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9AM - 6PM
115 Hampson St Unit #2, Dracut
Mobile Phones
“I had the pleasure of working with the guys in Salem, NH. I brought my son’s ipad 9th generation in this afternoon and the screen was so bad I wasn’t sure they could do anything. They said give us 2 hours and only pay if we can actually fix it. They did an awesome job and the ipad is like new.
I would recommend the Salem, NH store for any of your apple repair needs.”
“The price of the screen protector is more than most would like to pay, but the warranty is well worth it. As a heavy equipment operator, my phone gets beat up, and I have had my screen protector replaced many times. It's much cheaper in the long run than having to buy new screen protectors each time.”
10AM - 6PM
251 Main St, Wilmington
Mobile Phones
“Malik is always the most attentive, friendly and thorough advisors at Verizon. It’s always a pleasure getting to work with him, going to this location you know you have nothing to worry about!”
“Angel helped us move 5 lines over from T-mobile and add a new line. As impatient as our 3 kids were, it never phased him. He accommodated us better than we could have hoped and we will be going back to him for all upgrades, issues, and questions that we may have going forward. He made our first interaction with Verizon as positive as it could have been.”
“The screen protector was applied quickly and perfectly. The person who applied is did *not* try to hard sell me a more expensive option. I really appreciate that.”
“The sales associate met me as I walked into the store. We at right down at his desk an ask how could he help me.He the got me an estimate of what my plan would be with the additional equipment.”
“Nelson was so amazing! He was very knowledgeable and very patient with me. My hesitation on upgrading my Galaxy 7 was very clear but Nelson assured me that he will walk me through the process and make sure I left with confidence and security with the Galaxy 24! Thank you so much, Nelson, I appreciate your kindness and customer service!”
“This place earns my five-star review. The employees/owners are respectful, courteous, transparent, competent, diligent, and prompt. My MacBook was not turning on. I was going to bring it to Apple for diagnostic and possible repair. However, I noticed the waiting list was too long and decided to take my chance with this place. Although this place is also very busy, the people who work there are cordial and go beyond to exceed customers' satisfaction. The owner diagnosed the MacBook, ordered the parts, and beautifully repaired it very promptly as promised, and without the need for me to make several trips there. He also stands behind the repair in case the MacBook breaks again. In fact, he kept me informed by calling me at every step to update me on the status of the repair. I am very happy with the service and will refer my friends and Family to this place.
THAT'S WHAT WE CALLED A GREAT PLACE!”
“Justin and Devin provided excellent customer service that made the experience of upgrading my iphone quite simple and stress free. From initial greeting to completion of the whole process of transferring data and applying the screen protector, it was a breeze with all the interruptions that they had to deal with during my visit.”
“We were helped immediately after walking in. The person that helped us was very knowledgeable and super helpful. He helped up find us find exactly what we wanted.”
“Cody was great! Helped myself, son and daughter all get new phones. Cody made all three transitions to new phones easy as pie! Thanks for the outstanding service!”
“For a last minute purchase at 5pm Roman respectfully multi tasked to get me and another customer out the door in time for them to close. To be in and out of an AT&T store in an hour with a new phone and no hassle is impressive. Solid experience.”
“Wendy is the absolute best! She stayed late and gave excellent customer service! She really cares about her customers and went above and beyond! A+++ 5 stars! I recommend anyone to come here”
“The staff was very good to me.. If I didn't understand the first time they were very patient with me. I would give the staff 5 stars. They. always would say when leaving come back anytime if you need help. Nice feeling.”
“Wow!!! As soon as I walked in I was approached with smiles and respect. I had the pleasure to work with the manager, Morgan, and she provided the best service I've experienced up to this date while purchasing a phone. Very thorough and gave information that was very beneficial to my family and I. The team there is great!!!”
“Alex was awesome!! My phone wouldn't charge and he set me up through my insurance and I got a new phone delivered the next day. Totally recommend going here. Excellent customer service.”
“Steven's customer service was phenomenal! He was extremely knowledgeable, very accommodating, and had a welcoming vibe that made the overall customer experience an absolute pleasure. We were able to get our phones quickly and set up a plan that worked for my family in an efficient manner. I don't write Google Reviews, but Steven, and this location, definitely deserve all the praise they can get! We will definitely return to this location in the future since our experience here was so spectacular!”
10AM - 8PM
2 Broadway, Methuen
Mobile Phones
“Today I went to the T-Mobile store to switch carriers the employees there had such an amazing vibe! Everyone was extremely friendly. The store was very clean and organized. They helped me transferring my phone number and they also helped me with making sure all my data was transferred from my old phone to my new phone. Definitely will recommend this store to all my friends and family! Five star experience!”
“Five + stars for Mark. He goes above and beyond. He definitely hooked us up with all the deals and setting up a new line. He was so knowledgeable and got it all done super quick too. We literally spent all day at Apple prior, trying to work out an issue that he knew how to handle in minutes. Promote him, he should be running the store.”
“Rangel is the best! Super helpful, personable and easy to work with. Was able to get me set up on my new phone no problem after my old one stopped working on me. Give him a promotion and a raise!”
“Switched to T-Mobile after a disaterous run with Verizon. Joe and his team have great experience and service acumen. Joe and his team went above and beyond to provide me with exceptional service, helped me to push my rebates, and discounts through and cut my bill $75 bucks a month with the same service and features.
I drove from Boston to save on taxes, but I will continue to return to this store because of the level of service Tuscan Village provided, as well as the experience store itself.
This is a shining example of how every customer should be treated.”
“The owner is a amazing man he helped me at a time I was at a loss in getting a photo ( is not a photo shop) of my dad done( who passed) i needed this to display next to his urn. What heand his workers did is unimaginable. Family members spoke of the picture with tears in their eyes. The heart felt joy i saw in his eyes and the work his team did is just amazing Their are great business that do amazing work and really care. This is one of them. Thank you again from a daughter whos heart you lifted.”
10AM - 7PM
493 Essex St, Lawrence
Mobile Phones
“The gentleman worked very hard for me in my situation that I was trying to handle he even went above and beyond for me so I am more than grateful for that however I did have to switch my number and my phone but only temporarily I've never met a cell phone agent that put so much hard work into his job for a customer the way that he had for 3 days straight”
“The staff is amazing?! I've been helped by 3 different employees since being a customer?, they have great personalities and they seem to know what they are doing ???. But seriously, I have been to metro on Essex and the one on Broadway ( in Lawrence), both locations have the best employees?! They all deserve raises ??♀️”
10AM - 8PM
345 Main St, Tewksbury
Mobile Phones
“Very satisfied. ATT LOWELL. I believe saws man was perfect. Helped me move my old phone to new one. Very quick. That’s the only nice thing I have to say about ATT. Thank you”
“They replaced my daughter’s iPhone 13 screen. Best price I had gotten. Staff was super nice. They have a lot of good stuff too. I will definitely go back there and recommend them to others.”
“I went to the Verizon store at 1201 Bridge St Lowell Ma to get help with understanding my service and billing. I worked one on one with Cesar DeAza I cannot give this gentlemen more praise than 1000% goodness. He answered all my questions and concerns he was so polite and knowledgeable and truly patience with me. I would recommend working with him to everyone who has Verizon. Thank you”
“I’ve needed a new phone for quite awhile now, but this summer has been a stressful one for me. I finally managed to make it into the Wilmington T-Mobile last night and was very lucky to have Adryan help me. He is AMAZING! Sometimes it can feel like a chore to have to spend time getting a new device. It was absolutely not the case this time. I felt like I made a new friend in Adryan, who is just a great guy, who knows his stuff.
I had had a long and stressful week and by the time I got there my brain had mostly stopped working. Being the consummate professional he is, Adrian took the time to explain everything i needed to know. He got everything transferred from my old phone to my new one. Without coming across as just trying to make another sale, he informed me of a great promotion I was able to take advantage of. He also told me that we could get our home wi-fi through T-Mobile at a better rate than our current provider. I made the switch and the signal is better throughout our home than it had previously been.
When I was getting ready to leave I told Adryan that that had been the best time I’ve had on a Friday night in quite a while. And I meant it. While we were going through my multiple transactions we were able to chat about life and lots of other things. He brought a much needed smile to face during our conversations and I’m just really glad I got to meet him. He’s a great dude and I really hope that the T-Mobile upper management acknowledge how lucky they are to have him on their team. Thanks, Adryan!”
“Salah was knowledgeable, courteous, and professional. This was both the shortest and most pleasant visit I have ever had to a verizon store. Thabk you Salah for getting me all set up with my new iPhone!”
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