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“The credit union takes great care of me with all my needs. In my opinion because of my experience credit unions will always be better then banks keep up the great work.”
8:30AM - 4:30PM
104 Mt Auburn St, Cambridge
Credit Unions
“HUECU has been growing since i started as a member 22 years ago. I am happy to say, that even though they are larger now, every time i need help they still treat me with patience and respect. I love that, its a rare commodity.”
“I needed a cashier's check for my first month's rent payment and Octavia was able to help me understand if I was eligible to get a cashier's check at the Members Plus because my original credit union is a part of the Co-op shared bank program and with my bank I would be able to get a cashier's check at their location.
I arrived at the location and Octavia was nice and ready to help me with the understanding what I needed to fill out and confirming with me multiple times the amount I needed was correct. This was my first time attaining a cashiers check and she was a real help throughout this process.”
“A very good small bank/credit union with knowledgeable assistants. I do most of my banking online and call to ask specific questions or to get assistance and find everyone I interacted with friendly, polite, and patient. The rates are better than those at large commercial institutions.”
“After almost 40 years with ( the various iterations of) Medical Área Federal Credit Union ( MAFCU) I moved all of our accounts over to Direct Federal CU. Juan and Mark in the Needham, Mass office are excellent, helpful and deliver consistently excellent customer service. These are things that were lost over time with our former CU relationship.
Juan and Mark always add a personal touch to each visit. It is a pleasure to do business with this organization.”
9AM - 4:30PM
236 Holland St, Somerville
Credit Unions
“Ron and Jason are always great awesome people to work with! I never run into any issues with them. They're so friendly and understanding. I would definitely recommend them to anyone!”
“The two women who helped me and my dad today were sent from the land before automatons. They looked at the problem and figured it out with a common sense approach. Dads membership and CC were reinstated. It would have taken hours and years off my life otherwise. Can’t thank them enough. Restored my faith in humanity.”
“Juie C. Really cares about the customer. She went above and beyond to make sure my loan was closed and processed in a timely manner. She is a true professional and asset to the company.”
8:30AM - 5PM
600 Main St, Waltham
Credit Unions
“Ibeth, the branch manager in Waltham, was truly exceptional in assisting me with my loan issues. Her dedication and expertise shone through as she patiently went over the numbers with me during my three visits to the branch. Thanks to her, the discrepancy was identified and soon resolved. I am incredibly grateful for her outstanding support and professionalism. She made a daunting process much smoother, and I couldn't have asked for better help.”
“In these times of impersonal interactions over the internet or phone with robots or strangers, what a pleasure to walk into MCU and be treated as a human being! They are friendly and welcoming and recently helped me with a complex issue. They are also a local Massachusetts business. I am so pleased we left the big banks for Metro Credit Union. Five stars and a shout out to Maria B!”
9AM - 4PM
435 Brookline Ave, Boston
Credit Unions
8:30AM - 5PM
922 Commonwealth Ave, Boston
Credit Unions
“This branch has the most amazing people working here, Zach, Yma and Jess are ALWAYS so attentive, extremely helpful and very knowledgeable. I always feel so appreciated and they treat their customers exceptionally. The Branch is always having fun little things to give away, decorated and very clean. There truly aren’t enough words to express how much they make banking easy.”
“My husband and I just bought a home. We used Naveo as our mortgage lender. Ana Santos was the person who guided us throughout the whole process. Ana is amazing. She is professional, efficient and empathetic. She made this journey so much smoother. We so appreciate attention to detail and intuition about the information and questions we had. I highly recommend Naveo and Ana Santos for your house buying journey!”
“We have been members of DCU since it first started. We have always liked them and everybody is friendly. Their services are good and their rates are very good. A great bank to deal with. We were able to get a special loan for a used car that we were not able to get that some other banks.”
“It is sad when I see people complaining of getting scammed I was ones in this shoes and I know how it feels like, but I was able to get back all my funds though a private security institution that took my case and helped me recover mine you all should try.”
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“Dorina was SO SO helpful in handling a really difficult and time-sensitive banking issue. I have been banking with CCU for a very long time now and it's such a relief to have a person who knows you that can help you when you need it. The major banks aren't gonna do that for you. Great bank and great staff, thanks again Dorina!”