Cell Phone Stores near Charlestown, MA

30 locations found near Charlestown

“I had the most wonderful experience at this location. I was working with King, who was so extremely helpful and personable. At various times throughout my new phone purchase, the store got super busy and King handled what could have been very an overwhelming situation, seamlessly. I have been to other Verizon locations in other areas/states and I can genuinely say that this was the most pleasant experience that I have ever had getting/setting up a new phone. King really seems to be a genuinely wonderful person and is exactly who should be in a customer facing role like this. 10/10 would recommend this location and I will absolutely be returning for any future phone service needs.”

4.7 Superb121 Reviews

“CPR cell phone repair was GREAT!!!
I should remember his name but unfortunately I forgot. He went above and beyond my expectations and saved me some $$$!!! Great place, quality work, and awesome people working there. And, I saw Zendaya in Back Bay. ?”

4.8 Superb409 Reviews

“I have been in this company for many years, I recently changed my phone and many things have improved, the Boostmobile is fine
very good prices, thank you.”

4.8 Superb105 Reviews

“I have to say my experience going to this verizon store was one of the best I ever had! Elisa made everything so easy and straightforward to switch over all my accounts to verizon. She went above and beyond to help me out! Truly awesome customer service from Elisa”

4.7 Superb252 Reviews

“Yamin was amazing and answered all my questions, ALL my questions, with patience and a friendliness! Fantastic customer service from Yamin, and I highly recommend CPR Cell Phone Repair on Washington St in Boston for any of your cell needs! Thank you so much, Yamin!”

4.7 Superb269 Reviews

“Well informed and friendly service. Answered all questions and provided us with the necessary help so we were all set when leaving. Couldn’t have been easier or better. Highly recommend!”

4.8 Superb139 Reviews

“We Took iPad 8 in store few days ago and it was done in 1 hrs same day repair what an fast repair service also they were busy in repairs. I have been recommended”

4.9 Superb73 Reviews

“Very good customer service, especially with Mr. Franklin, he is the best representative of East Boston. I recommend them to everyone and friends. I am 100% happy with my new Samsung phone.”

4.9 Superb85 Reviews

“Dieye and Susil were really lovely. Needed my phone screen ASAP and they came through, and also gave me a discount.
I hope I wouldn’t need to fix my phone anytime soon but if I do, I’d definitely come back!
Thank you so much!”

4.9 Superb63 Reviews

“I made several visits here as I was pondering getting a new phone. The two reps who helped me were Rebel and Jake. Both were smart, calm and at the ready to help. They answered my (many!) questions patiently and offered relevant additional info. Though I had to hold off buying a phone, they remained engaged and kind. Very positive experience.”

4.7 Superb127 Reviews

“I would like to thank the salesman Lucas for the service, I recommend this store and the salesman, such politeness that I was impressed. I will definitely come back because of this salesman. Congratulations to the owner for hiring me.”

4.8 Superb57 Reviews

“I walked in already annoyed after dealing with the Verizon customer service phone line and chat, but the manager and employees at this store were fabulous. They sorted everything out and made sure we got the same deal advertised online. They deserve the good reviews!”

4.7 Superb110 Reviews

“We had a great experience at this store today: My husband had to switch from his phone provider to Verizon where I’m already a customer. Zach helped us along the way by being super knowledgeable, experienced, helpful and personable. Now this is our store to go to!”

4.8 Superb66 Reviews

“I was desperate, lost my phone and leaving today for 7 weeks out of the country. Norman was awesome. Got me a new phone, helped me set it up. I was frantic, everything related to the trip tied to my phone. He was able to restore everything and set my mind at ease. Seriously, If I could give Norman 10 stars I would!”

4.8 Superb132 Reviews

“Fadi B. was incredibly helpful, kind, patient, extremely knowledgeable, personable, professional, and welcoming to me as someone overwhelmed by tech choices. He has a great demeanor and is a great salesman and manager who has a genuine approach to getting the best product and services for each individual. He navigated multiple customers with care, concern, respect, and clear communication while his calm and know how helped customers who felt overwhelmed by choice or tech stuff feeling helped and considered and listened to. One of the best customer service experiences I’ve had! Will do return business here! Thank you so much!”

4.7 Superb159 Reviews

“Jasmine provided great information and advice to us in buying an upgraded phone and in upgrading our AT&T plan. She was fabulous – patient and extremely informative. I would give her a rating of 10 stars if I could. Would highly recommend other folks to go to The Cambridgeside AT&T store to get their Phones and phone plans.”

4.6 Superb186 Reviews

“I went in today on a whim just to see what the process would be like to trade in my iPhone for a newer model and ended up walking out with the newest iPhone and a cheaper phone bill. Ana was so helpful from explaining the trade in promotion to helping set up my new phone to getting me discounts I didn’t even realize were available for me!”

4.6 Superb142 Reviews

“It was very nice experience in this store. Luis was very professional and patient with all my questions. I came to switch from physical SIM card to eSIM card to another phone. The process was very fast. Great place to get phone service in this store. Highly recommend!”

5 Superb51 Reviews

“Highly recommend this store. Nakefa helped me upgrade my iphone. He was incredibly efficient, attentive, helpful in answering all my questions and got me in and out within 15 minutes. I felt extremely comfortable with the service and felt no pressure. I left with exactly what I wanted and will come to this store and ask for Nakefa for all future ATT related needs.”

4.9 Superb72 Reviews

“I love visiting this place, I really always find what I need, the best service, thank you for your help, guys Lucio Jenny, very helpful, always looking for the best offers for me”

4.6 Superb82 Reviews

“Superior prices! Superior customer service! Thank you, Sarah. Like a wise guide on a spiritual sojourn, you have demystified the inner secrets of the cellular world for even the most benighted of the cellular supplicants, saving me endless hours of agony. I salute you!!!”

4.7 Superb142 Reviews

“Excellent customer service from the staff in revere store , I recommend this store in revere , thanks Walter and Cristal , they give me a many options for new service . Thanks”

4.5 Superb72 Reviews

“I had an absolutely wonderful time at this store! I came in asking for a phone mount for the car and was shown all of the available models, what they looked like, how they went together, all while being treated very nicely and politely. I'll definitely go here the next time I need anything for my phone. Support small businesses!”

4.9 Superb42 Reviews

“Joshua T saved my life yesterday in his last 10 minutes of closing. My iPhone 13 Pro Max stopped working at the beach all the way in Swampscott. And I only knew one AT&T store off the top of my head without a map, so I rushed as fast as I could through bus and train about 15 miles away. I ran to the store in flip flops so my toe was stubbed, and Josh came through with an emergency kit from the back, and provided me with a new iPhone 15 Pro Max. Huge thank you to him and his immaculate patience! He knows what he’s doing and how to satisfy a customer’s needs, especially in expense. Thanks again Josh!”

4.5 Superb93 Reviews

“A five-star customer service. I called in on June 18, 2024 to discontinue my landline service because nowadays I do not use the line so frequently. The process was complete in less than five minutes. A refund was issued in the same day. It is much better than dealing with ******* where a refund was released at least a month later. Note that if you have service for more than a year, you cannot return the equipments for refund. I would do business with CP again.”

4.5 Superb91 Reviews

“I live in Brockton, I rather travel that far to see them. They are courteous, patient and professional. It’s worth traveling to see them. I will certainly recommend my friends and family to go to their store. That AT& T Store should be a model on how to serve clients”

4.3 Superb185 Reviews

“I brought a bunch of cell phones that have been laying around the house with cracks and other issues. Despite the store being incredibly busy, the person repairing the phones was patient, knowledgeable, and skillful. He made the experience phenomenal! I was so encouraged to see this right here in my neighborhood! AND the price was so reasonable! I will be bringing my other electronics here as well!”

4.6 Superb39 Reviews

“I had an amazing experience at this phone repair shop! My phone screen suddenly stopped working, and I rushed to the store just 5 minutes before closing on a Saturday night. Despite the late hour, the technician kindly let me in, finished up his other work, and then took the time to review my phone. Fortunately, it turned out to be a minor issue with the screen connection, and he fixed it in no time. Even though it was well past closing, he didn’t charge me anything. This place is 100% trustworthy, with exceptional service and a truly friendly atmosphere. Highly recommend! Thank you!!”

4.3 Superb180 Reviews

“Mobile accessories and repair.. brought the new battery and the replacement took less than 10 minutes, very professional services and professional technician, very clean place and very friendly staff..”

5 Superb14 Reviews

“I was very well assisted by Nathalie, who resolved my phone line issue with great attention, kindness, and patience. I’m grateful for the excellent service. I truly appreciate it!”

4.6 Superb30 Reviews