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“These guys know how to pack a box! Every time I go here, Geo provides amazing customer service. It truly brightens my day. I highly recommend The UPS Store for all your shipping and printing needs.”
“As a regular customer, I strongly believe in your way of working and responsibility towards customers. I wish everyone good health to better serve the community.”
“Review for DHL
I recently sent a package to India and my experience was excellent. Mr. Shrey was extremely helpful and easy to talk to. He took the time to explain everything clearly, making the entire process smooth and hassle-free.
I am very satisfied with the service and would highly recommend DHL”
“I purchased a large painting from Bonham's through LiveAuctioneers.com. I've purchased larger works from a couple of other auction houses, only to face an utter fiasco getting it crated, and shipped safely at a reasonable price. This place was superb from start to finish: excellent communication throughout, fair pricing, plus friendly and timely service. Bravo!!! Would give them ten stars if that was allowed.”
“I love making my shipments through Iván shipments even though I am not from Bani. Very serious and responsive.
For me the best service.
Thank you for being there and my mother is happy with the boys in the Republic.
The coffee lady.”
“Professional and caring staff. Kevin went above and beyond in customer service. He’s my go-to guy when I need something mailed when I’m in Boston. Thank you!”
“We have the very Best,Top Shelf Delivery person named ERIC,he is very professional, kind and goes above the call of duty to carefully deliver packages to customers here on Fenwood Road. This man deserves recognition as a top Employee,We hope the company appreciates him as much as we do! Thank you Eric for your excellent service!”
“I had the pleasure of watching the UPS Staff Member, James, in action this afternoon as he juggled the needs of multiple customers at once. James is a model of professionalism, demonstrates impeccable customer service, is extremely efficient and beyond courteous. He was able to attend to three or four customers at the same time with ease. For my own package drop off, he explained that with my return I could only use one label although the company sent me two bags to use. James quickly solved my issue my reusing a box that another customer did not use and had left behind. He came up with this solution in an instant! It was a delight to watch James in action and a number of customers were commenting on their pleasant interactions with James. Thanks again, James!”
“Very helpful and a great guy running the store. The printer was glitching and took sometime to print 1 page. I was offered the print out of a document for no charge.”
8:30AM - 6:30PM
675 VFW Pkwy, Chestnut Hill
Shipping Centers
“This was Absolute the best experience I've had at a UPS store ever! Jarrod Went above and beyond with what I thought was a complicated shipping issue with customer service excellence! Highly recommend this location.”
“Daniel in the Print & Marketing department at the Staples at One Washington Mall went above and beyond to make sure my print project was perfect! Thank you Daniel”
“Super friendly service. They go above and beyond to help you out and make the experience easy for you. Also very friendly and kind. This is a great fedex location to use”
8AM - 6:30PM
2 Neptune Rd, East Boston
Shipping Centers
“These folks helped me after an awful start to my day! They helped me box my item for an amazon return and helped me when stuck at printing. Please recognize their hard work and care to help their customers. I live farther away so I won't be back any time soon. Im really grateful for the crew. 10 stars!”
“I needed a bunch urgent printing and binding done over the weekend for a Monday morning meeting and Francisco did a fantastic job! Great communication and super efficient. Hard to find a print shop you can trust that gets it right on the first go!”
“Stephen is great!!! I was confused about the process, but he was very patient and quickly solved the problem. His advice was also very practical and considerate, and he made me happy that I chose to send letters here!”
“I had a rush order and was completely stressed, but Cesar at the Staples in Summerville was amazing. He stayed calm, was incredibly patient, and went above and beyond to help me print 200 name tags efficiently and affordably. He suggested smarter printing options, made test prints, and even helped me resize them, saving me time, money, and stress. I’m so grateful for his help and will definitely return. Thank you, Cesar!”
“This little post office is the absolute best. Sharon and Lawyer are knowledgeable, pleasant, helpful and incredible professionals. Readville is so lucky to have this resource.”
“A difficult location to get to, but extremely appreciate the help I received from Anastasia today! She was super friendly, kind and efficient! She called me when my package was delivered and gave me instructions on how to get to the facility so that I could assist my Uber. Once I was there she helped me with my package and return and made it a quick and easy trip. Huge shoutout to her she rocks!”
“Staff is friendly, welcoming, efficient, knowledgeable, polite and professional- best UPS store in the nation! Location is ideal with street parking, bike racks etc”
“I had a really great experience here to get my passport processed. Shout out to Barry as he was very knowledgeable and patient. He explained everything with details and took really great pictures for my passport. Go here if you need assistance with your passport.”
“Blair was so helpful with the passport application for our daughter. We tried to do it at south Boston post office where it was an awful experience, Blair was lovely and helpful and we got it all done in a few minutes.”
“Went here instead after listening to Staples down the street give me attitude. Anthony just got to work and finished in less time than I had to sit there at the other place. A+ service and quality.”
“I had a missing package that I needed help locating, and Joe took the time to walk me through what might’ve happened with it and offer a solution. I really appreciate his customer service.”
“Friendly and helpful service. Shipped out a package for me, and laminated two small posters for cheap. Was very thorough, walked me through the lamination process with examples to make sure I was satisfied.”
“I visited this UPS store on a Friday afternoon to complete some online returns. The associate who assisted me was so friendly and warmhearted, along with fast and efficient. I really appreciated what a positive experience I had — the employee really stood out among the best I’ve met at a UPS store!”
8AM - 5:30PM
136 Charles St, Boston
Shipping Centers
“I needed to send some books media rate, but I haven’t sent packages through USPS in a while and was unfamiliar and unsure about the process. The woman behind the counter was incredibly patient and helped me out in correctly addressing my package and finding a way to print my pre-paid label (FYI, no printer here but if you have a QR code from Click-N-Ship they can scan it and print the label themselves). They were also managing the line efficiently on a Friday afternoon close to closing and kept everything moving. All the packages I sent arrived in one piece. This is hands down the best experience I have ever had at any USPS location.
Editing to add: I came again to mail another package, and the same fantastic person helped me find the most affordable shipping option and was patient while I figured out my shipping address. I had tried to mail this same thing at FedEx the day before but couldn’t because I didn’t have my ID on me— so glad, because this was $5 cheaper for a faster and more convenient experience. I love this post office.”
“The staffs are always helpful and friendly. And they remember you. It feels like a tight neighborhood post office vibe which some times can be hard to find elsewhere. Parking can be tricky though.”
“So I went here before Christmas when holiday shipping was very hectic, et al. I got a package and did not realize it was a gift from a family member at first/thought it was credit card fraud actually, and to make a long story short--I started a return on the gift--the gift was returned to the online site via Happy Returns and I was directed to the Fedex office at 10 Post Office square. Now there are a few Fedex offices around Post Office Square in the Financial District and I overshot (my fault) and had to walk back This Fedex office is on the end of the park near the Langham hotel -- nearer to the Quincy Market side of the District. Inside they were short staffed but they were trying, the young lady who helped me was friendly and efficient and she also paused to help someone else who needed help with a self service question--copier/loading the paper/where he could find it, et al. It all went smoothly, I was a bit worried b/c no receipt but the family member emailed me to tell me the return went through/all was well. This was my limited experience here but it was a positive one.”
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“The delivery team was great. They provided excellent service and went through the invoice to verify all the products were included in the delivery. They pointed out where the box was torn to confirm the product wasn’t damaged. They also arrived earlier then expected, and a text was sent timely informing of their arrival.”