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“Had a couple questions about ordering online, as we live outside of MA. The person on the phone was super helpful and helped address all my questions. Overall great customer service so far. Just placed my online order!”
“Friendly workers. Running shoes, clothing, and gear are all high quality.I give 4 instead of 5 stars for two reasons. Mainly, there is no info on the shoes on the wall display. The Boston and Brookline locations list things like the model, stack height, and drop right next to the shoe. Cambridge really needs to do this.Secondly, the 3 shoes initially brought out didn’t match my foot scan at all. It was odd. But I did find a pair of Nikes I liked and was able to order them from Nike directly in the width I need. Note that width options are limited in most running stores. So I don’t fault Marathon sports for not carrying the wide.”
“My wife and I have both purchased nice, quality shoes here, but their real bread and butter is the kids selection. Rather than purchasing cheaper shoes at Walmart, Target or similar that break, get ruined or kid grows out of in a few weeks, we decided to start going to Michelson's when our son started running around outside at daycare all the time and 100% do NOT regret it. The staff is super friendly and knowledgeable about inventory and the one time our son's shoes have torn in the four years we've been going, they let him exchange for a new pair. Every other pair have last for multiple seasons, and he's outside a LOT. he's also excited to go (and I've noticed other kids are as well) to see their "pet alligator" - who lives in a wall cavity behind the cash register. They knocked it out of the park with that thing.”
“Wonderful shoe store. Great stock. Best, most thoughtful service. The owner, is a gem. He goes out of his way to help you find what you want and what will serve you well. He doesn't rush you and he makes sure the shoe you pick is the right size for you. There aren't many shops like this anymore. Its a pleasure to shop there”
“Pretty groovy store. Every pair of Doc Martens you could possibly think of is sold here, even the sandals. They also sell socks, insoles and products to keep your new boots looking shiny.”
10AM - 7PM
401 Main St, Melrose
Shoe Stores
“I had a great experience getting running shoes here! Sophia helped me choose a pair of shoes after I did the technological evaluation scan thing, where you step on the platform and it evaluates your shoe size, pronation level, and where you put pressure on your feet. She was wonderful at listening to what I was looking for, offering options, and explaining the benefits of different brands and styles. I ended up with a pair of Asics and also running socks. If I end up needing a shoe insole, I'll come back here. I would highly recommend this Marathon Sports ?”
“I stopped in to get a hole punch into my leather bag strap and Greg and Amina were so kind and helped me free of charge! Greg had his tools ready to go and it look no time at all. So glad to have a leather store that extends a helping hand :)”
“Steve killed it today. I showed up at 11am on a Tuesday and the store was busy for a midweek day. Nonetheless Steve picked the ideal set of options for me in minutes and the first one was the winner. Walked out 30 minutes later with the most comfy shoes I’ve ever run in. Wallet was a bit lighter though :)”
“I recently bought boots that didn’t fit quite right. I had used them for a couple days hoping they would break in but they didn’t. I was really stressing about what I could do at this point. I went back to the store hoping for some help but wasn’t expecting they could do much for me. The staff was wonderful and very understanding, they provided new boots for me that fit awesome!! Thank you for turning a stressful situation in to a positive experience!!! Red wing, Dedham, is the best!!!.”
“This Columbia Factory Store is a great place to shop, especially if you’re looking for quality outdoor gear at amazing prices. You can usually find great deals throughout the store—whether it’s jackets, shoes, or activewear, there’s always something worth picking up.
What really stood out was the helpful staff—they even assisted us at checkout by pointing out additional discounts and deals we didn’t know about. It made the whole shopping experience even better. Definitely worth a visit if you’re near the outlet!”
“Excellent service, with every customer in the (crowded) store assigned their own sales rep. Took the time to talk me through my choice and I was very happy with the experience.”
“Great customer service experience! I was greeted by multiple people on the way in, and a great sales associate helped me to find what I wanted! And I love my shoes -- I would definitely go back next time I need gear!”
“I live halfway across the country and ordered 2 hats I had tried for weeks to find online. Teddy got them shipped quickly, and they are perfect! Thanks, Teddy! Would definitely highly recommend”
“Jordi T was an amazing employee his customer service is awesome makes you feel so confident on your selection of the shoes and also on being sure that you love the product before your purchase.”
“It was my first time at Marathon sports today, and I was completely blown away by their service. John really took care of me and was very knowledgeable. I understand now why I was recommended this place. No other businesses compare.”
“Simon’s is a Boston gem! Yendry helped me find boots, a bag, and a pair of gloves at Simon’s Shoes on Tuesday- was some of the best customer service I’ve experienced. The store has a great selection and I’ll be back for more goodies soon.”
“Thanks to the help I got in the store, my new walking/pickleball shoes are the best fitting shoes I've ever owned. They're a bit more expensive than what I've been buying but oh so worth it.”
11AM - 6PM
51 Charles St, Boston
Shoe Stores
“Beautiful store, lovely staff! The clothing and accessories here are works of art and displayed immaculately. They feature well-curated articles ranging from techwear to romantic gothic styles - perfect for anyone who likes it a shade darker. Shopping here is a joy both in person and on the website. The staff are so friendly and attentive and respond quickly to online inquiries. Go in and admire the beauty of it all!
Edited to add that this is a great place to look for gifts. I got a La Haine coat for my partner here. It’s now his favorite outerwear and he looks forward to wearing it every time!”
“Wanted safety sneakers they didn’t have my size they helped me find a comfortable pair of boots and ordered the sneakers in my size and told me when to come back for a better sale price.”
10AM - 8PM
125 Seaport Blvd, Boston
Shoe Stores
“Beautiful store, great selection, amazing service, particularly grateful for Mary Claire for helping us with exchanging some sale items we bought online. It's always fun to come in and explore and enjoy the vibes and sunlight in the store.”
“The sports goods store located near the Assembly MRT often offers discounts on a wide range of clothing, shoes and sports accessories. Occasionally there will be additional discounts. For those who join the official website as a member for the first time, there will be discounts.”
“I have been going to this store for the last 7 Years plus ! Lady and Gent have been amazingly helpful, very polite , and it is the only store of its kind in Boston . If you love yourself then you know they Only Sell Quality! Period . The 1 star should shop on line rather then go feel and try their amazing stuff !Thank You !”
“Stephanie a was amazing and helped me with the service today I almost walked out with woman’s 13’s but she quickly rectified the situation and made sure I had the men’s shoes for the incredible deal thank her for my business or else I would not had purchased this today thank you and converse is luck to have her thank you”
“ok if you read the one star review saying this is bad because its behind another store but DO NOT TURN AWAY. this is hands down the best sneakerstore I have ever been in and I have been in 60+ in the past 2 years. all the shoes are in amazing condition if they are used, amazing prices close to ebay personal pricing, all real, amazing worker. please come here if you love shoes and have the chance”
10AM - 6:30PM
100 Huntington Ave Unit G018A, Boston
Shoe Stores
“The staff is excellent, the dresses are beautiful and in great shape, and the store is very clean! Pronovias was my third store to find a wedding dress and I wish I had gone their first!”
11AM - 6PM
166 Newbury St, Boston
Shoe Stores
“Lovely shop! They don't have a huge selection but the clothes are all gorgeous and employees are really helpful in finding sizes and placing orders. Kyle helped me put together a cute outfit with some sale items and was overall just great to work with. I'll definitely be back again”
“This place is THE BEST!! I have shopped in consignment stores for years and years and this one tops them all! The owners and workers are fantastic …friendly and so helpful! This store“calls” me when I’m looking for a fun shopping experience!! ??”
“The staff here are unfailingly friendly, helpful and knowledgeable. It’s always a pleasure to come to this store. They’re never pushing their products and they’re not snobs about their gear. It’s not what you’d expect! It’s better!”
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“Amanda is the best. Had a pickup order ready and found another long sleeve denim shirt that fit perfectly. I needed 1X sleeve length and 2X girth. She knows her stuff.”