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“Dewayne Upchurch was so kind and fast to process the return! Everyone that works at the 14805 Southlawn Lane,Rockville MD location have a friendly presence and tone when you work with them and most all DeWayne.”
“Enterprise made the rental process quick and easy from start to finish. Aiden took great care of us, answered our questions, and made sure everything went smoothly. This was by far the best rental car experience I've had. I would definitely rent from this location again.”
“Artur Was awesome he provided excellent customer service and even with a full room of customers he was able to take care of everybody in a timely manner with a smile on his face.”
“The New Hampshire Ave Branch in Takoma has maintained an exceptional level of service over my many years in this area. I haven't needed their services as much in the past 3 years, since purchasing my own car. I was thrilled to re-experience the service at this branch this past weekend. Five Stars: Absolutely Recommend!!!??”
“My experience was like finding a rare gold coin amongst a collection of pennies, My vehicle was to be serviced at CaliberCollision ,Enterprise was able to provide me a vehicle on the day of having my vehicle ,even after I had previously declined a vehicle, but they were very patient and professional and the best was returning my rental to thier partnering company Caliber was also equally patient and carried 100% professionalism with service writers and technicians , all doing a wonderful job thank you very much ,- Timothy. C”
“Very well run location. Another location ran out of cars so I called this one. Ebrahim explained to me the process and was trying to help the best he could.
Eventually I called 4 branches and no one had any availability but Ebrahim took initiative and called me back once he had a return. He set me up with a great option immediately and saved my trip. Thanks Ebrahim!”
“Kyle did such a good job! He is amazing at explaining everything slowly for my parents that don’t speak much english. only thing I had to say was that the guy who brought us to the enterprise when we were dropping off the car at the shop was a bit rude to my parents, and was driving a bit too fast, that had affected my mother’s vertigo. Other than that, I had a great experience here! Thank you so much again Kyle!”
“Nefi B. made my return to Enterprise an absolute pleasure. Enterprise has not been my first choice since the courtesy pick-up option ended, but her exceptional professionalism and customer service made all the difference. Despite being the sole representative on-site handling a steady flow of arriving customers, she remained in total control—managing the rush with remarkable kindness, patience, and thorough, informative guidance. She is an outstanding asset to your team.”
“Always a great experience at this specific enterprise rental Aliyah was great and made sure i got the car i need at the price i wanted she listened to the customer and has a excellent work ethic.”
“I picked up the Elantra from NEXTCAR at 10915 Georgia Ave in Wheaton. The location in Wheaton has an excellent team. Dauda is very patient and thorough. Jose pays attention to details that make a difference. Nick makes sure everything is in proper order. I have worked with all of them over time. The Wheaton location is my preferred place to get a vehicle. Yeme Tebje is most gracious. The commitment of everyone on her team to excellent customer service is a direct reflection of her leadership skills. She and her crew set an example that I wish other businesses would follow and fully commit to. Jack Fitzgerald would be very well pleased with how the team represents his own brand. They are preparing to move to a new location. It may be a bit of an inconvenience, but I will patronize them at their White Flint location if the team is there. They are that good. See for yourself. Rev. Kevin Newcomer. Learn Shop Inc. (Drive For Supplies.org).”
“The staff was pleasant and efficient. I had my four year old granddaughter with me and Nardos Yeshitila went out of her way to be friendly. My granddaughter said she always wanted a red car - and Nardos brought us a red car. Such a kindness is a small thing in the world, but it made our day and left a lasting good impression with us.”
“This place is staffed with the nicest people. First they were willing to drop the van off in DC because the metro is closed near them. Then when my friend who has a wheelchair got sick last minute they were so understanding and kind. I would rent from them in the future!”
“Destiny and Odline are incredible! Their customer service and flexibility got me through what is normally a painstaking process. Their cheerful personalities and ability to get me in and out quickly and efficiently made the experience even more pleasant. THANK YOU! 11/10”
“I have loved my experience with DriveWhip! The staff are super friendly even though the customers are sometimes assholes. People can be so rude to the staff when they’re just doing an amazing job keeping their cool!!!! Did you know they actually have a staff member who has had psychological training and helps the staff with their needs as well as listen to the clients!!! It’s amazing! They fix all needs and if something happens to the car, they put you in a new one ASAP!”
“I had an exceptional experience with Enterprise, and I especially want to recognize Dustin for going above and beyond. From the moment I arrived, Dustin was friendly, professional, attentive, and genuinely committed to making sure everything went smoothly. He made the entire rental process easy and stress-free, and his outstanding customer service truly made a difference.
It’s rare to receive this level of care and attention, and Dustin exceeded my expectations. He is a great representative of Enterprise and deserves recognition for the excellent service he provides. I would definitely rent from Enterprise again and highly recommend asking for Dustin!”
7:30AM - 6PM
2301 Bladensburg Road NE, Washington
Car Rental
“The young lady at this branch is very professional and efficient. She made the whole experience go smoothly and she was very helpful and friendly. Will definitely keep going there when I need a rental”
“Smooth process from start to finish. Each representative, whether on the phone or in person was helpful and had good customer service. The general manager even checked in while I was onsite to make sure I was taken care of.”
“Kayla and her team were great to work with. When faced with the challenge of a rental that was picked up in Canada, they figured out what was needed when I needed to change the car, and with the return of the car. Highly recommend this location.”
“The representatives at the Georgetown Enterprise location are terrific. Martha and Stephanie made our experience pleasant. Happy to recommend their professional service to everyone.”
“I had the pleasure of renting from this location for the first time...
I was surprised about the professionalism from the weekend staff to the week day staff... Even the gentleman that was cleaning cars in the back was very kind when he saw I wasn't feeling well.. I will rent again!!
I also Love Cat!!???”
“I want to sincerely thank the branch manager David Burris for taking time to listen to my situation after I told him that I had a flat tire in an unfamiliar freeway at 11 pm. When I called the roadside assistant, the lady wasn’t help me and hung up on me making an already stressful situation even worse. He agreed that the behavior was unacceptable. He advised me to file a complaint and kept my contract open in order for the company to review the situation. He showed genuine care, Professionalism and outstanding customer service.
Thank you for turning the stressful situation into a positive.”
“Luckily, I found Dimmples through a google search. I was in need of a rental and everywhere I called had outrageous fees. The rates are better than anywhere for a nice vehicle! Never again will I go through Enterprise or elsewhere.”
“If you’re okay renting an older, used, vehicle at a lower price point then this place is for you. Clyde is awesome to work with. The cars aren’t very old, just older and drive very well.”
“This company deserves 5 stars . I was referred by someone who went with these guys before being my first time customer I was treated well great customer service great company great prices all around the board . I like these guys business space. He let us choose which suv we wanted for our trip to New Jersey for my son 2 year birthday . Thanks again guys you rock . My son spilled his milk on the floor Mat but it was fine because they can spray that off haha our apologies!”
“The staff ( Victor and Anthony) is very professional and will go above and beyond to help make sure your rental experience with them is nothing short of amazing!”
“Drew, the manager at Enterprise on butler rd was very professional and I would highly recommend renting from this location because of his great customer service skills.”
7AM - 8PM
15625 Frederick Rd, Rockville
Car Rental
“Bought a used car with the help of Chris and Soho. Two enthusiastic guys who were happy to help. I came in prepared, and they respected that and made the process very efficient.”
“I tried out Providence motors after getting disappointed by my main rental service plug.
Safe to say, Providence is now my main car rental service ?
Thanks for the excellent service by the way. And keep it up”
“Victor is the best! He is always friendly, helpful and takes care of me. I rent all the time for work and personal and Victor is the reason I go to Bethesda Pookshill.”
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“Enterprise has always been my preferred place to rent a car. I love the variety of cars available, the competitive price and the great customer service that never fails. My experience has always been a pleasant one, kudos to the employees.”