8:30AM - 7:30PM
3500 East-West Hwy Ste 1418, Hyattsville
Mailbox Centers
“I am moving to a new place and didn’t have tape yet. I brought my open box for shipping returns. They taped it for free! Didn’t say boo about it. Friendly service.
This is compared to when I went to FedEx out west last year and USPS back in another state on a short trip they each had me buy a roll both times. I was expecting the same here but was pleasantly surprised. I think I’ll stick with UPS if they continue to differentiate themselves positively.”
“Excellent service! Went there a couple of times in the past few weeks to get documents notarized. They have multiple notaries on site from 9 am through 6 pm (save for lunch break), which is rare. Costs $5 per signature.
Prompt, professional, and no fuss involved. Highly recommended!”
“Have to give the best rating since Thomas and Nita, always got me when I come in. They're precise, swift and charismatic. I always appreciate their service.”
“Faith goes above and beyond to help me and other customers. She displays patience and professionalism whenever she assists anyone. I am always grateful for her help.”
“Can’t say enough about the staff here. Always incredibly pleasant, very efficient, and even willing to help me unload boxes from my vehicle. The kind of place that makes it a pleasure to have to mail something.”
“The employees were very courteous, respectful, and friendly. The service was great and they fully met my needs and expectations. The facility is well equipped, clean, and decent. I will definitely recommend people to come to this location.”
“Love this place it’s conveniently close and people are so welcoming. I go there to return my online purchases (very often) no need to pack the items they’ll do it for you, Junior is so kind he is always there to help!”
“They’re the best. Went to two ups and 1 usps they were slow not nice and helpful. David is the best. He works fast and respectful. Overall professional. Thank you”
“Absolutely Loveeeee this location, The lady Yolanda is amazing, I was having so much trouble at the self service kiosk while returning an amazon package and without me even having to ask, she came right over after assisting her customer. She is also nice and patient every single time I go in.”
“I use this location pretty often. Leonard helped with last minute shipments I needed to get out on a Friday for arrival on Saturday back in September. Most of the shipments made it, 2 were delayed (no fault of the store). The store team helped me sort out a partial refund.”
8:30AM - 5:30PM
1 Research Ct #450, Rockville
Mailbox Centers
“Amazing, clean, & professional facility! The staff was so friendly and checked in on us throughout our day-long meeting. We LOVED the wall that was an entire whiteboard in our meeting space.”
“I have been here countless times and never met an unfriendly employee. Very helpful, the line can get a bit long but they are always staffed well from what I can tell and get through it pretty quickly.
May I suggest having a dedicated individual for printing services and one for shipping services? Not sure if corporate allows it but it would perhaps streamline things for everyone.”
“PJ and Beth might be the greatest two people to have ever graced a UPS store
I was expecting to be stressed with everything, but PJ was so knowledgeable about what to do. Highly recommend”
“I've been here a few times now and the owner is such a friendly and helpful person. I had some packages to send off and I couldn't find a box for one of them. He was kind in offering to leave the box with him and he would take care of it for me. I even got a shipping notification later that evening. The "more" part of the store is accurate as aside from mailboxes and shipping items, you can play the lottery, use the computer, purchase snacks, greeting cards, and other random retail items.”
“I visited this store on Friday, walked in, waited in line, waited for the associates to help me…no one was paying attention… Mike walked out, called me down, and took care of everything I needed so fast. Greatful to Mike for his outstanding customer service!!”
“Joe was awesome, thank you so much. I got everything I needed & he took care off me & several others in a timely manner in less than 5 mins. He needs a raise. Thank you Joe?”
“I had to go in for fingerprints using the LiveScan system. Kelly was there and even though there was a constant stream of customers, they were incredibly helpful and attentive not only to myself, but everyone requiring assistance.”
“Store employ was helpful. He kindly pointed of my mistake of thinking package had shipping label for UPS but it was USPS. This store was nice and easy to ship out from.”
“While this is a smaller UPS store, they have the basic services we need, decent parking, short wait times, and very good service, especially Matthew who invested time to make sure our needs were met and experience was good.”
“The young Asian man who did the visa photos for us was kindly asked which country and the size requirements, then quickly took the photos, then carefully trim the photos into the correct size, and emailed both of us. Although more expensive than CVS, $20/per person. The store is very small and full of packages all over the place.”
“I had an amazing experience at this location and they were super helpful specially Juno he was such a nice guy and very helpful, super kind and patient. He had experience with everything. He made everything so smooth and easy with a smile . I highly recommend this place. My husband and I were happy and satisfied and I was impressed . Thank you so much for helping me fishing my paperwork and got everything done. I appreciate it.”
“I went to this particular UPS store on Monday and encountered 2 employees, Spencer and Zaheer! They were so knowledgeable, helpful, respectful and friendly. I had a lovely experience and have decided to use this particular UPS store over the one that is closest to my home. I hope that these 2 young men will be at work when I need to use their services!”
8:30AM - 6:30PM
2202 18th St NW, Washington
Mailbox Centers
“I am visiting US and brought some items for my relatives who are in Ohio. They couldn't come unfortunately and I get to search online and found out UPS. It is very quick serviced and staff are very helpful. I sent them today. It has tracking tool as well.”
“I came to this location to print a banner. Patricia was very helpful throughout the process and I noticed she put in extra effort to make sure my needs were fulfilled. Would highly recommend!”
8:30AM - 6:30PM
5614 Connecticut Ave NW, Washington
Mailbox Centers
“The store under promised and over delivered. I was so pleased. The associate told me it was after the cutoff point so next day delivery would be Saturday. My package was delivered on Friday which means he made an extra effort to get it out the day I was in the store, which was Thursday.”
“This place is really a good place and great service. I can compare with the store at Potomac Village ups store which they are rude and not polite at all.
Nick is a good person, he cares and help and gives the customer a quality service.
High recommended!!!!”
“I liiiiiike coffee . I heard about new coffee shop open silver spring . That was Adulis coffee roaster . I was stop by recently and I order my favorite latte with extra shot and toasted bagel with regular cream . Overall Everything was perfect . I will come back again”
8:30AM - 6:30PM
4938 Hampden Ln, Bethesda
Mailbox Centers
“Surprised by all the one-star reviews… never had any issues with this location. Been there dozens of times over the past couple years without issue. Seems like most people did not properly package whatever they were shipping and got upset with having to pay more. Somewhat understandable I suppose, but really just pay attention and make sure your stuff is packaged fully beforehand because UPS does not want the liability for when your package breaks down from lack of sealing!”
“I had such a cheery experience visiting this location. The post office is typically a daunting experience for me but the one worker that helped me (Tammy) had such a helpful, sweet demeanor and completely turned my day around. I will go back solely for her good nature!”
“Had a large item which I needed packaged and shipped out. It was fragile and I stressed how important it was they are careful with packaging it since they wouldn’t do it in front of me but rather in the back. The worker who was there was helpful but wasn’t the nicest wasn’t so impressed. But the package came in one piece even though box was pretty beaten up. Listen at the end of the day not greatest experience but happy they got the job done.”