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“They were very helpful at this PG location. I had a lot of questions & the service reps were patient with me & took their time explaining what I need & my best options.”
“Excellent service! Went there a couple of times in the past few weeks to get documents notarized. They have multiple notaries on site from 9 am through 6 pm (save for lunch break), which is rare. Costs $5 per signature.
Prompt, professional, and no fuss involved. Highly recommended!”
“Have to give the best rating since Thomas and Nita, always got me when I come in. They're precise, swift and charismatic. I always appreciate their service.”
“I live in Houston and had a package that needed collecting from just down the street from this UPS Store in Washington DC. I spoke with the manager (Janiya) who did me a HUGE favour and actually went down the street and collected the box during her off hours and then took it back to the store to affix my shipping label. Service like this is just so rare these days. Cannot say enough nice things here.”
“Can’t say enough about the staff here. Always incredibly pleasant, very efficient, and even willing to help me unload boxes from my vehicle. The kind of place that makes it a pleasure to have to mail something.”
“Love this place it’s conveniently close and people are so welcoming. I go there to return my online purchases (very often) no need to pack the items they’ll do it for you, Junior is so kind he is always there to help!”
“The employees were very courteous, respectful, and friendly. The service was great and they fully met my needs and expectations. The facility is well equipped, clean, and decent. I will definitely recommend people to come to this location.”
“To the Industrious Gentlemen of the Brown Coach
When Prudence calls, and Time is fleet,
’Tis best to trust those nimble feet
That, clad in brown, through rain or snow,
Bear parcels where they’re bid to go.
In Takoma’s bounds, I’ve plainly seen
The neatest shop, kept bright and clean;
Where order dwells, and smiles abound,
And every clerk is duty-bound.
Their scales are true, their ledgers right,
Their pens do dance from morn till night;
They seal thy goods with tape secure,
And swift dispatch shall thee assure.
Mark well, good friends, this maxim sound:
A trusty ship is swiftly found
When man and method work as one—
And thus is all their labor done.
So send thy wares by UPS,
And rest thy mind from all distress;
For in this Park of Takoma fair,
No swifter hands, nor kinder, there.”
“They’re the best. Went to two ups and 1 usps they were slow not nice and helpful. David is the best. He works fast and respectful. Overall professional. Thank you”
“This was the first time I ever rented office space. Intelligent office made things so easy for me to sign up. They also followed up with a phone call to make sure I had everything I needed and were so welcoming when I arrived to the office. They made everything so simple for me. I will go back to this place in the future if I ever need to rent again. Thank you so much.”
“I have been here countless times and never met an unfriendly employee. Very helpful, the line can get a bit long but they are always staffed well from what I can tell and get through it pretty quickly.
May I suggest having a dedicated individual for printing services and one for shipping services? Not sure if corporate allows it but it would perhaps streamline things for everyone.”
“PJ and Beth might be the greatest two people to have ever graced a UPS store
I was expecting to be stressed with everything, but PJ was so knowledgeable about what to do. Highly recommend”
“I visited this store on Friday, walked in, waited in line, waited for the associates to help me…no one was paying attention… Mike walked out, called me down, and took care of everything I needed so fast. Greatful to Mike for his outstanding customer service!!”
“This is the BEST post office service. Independently owned and dependable. You can print, fax, email and more! All of your post office needs at a friendly neighborhood office. Trust you will never go to another post office again. Ive been going for years.”
“Joe was awesome, thank you so much. I got everything I needed & he took care off me & several others in a timely manner in less than 5 mins. He needs a raise. Thank you Joe?”
“Great service and even better staff. They handled my shipping quickly and helped me print a couple of large New Year’s party photos that turned out beautifully. Fast, helpful, and reliable. I’ll definitely be back! The two woman are fantastic and charming even with the store busy.”
“Store employ was helpful. He kindly pointed of my mistake of thinking package had shipping label for UPS but it was USPS. This store was nice and easy to ship out from.”
“While this is a smaller UPS store, they have the basic services we need, decent parking, short wait times, and very good service, especially Matthew who invested time to make sure our needs were met and experience was good.”
“I went to this particular UPS store on Monday and encountered 2 employees, Spencer and Zaheer! They were so knowledgeable, helpful, respectful and friendly. I had a lovely experience and have decided to use this particular UPS store over the one that is closest to my home. I hope that these 2 young men will be at work when I need to use their services!”
“I had to simply drop off a package for delivery so didn't need extensive services. The gentleman behind the counter was patient and efficient with three different customers all at once (the other two had far more complicated packages to ship)!”
“I had an amazing experience at this location and they were super helpful specially Juno he was such a nice guy and very helpful, super kind and patient. He had experience with everything. He made everything so smooth and easy with a smile . I highly recommend this place. My husband and I were happy and satisfied and I was impressed . Thank you so much for helping me fishing my paperwork and got everything done. I appreciate it.”
“The young Asian man who did the visa photos for us was kindly asked which country and the size requirements, then quickly took the photos, then carefully trim the photos into the correct size, and emailed both of us. Although more expensive than CVS, $20/per person. The store is very small and full of packages all over the place.”
“I am visiting US and brought some items for my relatives who are in Ohio. They couldn't come unfortunately and I get to search online and found out UPS. It is very quick serviced and staff are very helpful. I sent them today. It has tracking tool as well.”
“I came to this location to print a banner. Patricia was very helpful throughout the process and I noticed she put in extra effort to make sure my needs were fulfilled. Would highly recommend!”
“The store under promised and over delivered. I was so pleased. The associate told me it was after the cutoff point so next day delivery would be Saturday. My package was delivered on Friday which means he made an extra effort to get it out the day I was in the store, which was Thursday.”
“I have been so happy and satisfied with my UPS Store. They are so helpful and pleasant every time I go in there. All of my packages get to their destination in perfect condition and in the appropriate time promised. They wait on me quickly and efficiently. So, service is great. I am sending out packages and they make it easy and stress free. I think that they are a fair value for the services they provide. I recommend them highly.”
“This place is really a good place and great service. I can compare with the store at Potomac Village ups store which they are rude and not polite at all.
Nick is a good person, he cares and help and gives the customer a quality service.
High recommended!!!!”
“I liiiiiike coffee . I heard about new coffee shop open silver spring . That was Adulis coffee roaster . I was stop by recently and I order my favorite latte with extra shot and toasted bagel with regular cream . Overall Everything was perfect . I will come back again”
“Surprised by all the one-star reviews… never had any issues with this location. Been there dozens of times over the past couple years without issue. Seems like most people did not properly package whatever they were shipping and got upset with having to pay more. Somewhat understandable I suppose, but really just pay attention and make sure your stuff is packaged fully beforehand because UPS does not want the liability for when your package breaks down from lack of sealing!”
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“Had a large item which I needed packaged and shipped out. It was fragile and I stressed how important it was they are careful with packaging it since they wouldn’t do it in front of me but rather in the back. The worker who was there was helpful but wasn’t the nicest wasn’t so impressed. But the package came in one piece even though box was pretty beaten up. Listen at the end of the day not greatest experience but happy they got the job done.”