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“Jose and Raoul were very efficient and nice. They did an excellent job delivering and assembling my table. Thank you so much for putting a good spin on an otherwise horrible experience with RXO Shipping 👎👎If you can avoid using RXO at any cost, I would advise it!!”
“James is always friendly and extremely helpful. He works quickly, but I don't feel rushed. I've been coming here 2x a week for 5 years now, and I don't think I've ever seen him in a bad mood.”
8:30AM - 6:30PM
1337 Massachusetts Ave, Arlington
Shipping Centers
“Laurie at the Heights UPS is terrific and she has a fantastic team! They're all great and a special shout-out to Lanna who helped me send a quick test fax to my balky fax machine on Sunday and she refused to take any money. This UPS store is a treasured local resource and we are lucky & grateful to have them in the Heights neighborhood! Thanks again, Lanna!”
8:30AM - 6:30PM
831 Beacon St, Newton Centre
Shipping Centers
“I consistently receive outstanding service at the UPS Store in Newton Center. The staff is always professional, efficient, and genuinely helpful. Whether I’m shipping packages, sending certified mail, or handling more complicated requests, they take the time to make sure everything is done correctly and smoothly.”
“Great service at the DHL Mass Ave location! The staff was friendly, professional, and efficient. They made the shipping process quick and easy. Highly recommend this location!”
“My experience with the DHL associate is excellent! He is very professional and very helpful! I will definitely recommend to my friends and family members to use them again!”
“Mom and I went to ship some goods to Vietnam. The folks here were very helpful (they also speak Vietnamese). $3.75 per pound for provinces. Will use their service again!”
“Highly recommend! Becky and the staff went the extra mile to assist me with putting a package together - beyond what she had to do and I had to note how much I appreciated her kindness and time!”
“My son used this location for some passport photos and shipping and they were incredibly helpful.
I called them a few days later to check on some details for shipping and they provided excellent service and were gracious enough to look up and confirm the shipping information for me.
I worked with JASON--he was great!”
“The most friendly and bright UPS employees I’ve ever met. They helped me for like half an hour while I printed and laminated a bunch of documents, and were exceedingly patient the whole time. Ron is a GOAT!”
9:30AM - 5PM
376 Chelsea St, Boston
Shipping Centers
“I am very grateful to the employees of Super Cargo: Karen, Jhon and Natalie! I sent a cargo by sea to Colombia, they were very professional and responsible. They picked up the cargo, sent me a guide so I could track it and then called me to let me know that the cargo had already arrived in Colombia and asked me if the boxes had arrived safely!Thanks again.? I encourage you to keep it up: friendly, efficient and professional!?I highly recommend them!??”
8:30AM - 7PM
258 Harvard St, Brookline
Shipping Centers
“I love the UPS Store in Coolidge Corner, Brookline. It’s one of those places that truly makes the neighborhood special. The service is always excellent, and the staff are consistently kind and helpful.”
“Easily the friendliest and most helpful store for shipping that I’ve been to amongst all vendors. Thanks for being a great part of our back bay Boston community.”
8:30AM - 7PM
1363 Boylston St, Boston
Shipping Centers
“Exceptional notary and printing services. Kevin and Ryan were both extremely friendly and walked me through the whole process with ease. I’ll definitely be back for any future needs.”
“The Staples Studio is comfortable, convenient, clean, and well laid-out with offices, quiet spaces and collaborative spaces. The amenities are excellent. The manager, Shan Achhiwala, really cares and it shows; he does a great job making sure everyone feels welcome and has everything they need. He has gone way above and beyond on multiple occasions to accommodate special requests. Overall a great place to work!”
9:30AM - 5PM
151 Tremont St, Boston
Shipping Centers
“I purchased a large painting from Bonham's through LiveAuctioneers.com. I've purchased larger works from a couple of other auction houses, only to face an utter fiasco getting it crated, and shipped safely at a reasonable price. This place was superb from start to finish: excellent communication throughout, fair pricing, plus friendly and timely service. Bravo!!! Would give them ten stars if that was allowed.”
8:30AM - 6:30PM
675 VFW Pkwy, Chestnut Hill
Shipping Centers
“Customer service at the UPS store on VFW Parkway in West Roxbury, Mass is amazing! Very personal service and care into everything they do. Makes sure you’re not over spending for something you don’t need. Andre is the best!”
“I'm incredibly pleased with the service I receive at this Quincy location every time I'm there. I have a mailbox at this store and the staff always reaches out to me when it's full or I have packages to pick up. They also help me with all my Amazon returns. The customer service is exceptional. Specifically, Abby was very knowledgeable and she helped us figure out how to best set up my mailbox. Abby demonstrated leadership and kindness by helping with heavy packages in my car and making sure all documentation for my mailbox was complete. Thank you to the entire staff of the store for always making my life a little easier.
I've been meaning to leave a review for this store for quite some time. Better late than never!”
8:30AM - 6:30PM
15 Lincoln St, Wakefield
Shipping Centers
“I asked these folks to pick up an auction item from a nearby location and express ship it in time for Valentine's Day for my wife. The whole transaction went smoothly and the item arrived nicely packed and on time. Super happy with the service!”
“Nimi you are a star! Can only recommend this shop for your shipping needs.
Had to shop important documents with FedEx and the employee named Nimi helped me and handled it extremely professionally, made sure everything was correct and went above and beyond to make sure it was all filled out perfect.
Was efficient and quick but took the time needed to make sure everything is the right way.
Will come back for sure.
Thanks for great service.”
“When a return policy required I pay for shipping, Nick G and Amari A was willing to cut down the box it was originally shipped in to help me limit costs. Top class service right there.”
“Hello, my name is Juan Carlos. I've been sending packages with this company since 2022. Everything that I have sent never got stolen. Everything always arrives on time and in good conditions as I send it. So, on this part, they are good and secure. But lastly, they've been doing something that I don't like it and I know that they do it in purpose so I be calling them and be behind them like begging them to send the receipt. That's very unprofesional and it doesn't look good on their part. This it happened a couple of times. And they tell me that they gonna send me the receipt and never send it on their own. They just send it after I call them a lot. But they do it in purpose. I don't recommend anymore this company.”
“This is consistently the best FedEx store I visit m. Scott the manager here really saved my bacon with a last minute, high-quality poster print. Very professional and kind service.”
“I was having a bad day and needed help with getting a doctors note sent to me. I walked into store 51 Staples 444 Broadway Saugus because they are the cleanest, friendliest and caring Staples. Brianna at the printing center literally saved me. What an amazing person. She understood what i needed. She was compassionate and patient. Thank you Brianna. I hope you are the example at your store. Customer service is one of the toughest jobs and especially in todays world. The one thing AI cant do is read emotions and be compassionate.”
“This is the BEST UPS store. Everyone that works there is so so kind and helpful. A few weeks ago I went in with a package that was too big to fit in any existing boxes and the woman behind the desk helped me create a box that fit my package. I also use them frequently for printing things. I've used them baby/bridal shower items and signage for my wedding as well as work events and always had a great experience.”
8:30AM - 6:30PM
955 Massachusetts Ave, Cambridge
Shipping Centers
“I am so grateful that this is my local UPS store, because everyone that works there is wonderful. Not only are they fast and good at what they do, but they are always friendly, warm and helpful, even though it's almost always extremely busy, and in a pretty small space, too. I hope the people that work at this location know that they are appreciated and add a little bit of brightness in this world! If you have any UPS needs that require a patient and helpful employee, this would be the one to go to.”
“I had such a positive experience at this UPS location today. The two guys working were so kind and helpful, it brightened my day! They went the extra mile to help me figure out everything I needed.”
“It was last minute I appeared to Staples...
It was exactly 9:00.
They haven't closed yet but I was looking forward to picking up only one thing.
Jordan the associate was very helpful with any concerns I had with times of the stores opening and closing.
I was able to navigate the store and get what I needed.
I thank Staples for making to easy for me.
- I shop there once every 6 months.
Thank you Micheal (General Manager for ensuring the safety of the store and having an extra employee for the safety of the store.
Jordan has a great sense of humor.
Take care!!!
I will definelty come back again!!”
“Friendly and apologetic in store after a little mishap (even if I wasn’t in the friendliest mood!), and even willing to deliver a package off their own back to me. I recommend this place for good service.”
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“I am baffled by these other reviews. This is a place that provides a public service at an extremely busy location. I have been coming here for the better part of 5 years and have always been able to conclude my business successfully. It does get busy and occasionally it takes extra long for example when people try to ship things that arent labeled or sealed when they go to the counter. This is a post office to mail packages not a packaging store that is responsible for providing shipping supplies or sealing them up. Although, they do try to be helpful whenever they can and I have seen them try even when it is extremely busy, but sometimes it isnt possible like when there is a line of people and its close to closing. They are sufficiently pleasant and helpful and perform their jobs well in the many years (and many holiday shipping seasons) I have come here for service. They are not greeting me like a Macy's Santa, but they are by no means rude or unprofessional. Fine post office that conveniently also manages to have parking so win/win.”