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“The staffs are always helpful and friendly. And they remember you. It feels like a tight neighborhood post office vibe which some times can be hard to find elsewhere. Parking can be tricky though.”
“The guy that helped me out was extremely helpful and patient with everyone I saw on line. It's crazy to me that they'd hire someone for a government job that can only half a day a week and they seemed incredibly understaffed. Its only because the higher ups won't hire proper staff for him. It's crazy what even the government gets away with. I hope he gets more staff soon that doesn't work on a selfish timeline. hopefully someone will see all these horrible reviews about her and they'll finally get the hint. Time for a staffing change.”
“I can't express how much I appreciate and trust the USPS location inside the Michaels mall in Winthrop. This small postal outpost is a true gem in our community. For reliable mail services, package shipping, and general postal needs, this is my go-to spot. The staff here are consistently friendly, knowledgeable, and efficient. I've sent numerous priority mail packages, purchased stamps, and even handled some complex international shipping requests, and they've always provided excellent service. My packages always get there safely and lightning fast!
What truly sets this location apart is the level of customer service and the sense of trust they instill. I’ve never had a single issue with lost packages or mishandled mail. The staff are always ready to answer my questions and offer helpful advice on the best shipping options. They handle everything with care and professionalism, which is incredibly important when sending valuable or time-sensitive items. The convenience of having a full-service post office within the mall is also a huge plus. The location is easily accessible, and the hours are convenient. Whether I need to send a first-class mail letter, ship a parcel, or simply buy postage, I know I can rely on them.
The local post office is a vital part of our community, and this branch exemplifies everything that's good about the USPS. I trust them implicitly with my shipping needs, and I genuinely appreciate their dedication and hard work. For mailing services, shipping services, and peace of mind, this Winthrop USPS location is top-notch. I highly recommend it to anyone needing a reliable and trustworthy mailing location. They are a vital postal service for the residents of Winthrop. This is a five-star post office experience. I feel so grateful for their postal workers and their commitment to our community. I know my mail and packages are in good hands, after all they took an oath to complete their rounds. Thank you!”
“This office definitely gets busy during peak hours, and you can expect some long lines. The problem is that people needing regular postal services (which are quick but high in traffic) are mixed in with those coming for passport services (which take longer but have less traffic). So, there’s definitely room to make things more efficient. On the bright side, the staff here are super friendly and professional. If you can swing by during off-peak hours, you’ll be pretty happy with the service!”
“The postal workers have been very helpful. The postal worker whoworks the front wearing glasses, has been very kind and helpful for all my needs for the past four years”
“I always have a great experience! One clerk was so kind, I wish I got her name. She could see me struggling to find a reasonable box size for what I was mailing, and she gave me some helpful suggestions and even went out back to find some bubble mailers in the pattern I liked. Everyone who works here is very kind, and I always find that the post office is the lowest price and fastest mailing option!The negative reviews I see give me a laugh — expecting services that are not offered (for free,) blaming system outages on the employees, etc. You can always buy tape and boxes and pack your packages on site! I usually do it with the bubble mailers. This is a great post office and I love the one down the street in Wollaston as well :)”
“Very happy with the service. Was desperate to send a big big package on Saturday and Tom helped me a lot. Just call before you're there, they will answer immediately and will try to solve the issue. They will accept prepaid packages only, so if you need to send something keep it in mind.”
“This USPS office is perfectly adequate. I've used it many times. It is small, but the staff are hard-working and polite. If you are smart about when you visit it will not be too crowded. I'm baffled by the negative reviews. It's a post office, folks, not the Taj Mahal. If this post office is ever closed folks in South Boston will have to take the T in order to send mail.”
“Postal worker was very knowledgeable regarding Non-machinable postage and additional insurance / tracking questions!
I preferred tracking on my customer's order but USPS does not offer tracking on First Class Letters. However, if you purchase insurance up to $50 for $2.50 + any due postage, they provide tracking with the insurance coverage. I'm sure they internally track their insured items so it's less likely they will have to pay out on insurance claims, and passing it along to the consumer is a great supplemental service we appreciate. This tip satisfied my buyer and my business. Thank you for your help!”
“While visiting this post office, I came in with the not-so-easy request of renewing my passport and changing my name because the first time I had done it, an error was committed on my part.
Lisa and Cierra, were amazingly helpful. They went above and beyond to help me understand the additional steps of what had to be done so that my passport renewal would be processed appropriately. Not only did they help me, they were understanding and told me to get the paperwork together and they would still help me even though it would be way past the appointment time I had reserved.
In addition, the whole time I was here, I saw the staff interact with a population of diverse customers, many for which English wasn't their first language. Even then, the cultural competency, patience, and support they provided was unmatched. This location is manned by an amazing crew of individuals that are not praised enough.”
7:30AM - 1:30PM
125 Pearl St, Braintree
Post Offices
“Had an extremely helpful & pleasant experience today with Anne. She helped me over the phone with a few problems I was having trying to navigate and she went above and beyond to leave me a message. Thank you! ?”
“Once you have the right location snd hours, this is great. Charnecce and Suzette are very kind and helpful. Didn’t expect it to be so smooth & easy. Thank you!”
“Kevin was very caring, professional, and lovely today! He helped me and my brother with our passport renewal and was informative. Thank you Kevin! Lovely staff here I can tell they all care, truly making Revere proud!!”
7:30AM - 1PM
5 Beach St, Quincy
Post Offices
“I decided to leave a review, because I see so many terrible reviews here. But unlike other folks, I actually had a wonderful experience at this location.
I went in on two separate days, with the maximum sized boxes allowed. 7 boxes in total. A whopping 450 lbs in total! It was by no means an easy order to accept.
Due to my job, I was frustratingly unable to get to the post office any earlier than 4:50 (shortly before they close). Based on these other reviews, you'd think they would have turned me away. But they not only took my packages, they even stayed late to take care of me, BOTH times.
The lady behind the desk was very kind to me. And the manager, Bob, was kind as well, and personally lifted each of those very heavy boxes, and carefully placed them in bins for delivery. He even walked me out the door, and we had a very pleasant chat.
I have no complaints. In fact, I am extremely grateful to both of them, because I am moving to another state this weekend. I have been so stressed out, but this part of my move was made easy due to their hard work and professionalism.
Thank you both, again, I really appreciated all your help!!! I wish you all the best. ☺️”
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“Wow! I am visiting my sister here and just mailed out 3 posts. Vin the clerk pick up a mistake on a zipcode I have been using from Thailand for a year. He check the zipcode I had 3 times and mine was wrong. Great service and no wait. Easy peasy in and out. Thank you Vin!”