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“Jose and Raoul were very efficient and nice. They did an excellent job delivering and assembling my table. Thank you so much for putting a good spin on an otherwise horrible experience with RXO Shipping 👎👎If you can avoid using RXO at any cost, I would advise it!!”
“Came here twice to ship important international packages, and Tom was incredibly helpful and kind both times. Both packages arrived on time with no issues. This is the only store I’d trust with shipping important items internationally.”
“Tim and the UPS team were excellent.
They went out of their way to make sure my package was delivered on time.
Tim was helpful, professional, and really cared about getting it done right.
I truly appreciate the extra effort and great customer service.
Highly recommend this UPS location!”
“I have used this UPS store for conference printing needs including event signage, table cloths, pop-up banners, brochures, and other items. Everything is ready on time (or even before deadline!) and the owner and staff go above and beyond to meet your printing needs. This store has quickly become my go-to local shop for printing.”
“Laurie at the Heights UPS is terrific and she has a fantastic team! They're all great and a special shout-out to Lanna who helped me send a quick test fax to my balky fax machine on Sunday and she refused to take any money. This UPS store is a treasured local resource and we are lucky & grateful to have them in the Heights neighborhood! Thanks again, Lanna!”
“My experience was very pleasant! I had great customer service today from James G. He was so patient, kind, professional and helpful. I will definitely return to this location again!”
“Highly recommend! Becky and the staff went the extra mile to assist me with putting a package together - beyond what she had to do and I had to note how much I appreciated her kindness and time!”
“The Staples Studio is comfortable, convenient, clean, and well laid-out with offices, quiet spaces and collaborative spaces. The amenities are excellent. The manager, Shan Achhiwala, really cares and it shows; he does a great job making sure everyone feels welcome and has everything they need. He has gone way above and beyond on multiple occasions to accommodate special requests. Overall a great place to work!”
“Kim is super helpful and has helped us print a bunch of flyers, table cloths, storefront stickers for our small business. Highly recommend working with them for all custom printing needs. So easy to communicate, brainstorm, and we're happy with all the results. We'll be coming back for a while.”
“I have a home organization business and most of the time I go to staples to buy organizers containers .
I really feel so lucky cus they always have my favorite products on sale’.
Also they help me to carry the products into my car!!!!!thank you staples you rock.”
“Exceptional notary and printing services. Kevin and Ryan were both extremely friendly and walked me through the whole process with ease. I’ll definitely be back for any future needs.”
“Could not agree more with most reviews. Lee and Tom are a ray of sunshine. Ever helpful, pleasant and positive. Genuine assets to UPS and the smooth running of that location. Bravo!”
“We had a wonderful experience with Darlene. She was super helpful. Made my Amazon return super easy. Then helped with another purchase I was looking for. Deffinetly will be back.”
“Customer service at the UPS store on VFW Parkway in West Roxbury, Mass is amazing! Very personal service and care into everything they do. Makes sure you’re not over spending for something you don’t need. Andre is the best!”
“I was looking for a very specific type of notebook that I could use to make a journal and with the help of staples and their helper I was able to find it. I am currently working on my dream project. He went above and beyond to find what I was looking for. Thanks, keep up the great work.”
“Matt in printing showed talent and customer service at waltham store
Send him over to cambridge store to train print staff to have two success stores yeah”
“Mike is extremely kind, knowledgeable, and helpful. I showed up with incorrect labels and packaging and he was able to help me reprint and attach new labels. He was extremely nice and understanding. Highly recommend this location for all of your shipping needs.”
“This a particularly wonderful UPS store. I was helped today by the store manager, Vitta. She professionally greeted everyone with a warm hello. She helped me and another customer navigate some tricky Amazon return issues that helped us both save time on a hectic Monday Evening which could be a valid excuse for grouchiness! Thank you for taking the time to be patient and friendly.”
“Hello, my name is Juan Carlos. I've been sending packages with this company since 2022. Everything that I have sent never got stolen. Everything always arrives on time and in good conditions as I send it. So, on this part, they are good and secure. But lastly, they've been doing something that I don't like it and I know that they do it in purpose so I be calling them and be behind them like begging them to send the receipt. That's very unprofesional and it doesn't look good on their part. This it happened a couple of times. And they tell me that they gonna send me the receipt and never send it on their own. They just send it after I call them a lot. But they do it in purpose. I don't recommend anymore this company.”
10AM - 6PM
287 Providence Highway, Dedham
Shipping Centers
“We wish we could give higher scores; as always, Chris goes above and beyond in customer service and knowledge, and we highly recommend FedEx Office Print for your printing and delivery services.”
“Friendly and apologetic in store after a little mishap (even if I wasn’t in the friendliest mood!), and even willing to deliver a package off their own back to me. I recommend this place for good service.”
“This is the BEST UPS store. Everyone that works there is so so kind and helpful. A few weeks ago I went in with a package that was too big to fit in any existing boxes and the woman behind the desk helped me create a box that fit my package. I also use them frequently for printing things. I've used them baby/bridal shower items and signage for my wedding as well as work events and always had a great experience.”
“Top-Notch client service (understanding the client, finding solutions, going above and beyond) and quality of the products/printing service. I do highly recommend it to my friends and, most importantly, to my business owner colleagues.”
“I am so grateful that this is my local UPS store, because everyone that works there is wonderful. Not only are they fast and good at what they do, but they are always friendly, warm and helpful, even though it's almost always extremely busy, and in a pretty small space, too. I hope the people that work at this location know that they are appreciated and add a little bit of brightness in this world! If you have any UPS needs that require a patient and helpful employee, this would be the one to go to.”
“I recently used Hanjin Express Inc for a shipment across the US, and I couldn't be happier with the experience. The staff was incredibly friendly and professional, making the entire process smooth and stress-free.
They went above and beyond to ensure my package arrived exactly on the day I requested. The items were also packed super nicely and securely in their boxes. Their attention to detail and customer care is top-notch.
I highly recommend Hanjin Express to anyone needing reliable shipping services across the states! Thank you for the wonderful experience.”
“Hidden gem of a post office. I almost don’t want to draw attention to it! Friendly, efficient service by people who know what they’re doing. Sharon is the best.”
“Stephen is great!!! I was confused about the process, but he was very patient and quickly solved the problem. His advice was also very practical and considerate, and he made me happy that I chose to send letters here!”
“I would like to express my sincere gratitude to Fulecia for her outstanding customer service.
When I approached her for assistance, she immediately stepped in to help and gladly guided me through the entire process. She answered all of my questions, made everything as simple as possible, and turned the entire experience into a completely stress-free one.
Fulecia was friendly, highly professional, attentive, and genuinely willing to help. Her positive attitude and exceptional level of customer service significantly improved my experience and made the process much easier for me.
Employees like Fulecia are a true asset to the company. FedEx is fortunate to have team members who care so much about their customers.
Thank you, Fulecia, for your kindness, professionalism, and outstanding service!”
“Has printers to use, great staff, and an office you can work from. They also have a great selection of pens . There's often a cyber truck parked out front. Has bathrooms, is accessible, ample parking.”
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“The postal worker was very kind and helpful... No one was in line and I was taken right away. Needed something next day aired. And she put all the information into the postal computer. I give them
5 STARS. SOOO EASY!”