{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Came here twice to ship important international packages, and Tom was incredibly helpful and kind both times. Both packages arrived on time with no issues. This is the only store I’d trust with shipping important items internationally.”
“It is so refreshing when you go into a store, and you experience, exceptional customer service. From the moment you walk in, you feel like the people behind the counter are in a good mood, genuinely happy to have customers and just being down to earth and cool. The three guys who work at the store are just super cool! I was only in there for a few minutes, but I had such a fun experience chatting with them. It’s so refreshing because sometimes nowadays you walk into a store and the person behind the counter doesn’t even make eye contact with you, doesn’t say anything when you say hello and doesn’t smile and does not engage with you. I don’t understand that. But thankfully, there are stores like this! Rock on guys. I’ll always come back!”
“I have used this UPS store for conference printing needs including event signage, table cloths, pop-up banners, brochures, and other items. Everything is ready on time (or even before deadline!) and the owner and staff go above and beyond to meet your printing needs. This store has quickly become my go-to local shop for printing.”
“So far beyond exceptional customer service that the phrase doesn’t come close. They restored my faith in humanity. I know how that sounds. I’m saying it anyway.
I’ve been coming to this store for years and they have always over-delivered. Every single time. But there’s one recent visit I can’t stop telling people about. Torrential rain, and I had something that absolutely had to go out that day by air because many people were counting on it. I’d already been to two other places that told me they couldn’t do it. I got here barely at the wire, and that’s when I realized I’d left a key part of the package behind at the last place. Everybody works against the same deadlines. The difference here is that they held things up, insisted I could go back and get it and they would solve still getting it out by air that eve.
The two people working, one of them the owner, could see how important it was to me and how desperate I was, and what they did was epic. Nothing I would ever have asked for. Honestly, nothing I would have imagined would or could be offered.
I’m not saying this so anyone walks in expecting the same thing, because that wouldn’t be fair to them. I’m saying it because it’s just one more example of how they treat people - indicative of how they’ve always treated me and other customers, and clearer than ever: How they as individuals treat everyone. It went so far past anything the job asks for, and they didn’t know me from anybody. They did it out of pure kindness. That’s just who they are.
And it wasn’t only the two of them. It affected other workers and likely cost something too. I’m grateful to every one of them and it’s clear the owner has done a phenomenal job hiring the same exceptional people.
Again, No relation, nobody’s paying me. They took such good care of me as always. That kindness gave me hope and comfort, and it honestly made me well up on the ride home. Especially in times like these, it meant more to me than I can say. Thank you, all of you.”
“Every time I've been there, there's a woman working checkout, and she is simply wonderful. I can't seem to catch her name, but i want to acknowledge that she does an incredible job. She was ringing out 3 customers at one time today, while trying to get everyone into their app to save money. She is always so sweet and always tries to make sure everyone is getting the best deal possible. Truly, she is a gem and I hope she is appreciated.
She is the only reason I am giving 5 stars. The staples app is hot garbage. But y'all have a queen working overtime to make up for it.”
“Highly recommend! Becky and the staff went the extra mile to assist me with putting a package together - beyond what she had to do and I had to note how much I appreciated her kindness and time!”
“The Staples Studio is comfortable, convenient, clean, and well laid-out with offices, quiet spaces and collaborative spaces. The amenities are excellent. The manager, Shan Achhiwala, really cares and it shows; he does a great job making sure everyone feels welcome and has everything they need. He has gone way above and beyond on multiple occasions to accommodate special requests. Overall a great place to work!”
“Could not agree more with most reviews. Lee and Tom are a ray of sunshine. Ever helpful, pleasant and positive. Genuine assets to UPS and the smooth running of that location. Bravo!”
“Mike is extremely kind, knowledgeable, and helpful. I showed up with incorrect labels and packaging and he was able to help me reprint and attach new labels. He was extremely nice and understanding. Highly recommend this location for all of your shipping needs.”
“This a particularly wonderful UPS store. I was helped today by the store manager, Vitta. She professionally greeted everyone with a warm hello. She helped me and another customer navigate some tricky Amazon return issues that helped us both save time on a hectic Monday Evening which could be a valid excuse for grouchiness! Thank you for taking the time to be patient and friendly.”
“Matt in printing showed talent and customer service at waltham store
Send him over to cambridge store to train print staff to have two success stores yeah”
“We had a wonderful experience with Darlene. She was super helpful. Made my Amazon return super easy. Then helped with another purchase I was looking for. Deffinetly will be back.”
“Well ,that place got bigger and better I used to go there few years ago it is good but dropped your trailer came back later or after 10 hrs , check out the Greek restaurant .”
“Top-Notch client service (understanding the client, finding solutions, going above and beyond) and quality of the products/printing service. I do highly recommend it to my friends and, most importantly, to my business owner colleagues.”
“Highly recommend, fantastic experience at Staples! Staples offers, outstanding service and a great selection, especially for back to school shopping. I found everything I needed, from supplies to tech, all in one place. The print shop team was especially impressive, they were friendly, professional, and meticulous. They made the process easy and delivered excellent results. I highly recommend for both every day needs and special projects.”
9AM - 4:30PM
365 Boston Post Road Suite 101, Sudbury
Shipping Centers
“I have had the best customer service at this store ! Victor always remembers my name , and he and the owner are very kind, very helpful. I always enjoy taking my packages there!!”
“Today I had a surprisingly great experience at this post office. There was an older gentleman working there who was incredibly kind, patient, and genuinely helpful. He took the time to explain everything clearly and made the whole process smooth and stress-free.
Honestly, I didn’t expect this level of service , especially from a USPS. This has been the best experience I’ve had at any branch so far.”
“I had an efficient drop-off experience and was able to pick up some cute new stamps as well. I got there a bit after 7:30am when they opened and there was only one other person in front of me. It went smoothly and was overall pleasant.”
10AM - 6PM
1660 Soldiers Fld Rd, Brighton
Shipping Centers
“Came here to get wedding items printed and Rashmi was a life saver! Not all of my files were perfectly ready to be printed, she was able to delete extra pages of my pdf with ease and customize to all my requests for my wedding! She was also super knowledgable and able to help guide me about what papers I’d need for my purposes. I am so grateful!”
“I would like to express my sincere gratitude to Fulecia for her outstanding customer service.
When I approached her for assistance, she immediately stepped in to help and gladly guided me through the entire process. She answered all of my questions, made everything as simple as possible, and turned the entire experience into a completely stress-free one.
Fulecia was friendly, highly professional, attentive, and genuinely willing to help. Her positive attitude and exceptional level of customer service significantly improved my experience and made the process much easier for me.
Employees like Fulecia are a true asset to the company. FedEx is fortunate to have team members who care so much about their customers.
Thank you, Fulecia, for your kindness, professionalism, and outstanding service!”
“Has printers to use, great staff, and an office you can work from. They also have a great selection of pens . There's often a cyber truck parked out front. Has bathrooms, is accessible, ample parking.”
“Daisy is the MOST KINDEST PERSON EVER! She help me ship out a package that was going to Germany she made the shipment so EASY! She was very fast and helpful with everything I WILL BE RETURNING BECAUSE OF DAISY KINDESS I RECOMMEND THAT YOU GO TO THIS STORE DAISY IS THE MOST HELPFUL AND LOVELY PERSON THANK YOU DAISY I WILL BE BACK”
“Justin was amazing at your Belmont store! I was standing in line and a customer went right in front of me ( aggressively ) and he was very customer service oriented . He deserves some recognition.
I will definitely be back to your Belmont MA store to drop off packages. Thank you so much for hiring him!
Very helpful and very quick to take my return! So friendly and I will recommend UPS Belmont to many of my friends.”
“Nicholas is the MAN! He had a full line of customers, and bazed through them, including me. Tip: be as well prepared as possible before you come in. If you are, Nicholas will surely get you on your way fast and very professionally.”
“The customer service at the Fresh Pond STAPLES is top notch! I consider their team as an extended part of my business. They are friendly, efficient, and knowledgeable. TOP NOTCH!”
“The Billerica terminal continues to do a 1st class job for us with pick ups and deliveries. Communication is always top notch and drivers are a pleasure to work with.”
“I really love this post office. They always get you in and out, they're friendly, knowledgeable and have your best interest in mind. Special shoutout to Joe who is really one of the best! I have a post office around the corner from my house but regularly go out of my way to the Wayland one because I trust them and know they'll get it done right.”
“The postal worker was very kind and helpful... No one was in line and I was taken right away. Needed something next day aired. And she put all the information into the postal computer. I give them
5 STARS. SOOO EASY!”
“The staff at this USPS location went above and beyond to help me. They were patient, professional, and took the time to clearly explain everything I needed to deal with an unusual situation. Excellent customer service!”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“For a very small post office, it's a good office. I wish the hours were extended later but there's only one worker who also works at the post office at a location off post so I understand why. The service is good but they need more selection of flat rate boxes.”