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“We were very please with our new processing rates. Most importantly we were happy that all our point of sale systems were upgraded throughout our 18 restaurants/cafes at a incredibly low cost. ❤️”
8:30AM - 4PM
131 Clarendon St, Boston
Banks
“I opened a business account with brookline a few years and can’t say enough good things, particularly the Clarendon branch. It’s so refreshing to be able to walk into a location where they actually know you and your business. I’ve been so impressed my wife and I set up a personal account as well.Is there service perfect? No. But they actually seem to care and that’s 5 stars to me.”
7:30AM - 3:30PM
10 Causeway St #436, Boston
Banks
“Nice and clean coffee café. I needed an iced coffee because the hotel I was staying at didn't have any. Staff was pleasant, and I received a 50% discount because I'm a Capitol One member.”
“I received excellent service from Alberto when I opened my account and learned how to use the features in the bank's app. He still helps me today when I have any questions. I highly recommend him.”
“Okay, I’m a young millennial and opened my account online. It was easy and seamless. I got my card everything was fine until I had to get a replacement card. You can’t get a replacement card at the branch OR a virtual card, you have to wait till it comes in the mail and I really hope they change this to become more efficient because waiting 5-7 business days for a card is inefficient in modern times. Other than that, the mobile app is great and easy to use. TIP: Link your bank with another bank to transfer money between them if you’re waiting on your card. On the phone customer service is amazing. No comments on the bank tellers.”
10AM - 3PM
100 Franklin St, Boston
Banks
“I've been extremely satisfied with the level of service received from this bank. I am proud and happy that there is a black bank in my community. They cater to the unique services and needs of the demographics that larger banks don't focus on. I find their fees and rates to be very competitive. I love the vision of the leader and their accessibility to the community.”
“This place is amazing if you need a quiet cafe to work in or to take a coffee break. The staff are very knowledgeable to help grow your account and maximize on benefits all while enjoying a snack.
Vegetarian options: Most breakfast options are daily free plus the coffee
Kid-friendliness: Your kids can enjoy delicious hot chocolate with desserts
Wheelchair accessibility: Ramp access into cafe”
“I can't thank Pree enough for her outstanding support in opening my new account and helping me secure a credit card. From the very beginning, she went above and beyond not only guiding me through the process but also checking in regularly to ensure everything was smooth and stress-free.
As someone new to the country and unfamiliar with the banking system, I was initially overwhelmed, but Pree was truly a beacon of hope. Her patience, professionalism, and proactive approach made everything effortless. What impressed me the most was that I never had to deal with long wait times or unnecessary hurdles she handled everything efficiently and with a smile.
If you’re looking for someone who genuinely cares and provides top-notch service, Pree is the person to go to! Highly recommend!”
9AM - 5PM
48 Salem St, Boston
Banks
“Had an amazing experience with Amy, who was extremely skilled to handle my issues. She was amazing and made me feel extremely valued. I will highly recommend this branch to anyone in need of reliable and trustworthy banking services. Employees can easily make or break company’s reputation and Amy is one of those whose service was absolutely exemplary.”
“Great customer service . I had a check stolen from post office box. It was a nightmare, but the staff helped me with everything. Closing opening accounts . Great BOA branch”
“Definitely the best Chase branch I've ever been to! I go out of my way to go to this location just for the excellent customer service. Everyone is genuinely kind and they make errands at the bank pleasant and enjoyable.”
“Great Experience!
Came 30 minutes early to my appointment, and was take in in just 10 minutes. Staff was great, especially Stephanie R. the senior banker. Opened up a new checking account swiftly, and got access to my debit card. Highly recommend!”
“I had an amazing appointment with Fatima. I didn’t have to wait at all and her service was amazing. She was incredibly helpful and answered all my questions. I heavily recommend coming to this branch.”
8:30AM - 5PM
93 Franklin St, Boston
Banks
“I needed some financial advise and the branch manager, Nick Moore took valuable time out of his day to answer my questions and was beyond kind helping me through everything. Strongly recommend Rockland and if you have questions ask for Nick Moore. Super helpful, many thanks to Nick.”
“Always outstanding customer service! Everyone is reliable, efficient, kind and community focused! Added bonus- City Hall interior space is beautiful and showcases community arts!”
8:30AM - 5PM
100 Swift St, Boston
Banks
“They're wonderful, everything about them is great, but they need to update their website, app, and associated technology. I love their manager Lila in particular she is wonderful!! :-)”
“I came in to cash a check. I didn't even know that my card had been frozen until one of the tellers mentioned it. The manager i believe who goes by lav took care of my card while the teller cashed my check for me! The customer service was amazing!”
“The service was so good. I went for a loan and I wasn't approved but the manager helped me with other options to solve my problem. I truly appreciate her help. A great place to bank.”
“I used the ATM tonight. It was easy and no issues for me to take care of my banking business. I was grateful this ATM is easy to use because the one two blocks away would only show me my balance.”
9AM - 5PM
24 Winter Pl, Boston
Banks
“This was a surprisingly good experience compared to other branches. Brian and Rochelle were very patient and friendly. They listened to what I needed and took care of everything in a timely manner. The app is generally pretty good, but every now and then you need to do some deposits in person.”
8:30AM - 5PM
1333 Boylston St, Boston
Banks
“Went in a few days ago to go over my account. Devin was extremely helpful, friendly, courteous, and efficient. He is definitely a strong asset to your company, representing the great values that has kept me with TD Bank for over a decade. Continue to invest in good workers like Devin”
“Nice new location and great looking new branch, staff super friendly an helpful, right on way to MGH an redline stop. Across from MGH medical history museum an beside Harvard garden's. Used to be the hot pot restraunt.”
“I decided to give Bank of America a second chance after the disaster I had yesterday with the Bank of America branch at 1237 Commonwealth Ave. Everyone was friendly beginning with the security guard. I asked about opening a checking account and someone was available right away. She explained everything in perfect detail and I now am a customer at Bank of America! I wish I had visited this location first.”
9AM - 4PM
1413 Tremont St, Boston
Banks
“The best customer service ever! The branch manager is wonderful she greets every one that walks in with a friendly hello and a smile ? I love Eastern Bank Roxbury Crossing Branch!”
“***************************** was great at giving me the information I need to feel safe he broke it down to me because I called about a letter and I was going to cancel everything but He broke it down to me in details about what is going to happen and what is needed . I do feel like he will be helping me with everything i need on this journey for my credit repair .”
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“I worked with Mike McCarthy on my mortgage, and he was excellent throughout the entire process. He was very responsive and made sure I understood each step along the way. I would highly recommend Mike to anyone looking for assistance with their mortgage.”