10AM - 8PM
234 S Main St, Middleton
Mobile Phones
“I highly recommend this store for any support/upgrade questions. I had an issue and Alejandro was very patient and took the time to ensure my account was able to be activated again! Thank you very much for your help!”
“I had an excellent experience with
Turan who helped me today with securing a new screen protector for my new iPhone. He was very knowledgeable and did a great job. I am very happy and highly recommend working with Turan for excellent & friendly service.”
“Very friendly, competent and convincing me to upgrade my phone and supplier. Very low key but I left upgraded although I went in for a simple question which was answered!”
9AM - 8PM
97 Main St, Stoneham
Mobile Phones
“Jardel was super helpful in getting my new phone setup! He was helpful at explaining things and patient in answering our questions. He did everything he could to make it a perfect, 5 star experience and we look forward to visiting this location again in the future.”
10:30AM - 6:30PM
103 Lafayette St, Salem
Mobile Phones
“Phenomenal repair store. Had a damaged screen that they fixed same day for a good price. Excellent customer service and they explained the process of the repair. I had an issue with the selfie camera after the repair on my phone which they apologized for and fixed for free under warranty.
Would highly recommend for a good local repair store.”
“I had a fabulous experience at this Verizon store yesterday. Josh was very professional and helpful. He helped me save some money and set me up with what I needed!”
“Chanell was very helpful when I went in to pickup my new iPhone. From helping to ensure it was setup, explaining what I need to do with my old phone, and installing a screen protector….she was incredibly helpful, very nice, and never left me waiting long even when she was helping other customers. Excellent experience!!”
“Great experience at this Verizon store! The staff was friendly, knowledgeable, and really took the time to help me find the best option without any pressure. Everything was explained clearly, and the whole process was quick and easy. Highly recommend!”
“I went in for a trade-in/upgrade for family member and Devonte went above and beyond to make the transaction as smooth as possible. He also made drop off of the trade-in quick and easy. Additionally, he took the time to minimize the change/cost in billing/plan. Will/would definitely return to this location for future needs.”
“Erik explained all steps re a new phone He was very patient as we needed things repeated
He remained calm relaxed and that helped us as I had gone to another Verizon and it was completely different
I would go back for another phone from him!”
10AM - 7PM
77 Main St B, Andover
Mobile Phones
“Erick was knowledgeable and his customer service was top notch. Answered all our questions quickly and confidently. We visited the site for new phones and he turned us around in 15-20 minutes, that was very much appreciated. Will visit again.”
“I just came in to ask the price on a screen protector and she told me 12 bucks and I only had 7.52 in cash on me and she said don’t worry I will do it for you. they have always been really nice in there in decently priced. Come check it out they have something for every phone out there”
“I worked with the store manager - Ashley and she was absolutely amazing. She worked hard to look at what I was currently paying and finding all the right deals to meet my needs and save me money. When I had to return for the phone trade in - she proactively found me even more savings. We had 4 phones to setup and Ashley also had a team member that was so helpful in taking on any task to help in the process. Ashley’s customer service was above and beyond anything I would have expected. I highly recommend coming to this Verizon store.”
“Go to Marconi Radio when you need a new phone! Anthony set up the service and took care of all the little details. My experience at Marconi far exceeded any Verizon store. Also, I am happy to support a local business.”
10AM - 7PM
225 Market St, Lynnfield
Mobile Phones
“Exceptional, professional service at ATT Lynfield,MA. Do NOT do business in Beverly, MA as it is not a Corporate store and the level of service and lack of respect for the customer is sadly absent.”
“I was desperate, lost my phone and leaving today for 7 weeks out of the country. Norman was awesome. Got me a new phone, helped me set it up. I was frantic, everything related to the trip tied to my phone. He was able to restore everything and set my mind at ease. Seriously, If I could give Norman 10 stars I would!”
“Jennifer really made my day again. I always do everything online and never have to go in a store for help. But recenty I got so busy with my new born and when my phone was not working for a whole day I couldn't call anyone, I got so stress so I went in the store to ask for help and Jennifer was so nice to me and helped me so much.... she tried her best to look for a solution. It was almost time for her to go home but she helped me until we figured things out. I highly recommend Jennifer, she knows so much, she is very good with phones... I love how she took over my phone and did everything for me! She's very fast too!!! I told her from now on if I have anything to do with phone, I will go see her!!! Thanks Jennifer!!”
10AM - 6PM
413 Lynnway, Lynn
Mobile Phones
“My experience with Randy was great he was extremely patient very accommodating as I had my two children with me, during this time her helped me resolve a few issues that were very challenging and did it with finesse 5 stars for this guy he’s truly awesome”
10AM - 7PM
157 Main St, North Reading
Mobile Phones
“Outstanding customer service by Miguel Garcia, friendly service without all the upselling!
Got my new IPhone Air today and he set up everything for me and even helped me box up the old phone to send back.
Great service is hard to find nowadays, I would highly recommend going to this location for all your phone needs and you’ll leave a very happy camper.
This is my go to Verizon store going forward!
Please recognize Miguel for his excellent service today!”
“Huge shoutout to Julian at the Woburn branch! My boyfriend needed a new phone and I tagged along, expecting a long, drawn-out sales pitch. Instead, Julian was super transparent and respectful of our time. It's rare to find a rep who is knowledgeable without being 'salesy.' He turned a chore into a great experience. AT&T is lucky to have him-I might even be jumping ship from Verizon soon because of this visit!”
9:30AM - 8PM
114 Broadway, Saugus
Mobile Phones
“We just spent over an hour at your (01906) Saugus, MA, location with Mike B. On Route One North. We had billing issues. He was so helpful. The mistakes were all made in 2021 when it was Sprint but whatever he couldn’t fix he guided us through and what he could answer he did clearly and with a positive attitude. I realize he didn’t make any commission working with us and missed out on other customers. It didn’t seem to phase him at all. He kept us laughing with his very good humor. Kudos to Mike B. and thank you!”
“Very happy with the service and assistance we received at this store. Alex took his time to go over all of our options and addressed all our concerns. Great customer service and support will keep me coming back to AT&T”
“The sales associates went above and beyond trying to help me they were personable, professional knew there material and made my purchase easy and pleasant
They spent a lot of time getting my needs accomplished
That you guys !! A+,10 out ot 10 5 *****
Armand scapicchio”
10AM - 8PM
1 Canal St, Salem
Mobile Phones
“My phone broke and went to this Verizon shop to get a new phone. Victor was so helpful and patient. I went back today and a different associate helped me. They were also amazing. They made a stressful situation so much nicer. I have never had such a good experience buying a phone. Will continue to work with them from now on.
Thank you,
Cynthia Pappas”
“I have had 2 phones and an iPad fixed here. They were transparent and friendly. The service was great. I am about to bring my daughers phone to be fixed. The prices were reasonable.”
“Messed up the settings twice un my new tablet and phone and they both were incredibly helpful. One of my best customer service experiences I've had at a telephone store”
“Definitely see Michael when you come in the store. I hadn’t gotten a new phone in ages and he was very helpful and not sales pushy to help get me everything I needed.”
10AM - 8PM
11 Paradise Rd, Salem
Mobile Phones
“The hated going to att task was today. Well we were blown away and Had a great experience with Sebastian and his team(Norman). Went in with the thoughts of how do we save money and possible closing our accounts. Walked out with better phones a better monthly bill and a lot of personalized help and attention to detail that we have not received in the past. Thanks again for this positive experience!”
“Went in to replace my iphone screen, and Ron was able to assist me. He was able to do it fast and once received, it looked like it was brand new again. No issues whatsoever. I highly recommend this place if you need your screen replaced.”
“These guys are great. They are super friendly and knowledgeable about all Powersports. They work out of there home property but are set up great to complete any job better than most shops I've seen. I've had pat work on all my machines( ski doo back country, Cbr 1000rr and my kx450f). I couldn't be happier with the work he does and the prices. He seems to know a lot about the newer machines and takes pride in his work as everything I've brought comes back detailed and working perfect. I highly recommend these guys to anyone.”