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“Devang was very helpful! I had a tight turn around, and shipped two things in 2 mins. Devang and the other staff member were very friendly, and greeted me warmly. Thanks again for the quick help!”
“It feels a little strange to be reviewing the post office, but the East Boston branch has some of the friendliest and most helpful employees I've ever encountered at a post office. They know many of their customers and always offer my dog a biscuit.”
“The guys that work there are nice enough. Not any fault of the people who work there but the fact that they have to close sometimes for lunch tells me they have staffing problems which usps should address.”
“Made a passport appointment on their website. Very easy. We passed in all of our paperwork. Thorough review to ensure everything was in order. Turn around time was quick.”
“The guy that helped me out was extremely helpful and patient with everyone I saw on line. It's crazy to me that they'd hire someone for a government job that can only half a day a week and they seemed incredibly understaffed. Its only because the higher ups won't hire proper staff for him. It's crazy what even the government gets away with. I hope he gets more staff soon that doesn't work on a selfish timeline. hopefully someone will see all these horrible reviews about her and they'll finally get the hint. Time for a staffing change.”
“This is not a public post office. It is a sortation and/or distribution center. I saw a postman in the parking lot and he told me it wasn't considered a post office, but he graciously took my two envelopes. Thanks to him!!! ?”
“Andrew is very nice and helpful and funny too! He answer questions clearly. There’s also an Asian woman who works with him (she’s often times in the back, and helps out if it gets too busy), she’s also very nice and helpful. This location has the most smiley + happy employees out of other post offices around Quincy. Love this location due to these reasons!”
“The South Boston Post Office is a shining example of excellent customer service and efficiency. Located in a central area of the neighborhood, it’s incredibly convenient for locals and offers a friendly and stress-free experience, no matter what your postal needs may be.
One of the highlights of this location is its exceptionally helpful and professional staff. Every time I’ve visited, I’ve been greeted with a warm smile, and the team is always ready to assist with any questions or services. Whether you're mailing a package, buying stamps, or navigating international shipping, the staff takes the time to explain everything clearly and efficiently, making the process smooth and hassle-free.
The office is well-organized and clean, with a nice balance of self-service kiosks and personal counter service. Despite sometimes busy times, the staff manages to keep things moving quickly, without sacrificing helpfulness or attention to detail.
It’s clear that the South Boston Post Office truly values its customers, and it’s evident in their attentive service. For anyone in the area looking for a reliable, friendly place to handle their mailing needs, this post office is the perfect choice. I always leave feeling well taken care of!”
“Helped get my mail. I guess where I moved mail is only delivered to one side of street. Anyways the mail was getting delivered across the street for a bit before the error was caught. I appreciate the help.”
“The postal workers have been very helpful. The postal worker whoworks the front wearing glasses, has been very kind and helpful for all my needs for the past four years”
“Love the East Milton Post office! I got to add a huge shout out to Mike and Joe on route 5. These guys deliver my mail, packages, and pick up my packages. They always go above and beyond service. They are exceptional and they are a true asset to the US Postal service.”
“Just got my passport appointment taken care of, lady who worked there was efficient and extremely helpful even when I wasn’t fully prepared as I thought I was. The gentlemen who took my photo was also very kind ?”
“Much better! I had a terrible experience here months ago that I even contacted USPS about. Im reviewing here to share that it has changed for the better. Erin has been the one working every time I visit and she is kind and patient.
It seems the Cynthia worker mentioned in the other reviews is gone.”
“I had a great experience with customer service at the USPS Braintree location for my passport appointment. The staff were very kind, patient, and professional throughout the entire process. There is convenient parking, and I highly recommend this location. It’s really sad that they are short-staffed due to budget cuts, because great workers like these end up suffering. I truly hope they are compensated fairly, although I doubt it. Still, excellent service and wonderful employees.”
“Once you have the right location snd hours, this is great. Charnecce and Suzette are very kind and helpful. Didn’t expect it to be so smooth & easy. Thank you!”
“Very happy with the service. Was desperate to send a big big package on Saturday and Tom helped me a lot. Just call before you're there, they will answer immediately and will try to solve the issue. They will accept prepaid packages only, so if you need to send something keep it in mind.”
“I decided to leave a review, because I see so many terrible reviews here. But unlike other folks, I actually had a wonderful experience at this location.
I went in on two separate days, with the maximum sized boxes allowed. 7 boxes in total. A whopping 450 lbs in total! It was by no means an easy order to accept.
Due to my job, I was frustratingly unable to get to the post office any earlier than 4:50 (shortly before they close). Based on these other reviews, you'd think they would have turned me away. But they not only took my packages, they even stayed late to take care of me, BOTH times.
The lady behind the desk was very kind to me. And the manager, Bob, was kind as well, and personally lifted each of those very heavy boxes, and carefully placed them in bins for delivery. He even walked me out the door, and we had a very pleasant chat.
I have no complaints. In fact, I am extremely grateful to both of them, because I am moving to another state this weekend. I have been so stressed out, but this part of my move was made easy due to their hard work and professionalism.
Thank you both, again, I really appreciated all your help!!! I wish you all the best. ☺️”
“I'm here like 3 times a week and all the current workers are very hard working diligent and kind, even with a plethora of rude customers.
A+”
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“I visited this post office today, and the ladies working there were super nice! The staff was very helpful and friendly, and I didn’t feel like a bother at all when I asked questions. Great customer service!”