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“Joe was very patient, knowledgable, and exciting. I have not been treated this way in a phone store in a very long time. Can't recommend him enough! Thank you for working with me!”
“I cannot say enough good things about this verizon location in Granby .Pryia goes above and beyond for her customers..i will recommend this store to everyone.The best customer service.”
“David is the best employee in the store, I had problems with my phone, the community was bad and he solved everything and best of all, he found a way to help me for free! I recommend everyone to come to this store and David thanks again”
“I love this store; I changed companies and they have treated me with the best service. And the best prices in the entire city. Thank you David for your attention”
“Joshua didn’t get a last name , Amazing customer service! Greeted me as I came in , they were super busy and helped me the fastest and best way he could ! Great person great service!”
“Christy helped us out with an issue we were having with our phone. Super professional and efficient, she took great care of us . She is a great asset for T-Mobile!”
“The woman that works here is Amazing! She always helps me to the fullest. I highly recommend this location. They go above and beyond to satisfy their customer's. You won't be disappointed.”
“The manager (Keveana T) and staff, especially Yeriel M, are very helpful. I was dealing with a complicated and difficult issue and they got it done. I would definitely recommend this store.”
“Jordon was wonderful. Fast efficient and professional. He knows his stuff. Will definitely return because of him. Convenient curb side parking. Got in and out QUICK. Jordan is an asset to the organization.”
“Genesis helped us and she was incredibly patient and kind. I have never seen anyone do their job as well as she did. She took care of multiple customers and helped us with our complicated issue and she was super kind to everyone.”
“I needed a new phone, so I stopped by to get more information. Although they were quite busy, the team consistently checked in, apologized for the wait, and reassured me that they’d be with me shortly. The staff was welcoming, patient, and answered all of my questions without being pushy. Good experience overall!”
“I've had Great Service! Thank You Omnipoint!I have now found the greatest Value for me and my family!! The customer Service Is professional, simple and friendly and treated me like family!”
“Didn't my experience at T-Mobile in Westfield was wonderful with the employee Luis He helped me out tremendously with my payment plan and also on purchasing accessories for my products Thank you very much Luis from T-Mobile”
“Hello, This Verizon on Boston Rd. In Spfld. Is very helpful, and knowledgeable. Husband had a issue with a Ad that was constantly opening, and it was hard to close it or get rid of it ! In and out within 10 minutes. He was very impressed.”
“Wall to wall people inside, lots of agents! Xfinity.
It has done away with the virtual assistant major step in the right direction! Nothing like talking to a human being! The smart move! Great store!”
“I had one bad experience concerning an authorized service interruption from Spectrum, otherwise everything was excellent. I was helped by Jessica at this location and she was great, very professional and personable.”
“Went to pay my bill. I also got information on how to switch a different carrier's phone to my account. They were very helpful. Most Verizon store sales people are not as helpful as this one was! Thank you so very much for your help!”
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“Working with the company for over 31 yrs! Love helping customers and treat them the way they deserve, being polite and respectful brings a smile to my customers 😊”