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10AM - 7PM
77 Main St B, Andover
Electronics
10AM - 6PM
251 Main St, Wilmington
Electronics
“Malik is always the most attentive, friendly and thorough advisors at Verizon. It’s always a pleasure getting to work with him, going to this location you know you have nothing to worry about!”
“Erik explained all steps re a new phone He was very patient as we needed things repeated
He remained calm relaxed and that helped us as I had gone to another Verizon and it was completely different
I would go back for another phone from him!”
“I had a great experience! Went in to get my iPhone 14 Pro Max screen replaced and my camera lens repaired since it was broken. Phone is as brand new again in less than an hour, I definitely recommend coming to them for repair services!”
“A True Diamond in the Rough – Lawrence’s Best Kept Secret. The shop is clean, well-organized, and clearly run by people who care about both cars and customers. I’ll definitely be coming back here for all my future repairs and maintenance. Highly recommend!
⭐️⭐️⭐️⭐️⭐️”
10AM - 6PM
157 Main St, North Reading
Electronics
“I'm writing today on behalf of myself and another customer Peter Gould. We recently purchased new phones. And our sales rep was Kapur Kashim from the North Reading Verizon location. We both were so pleased with the customer services we received by this gentlemen. We felt it was important you know that two customers appreciated the knowledge and the kindness Kapur expressed during our current purchases. Satisfied customers. Lesley Mcgrath and Peter Gould”
10AM - 8PM
234 S Main St, Middleton
Electronics
“Thank you, Cory. You always are so helpful when I have problems with my phone. That's why I chose to buy my new phones from you!
EXCELLENT customer service!”
“I originally tried to shop at the North Billerica store, but they were not open at 10:15am, despite the posted hours of 10-6.
This was actually a blessing in disguise, as I went to the Pinehurst location instead, and it was a great experience!
I was assisted by a very knowledgeable, very helpful young man named Luiz. He was personable, exhibited excellent customer service skills, and worked with me to make sure I got what I was looking for, and that I was satisfied with my purchase.
I will not be returning to the North Billerica location ever again. My home store is now the Pinehurst store, where I know I will be treated with respect, have all my questions answered, and feel like I am welcome. I've already started telling my friends and family members what a fantastic experience this was. Luiz is definitely an asset to your team! His service today should be held as the standard for your staff. Thank you again, Luiz!”
“The team at HRO is awesome, especially Doug and Pete both of whom I have had the pleasure of working with on multiple occasions. They are always happy to answer any questions about products I might have or offer advice on what products would best suit my needs. Most recently Doug went above and beyond to help me try and figure out a problem I was having with a digirig I purchased there. If you need anything Ham Radio, Scanner, or CB related I highly recommend you check them out first before going online or anywhere else. I feel so lucky to have a Ham Radio Outlet within a hour drive away.”
“Wendy is the absolute best! She stayed late and gave excellent customer service! She really cares about her customers and went above and beyond! A+++ 5 stars! I recommend anyone to come here”
10AM - 8PM
2 Broadway, Methuen
Electronics
“Today I went to the T-Mobile store to switch carriers the employees there had such an amazing vibe! Everyone was extremely friendly. The store was very clean and organized. They helped me transferring my phone number and they also helped me with making sure all my data was transferred from my old phone to my new phone. Definitely will recommend this store to all my friends and family! Five star experience!”
“Owner is awesome! Just bought a 2014 MacBook Pro for 150 bucks no battery issues or anything wrong with it!
Guy has all kinds of stuff in stock apple and windows etc. everything you can think of!
Even has scratch and dent brand new desktops with a ding in the screen for 100 bucks”
“Rangel is the best! Super helpful, personable and easy to work with. Was able to get me set up on my new phone no problem after my old one stopped working on me. Give him a promotion and a raise!”
“Rosemary is excellent. She is extremely knowledgeable with each phone and how they work. She was very helpful with setting up my service on my new Samsung phone.The owner and/or manager definitely needs to give her an immediate raise in salary.Tim Cronin”
“Switched to T-Mobile after a disaterous run with Verizon. Joe and his team have great experience and service acumen. Joe and his team went above and beyond to provide me with exceptional service, helped me to push my rebates, and discounts through and cut my bill $75 bucks a month with the same service and features.
I drove from Boston to save on taxes, but I will continue to return to this store because of the level of service Tuscan Village provided, as well as the experience store itself.
This is a shining example of how every customer should be treated.”
“I posted this 5 star review years ago but never added text. We come here for everything. From iPhones getting fixed, to new (to us but refurbished) MacBooks and iPads. Hub surprised me with an iPad yesterday. We love ExperiMax! Thank you Henry, David and Drew.”
“Jonathan is awesome! He is a kind, professional and patient man. He went above and beyond to help me switch back to T-Mobile.
I highly recommend the team at this location! Thanks, Jonathan and Steve!”
“I went in for an upgrade and Angel helped me out. He made everything nice and easy and answered all my questions before I could even ask them. Will definitely recommend him to friends and family for future business”
“It's a very clean store that for the most part is not overcrowded so it's usually an easy shop without the elbow bumps that occur at similar big box stores.One small issue is their inventory shortages on a lot of items.”
7AM - 10PM
203 S Broadway, Salem
Electronics
“Chino
When I was in line to check out, I noticed the cashier. They seemed lazy and slouchy like he didn’t want to be there. But when it was time for me to check out, I noticed that he was standing with a wheelchair behind him.
And this cashier ended up being the most amazing employee!! So never judge someone based on appearance!! I believe his name was Chino. Very nice ?”
“We came here to look at TVs for my 80 year old mother. Andrew was fantastic in helping her make decisions—answering all of her questions clearly and giving her different options. We appreciate his time and patience!”
7AM - 10PM
35 Computer Dr, Haverhill
Electronics
“As I described earlier I visit this particular store as a convenience to me of a CVS consistently above average in their customer service. These are highly motivated staff with amazing grace.”
“The staff is amazing?! I've been helped by 3 different employees since being a customer?, they have great personalities and they seem to know what they are doing ???. But seriously, I have been to metro on Essex and the one on Broadway ( in Lawrence), both locations have the best employees?! They all deserve raises ??♀️”
“I love shopping at the Wilmington, Massachusetts store! It's my favorite! It's very clean, big and I can find a lot more items than the other stores. The employees are very nice and helpful.”
“I could not find the review that I posted. I made a mistake on that review it was not Tarboro store. It was the Greenville store that let someone make a purchase on my account it has been a week now and I've got the runaround from the 611 number the fraud department etc. and the only person that has kept their word and try to help me fix anything is Dexter in the Tarboro store and he had nothing to do with the situation so my apologies to you Dexter for putting the wrong store down and thank you Dexter for reaching out and keeping your word and explaining so much more to me. My apologies for making a mistake about the store.”
“I had no service for the entire day after a phone number portability issue made in another store in Everett and spent hours calling Metro by T-Mobile with no solution.
Frustrated, I went to this store, and Samantha was an absolute LIFESAVER! She fixed my problem and restored my service in less than five minutes. Best employee ever—thank you, Samantha!”
10AM - 8PM
73 Winthrop Ave, Lawrence
Electronics
“I had an Extreme Magnificent encounter with the Manager Vivian, Very Satisfactory an from Florida & both times I entered the Store she is extremely attentive to her customers. I am a satisfied customer 1,000%. Thank you & keep up the great
work”
Open 24 hours
123 Main St, Salem
Electronics
“Great customer service, and they informed me of deals that you may have missed. They also inform me of the coffee prices and sales that may save me money. The store is clean and the employees are very pleasant.”
“Thanks to Camilla for being super helpful!! I had a couple questions about my plan and Camilla was very understanding and helped me all the way through! I will be recommending anyone i know who has any questions to come and see Camilla!!”
“Kevin & Mohamed really nice and helpful. There was another guy to the far left register who couldn't even find my uncle in the system. However, Kevin was able to find me right away and then Mohamed provided me with assistance to unlock my uncles phone. This was all on the afternoon of Jan 19th, likely around 3:30 or so”
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“Just when you think customer service is nonexistent and a thing of the past, I made a visit to the local Verizon store in Andover mass, I was met at the door by the manager, holding it open for me, asking me how we could help displaying a smile and professionalism.
A very refreshing experience!”