventory is great. The quality of the rug is high. An evident manager was alert to my need at the beginning, and he had Ron assist me. The cashier was excellent as well! Our living room is improved, thanks to Home Sense in Columbia, Maryland. The store's setting and cleanliness are important to us as customers, and the staff delivered all!”
“I am so pleased with the grandfather clock and the service I have received for the last 27 years from Hands of Time. The clock’s gears finally gave out, and Ben, who has been keeping it running smoothly over the years, told me it needed to have the entire mechanism replaced. Ben is an expert in his field, and I could not be happier with the quality of his work. If you ever need a clock or a clock repair, Ben at Hands of Time is your man!”
“I like shopping here but it really needs to be a separate section/associate for online order pickups. I shouldn’t have to wait in a long line to pickup something I preordered.”
“Service was superior as well as products in store, delivery is first class.
Experience was Superior and we won't go to any other furniture or bedding store.
We found the one place, won't or don't need any other.”
8:30AM - 5PM
1226 Wicomico St, Baltimore
Furniture Stores
“This review is for this business being used as a venue only. WOW. Amazing place. Such an awesome spot to host a party or any celebration. Walking past all the tables in production was so very cool.”
“TL;DR: a couch from Su Casa is an investment in an awesome local small business, American manufacturing, and the couch itself - that won't require replacement every 10 years like some intentional garbage from Ikea, joybird, lovesac, etc.
After dealing with a degrading Ikea couch for 8 years, I finally sought out a replacement. Lots of people recommended online stores, like joybird or lovesac, but so many reviews suggest they're little better quality than Ikea with a polished PR facade, and sample swatches confirmed that. I went to a few secondhand places, like second chance, but couldn't find anything in the right size. After finding some good options in their online store, I went in to Su Casa, and holy smokes it was the best decision!
Their materials were clearly higher quality/more durable than the online swatches I received, and their customer service was excellent - knowledgeable and available to sufficiently answer all of my questions. They helped me with each customization decision and even added throws to my order over the phone a few days after I placed the couch order in store and realized I should get the pillows. They kept me updated about the couch construction and even asked, after it was completed, that the packaging/shipment portion be expedited (after I called to check on progress since I had a guest coming into town who I wanted to give a not-falling-apart couch as a sleeping option). Then 2 friendly delivery guys miraculously managed to get each piece of the couch up my front steps and in through my front doors without even touching the couch or wall. The couch is fabulous and perfect and still feels and looks brand new after 3 months (with 3 rambunctious kids). It cleans up easy and seems impossible to damage with scratches.
On top of ALL of this perfection, I'm so glad to support American builders and this excellent local business. Yeah, those online companies may cost $500-1k less than a similar couch at Su Casa, but you get what you pay for - a decline in quality and service, and no American manufacturing. This couch may have cost 2-3x as much as a current, comparable IKEA couch, but I'm sure in 10 years it WON'T be anywhere near falling apart. I'm betting it'll still look great!
Thanks Su Casa for being an awesome Baltimore option for home furniture/goods!”
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“I was met near the front door by a nice young man. I told him about my old la z boy chair breaking and that I wanted to see what was available and to see if my current chair was fixable and how to do this. He asked me lots of questions and we proceeded to 3 chairs. He showed me the model I currently own as well as 2 others. I didn't like the 1st one too much, but did like the 2nd. The model I currently own was about 500 dollars more, and had basically the same features as my broken chair. I picked a chair that was in stock so I am looking forward to delivery next week. Your salesman was excellent. He knew his product and was easy to work with. I am an older person with some mobility issues. I use the riding carts at most stores. When people offer to help me get things I cannot reach, I often tell them that I am an official awarder of GOLD STARS. Yor salesman earned a GOLD STAR from me for all his help. He is definately an asset to your company.”