11AM - 6PM
234 S Main St, Middleton
Mobile Phones
“Great service!!! My 1st time here. They diagnosed the problem with my phone in minutes and was able to fix it same day. Whole process took less than 20 mins. Definitely will recommend coming here!!”
10AM - 6PM
97 Main St, Stoneham
Mobile Phones
“I have to say my experience going to this verizon store was one of the best I ever had! Elisa made everything so easy and straightforward to switch over all my accounts to verizon. She went above and beyond to help me out! Truly awesome customer service from Elisa”
“Erik explained all steps re a new phone He was very patient as we needed things repeated
He remained calm relaxed and that helped us as I had gone to another Verizon and it was completely different
I would go back for another phone from him!”
“Joel was so very helpful— knowledgeable and a champ at multi tasking, pleasant, personable. Five stars. Will definitely come back to this branch again, great experience.”
“I really enjoyed the moment, by the store, the girl was very kind and very patient, I thank her very much, she does a good job, congratulations to the whole store team, I hope to see you again soon”
“Was in the store today after not receiving help at other local stores. Marcus was friendly, knowledgeable, patient and persistent. He worked his BUTT off to help resolve an issue.”
“I went in today on a whim just to see what the process would be like to trade in my iPhone for a newer model and ended up walking out with the newest iPhone and a cheaper phone bill. Ana was so helpful from explaining the trade in promotion to helping set up my new phone to getting me discounts I didn’t even realize were available for me!”
“I worked with the store manager - Ashley and she was absolutely amazing. She worked hard to look at what I was currently paying and finding all the right deals to meet my needs and save me money. When I had to return for the phone trade in - she proactively found me even more savings. We had 4 phones to setup and Ashley also had a team member that was so helpful in taking on any task to help in the process. Ashley’s customer service was above and beyond anything I would have expected. I highly recommend coming to this Verizon store.”
“Go to Marconi Radio when you need a new phone! Anthony set up the service and took care of all the little details. My experience at Marconi far exceeded any Verizon store. Also, I am happy to support a local business.”
“I recently had the pleasure of working with Jeff at the Verizon store on Paradise Rd in Swampscott. Jeff made upgrading my phone so seamless and easy. He walked me through the entire process and was very accessible & responsive to my needs along the way. After the upgrade, I had a few issues come up & Jeff was incredibly helpful, professional and kind along the way. I would recommend this store without reservation. Great experience!”
11AM - 6PM
77 Main St B, Andover
Mobile Phones
“Just when you think customer service is nonexistent and a thing of the past, I made a visit to the local Verizon store in Andover mass, I was met at the door by the manager, holding it open for me, asking me how we could help displaying a smile and professionalism.
A very refreshing experience!”
“I was desperate, lost my phone and leaving today for 7 weeks out of the country. Norman was awesome. Got me a new phone, helped me set it up. I was frantic, everything related to the trip tied to my phone. He was able to restore everything and set my mind at ease. Seriously, If I could give Norman 10 stars I would!”
“Jennifer really made my day again. I always do everything online and never have to go in a store for help. But recenty I got so busy with my new born and when my phone was not working for a whole day I couldn't call anyone, I got so stress so I went in the store to ask for help and Jennifer was so nice to me and helped me so much.... she tried her best to look for a solution. It was almost time for her to go home but she helped me until we figured things out. I highly recommend Jennifer, she knows so much, she is very good with phones... I love how she took over my phone and did everything for me! She's very fast too!!! I told her from now on if I have anything to do with phone, I will go see her!!! Thanks Jennifer!!”
“I recently visited Cell Fashion and had a fantastic experience. The salesperson, Bindra, provided exceptional service. She was knowledgeable, friendly, and went above and beyond to ensure I found exactly what I was looking for.
I purchased a Magnetic Wireless Watch Charger, and I couldn’t be happier with the product. The quality is top-notch, and the price was very reasonable. Overall, the customer service was outstanding, and I would highly recommend Cell Fashion to anyone in need of phone accessories or tech products.
Thank you, Bindra, for making my shopping experience so pleasant!”
11AM - 5PM
157 Main St, North Reading
Mobile Phones
“I'm writing today on behalf of myself and another customer Peter Gould. We recently purchased new phones. And our sales rep was Kapur Kashim from the North Reading Verizon location. We both were so pleased with the customer services we received by this gentlemen. We felt it was important you know that two customers appreciated the knowledge and the kindness Kapur expressed during our current purchases. Satisfied customers. Lesley Mcgrath and Peter Gould”
11AM - 6PM
413 Lynnway, Lynn
Mobile Phones
“My experience with Randy was great he was extremely patient very accommodating as I had my two children with me, during this time her helped me resolve a few issues that were very challenging and did it with finesse 5 stars for this guy he’s truly awesome”
“I had an incredible experience at this TMobile store , the assistant manager Enoc was AMAZING and treated me with top notch customer service… I wish all TMobile employees were like him!!!!!”
“I was there Tuesday night and Alex and Roberto were helpful, friendly, and very knowledgeable of the products. I was there for 2 hours and even though I felt guilty taking up their time they worked with me and helped me transfer all the information from one phone to the other. They are a great asset to the team”
“The sales associates went above and beyond trying to help me they were personable, professional knew there material and made my purchase easy and pleasant
They spent a lot of time getting my needs accomplished
That you guys !! A+,10 out ot 10 5 *****
Armand scapicchio”
11AM - 6PM
114 Broadway, Saugus
Mobile Phones
“We just spent over an hour at your (01906) Saugus, MA, location with Mike B. On Route One North. We had billing issues. He was so helpful. The mistakes were all made in 2021 when it was Sprint but whatever he couldn’t fix he guided us through and what he could answer he did clearly and with a positive attitude. I realize he didn’t make any commission working with us and missed out on other customers. It didn’t seem to phase him at all. He kept us laughing with his very good humor. Kudos to Mike B. and thank you!”
“Customer service and management are very helpful and knowledgeable. Julian helped us with an upgrade on a very old trade in and we got a great deal! Would recommend!”
11AM - 7PM
225 Market St, Lynnfield
Mobile Phones
“Best att store in Massachusetts. Finally made the decision to upgrade after almost 6 years and Andrea made the process seamless. Can’t believe how helpful she was in everything and even took the time to spell everything out when it came to my new bill and what I would be seeing. Just exceptional customer service from her and her team. Thanks for all the help”
“All five of these stars are for Serena at the Salem AT&T store! Serena was the only employee working on a Sunday with a long line of customers. She greeted everyone as they came in, helped to manage their expectations on wait times and attended to each customer (sometimes more than one at a time). She was extremely knowledgeable and helped to lower our bill by 30% with some additional tips for lowering the bill even more.
Kudos to you, Serena! You deserve a raise and a promotion! As my mom said, "She could write a book on customer service."”
“I have had 2 phones and an iPad fixed here. They were transparent and friendly. The service was great. I am about to bring my daughers phone to be fixed. The prices were reasonable.”
11AM - 6PM
89 Main St, Stoneham
Mobile Phones
“I had a great experience at T Mobile in Stoneham with Jon he is awesome! He made changing over go smoothly answering all my questions, never made me feel rushed. Would definitely recommend”
11AM - 5PM
1 Canal St, Salem
Mobile Phones
“Jose and Jason were absolutely AMAZING. For once going to a tech store wasn’t miserable. They were so kind and helpful. If you have any reason to go to a Verizon store, go to these guys!!!”
10AM - 8PM
276 Highland Ave, Salem
Mobile Phones
“Hi, I just want to reach out and say how happy and beyond satisfied with your colleague, Joel, who works on Highland Avenue in Salem Ma., his customer service skills are impeccable, and I really wish that the manager to the store had half as much of common courtesy for customers like Joel does…… he is definitely a five star employee”
“Thank you, Cory. You always are so helpful when I have problems with my phone. That's why I chose to buy my new phones from you!
EXCELLENT customer service!”