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Open 24 hours
325 Boylston St, Newton Centre
Electronics
“Top-tier. No one does it like this place. They’re brutally honest, the customer service is elite, and they actually care about you. If you’re not coming here, you’re missing out.”
“Absolutely amazing service! The staff was incredibly knowledgeable and helped me find the perfect phone plan without any pressure. I left feeling valued and excited about my new device!”
“Amazing experience here with Khristia! She was so helpful and clear with every step! She gave me the most valuable, professional, and best experience I could have.”
“I came in with an interesting issue where my iPhone would not receive group texts. The two associates were so helpful and nice and did a reset that corrected the issue!
Awesome!
Thank you!”
“I needed my android LG phone fix asap. After diagnostic testing, they didnt have the parts in stock. An Order was placed overnight, and they fixed my phone the next day. I'm so thankful for them bringing my phone back to life.”
“Because I do not even begin to approach an expert level with all the latest tech, it can require infinite patience to understand my needs and educate me. Franklin has this patience in spades! He is an incredible asset to the company and goes above and beyond. Thank you, Franklin!!”
“Perfecto, Barry, Wayne, and Geo were FANTASTIC! Set up custom speakers and TVs in a day and a half, even spending a couple hours in the phone with our Internet/cable provider to ensure we were set up. And my dog got plenty of pets. Highly recommend!”
“I went to metro pcs on 372 Washington brighton mass.
This morning.The customer service rep I believe her name is MARIA.
SHE is a BLESSING. GOD BLESS HER FOR ALL HER
HELP”
11AM - 7PM
252 Brighton Ave, Allston
Electronics
“Great selection of games, consoles, user manuals, and accessories. Seriously, they have everything! Plus, the customer service is second to none. Wonderful experience all the way around!”
10AM - 8PM
85 River St, Waltham
Electronics
“Great people. Unable to fix the problem but spent 90 minutes with the problem. Metro PCS cooperate couldn't even fix the problem yet. Very family oriented and helpful”
“One of the best stores, amazing customer service, have an amazing inventory. First ones to have fenix 8 in orange spark when everyone else was out of stock. Also amazing staff that is very knowledgeable”
“Excellent technician who answered all my questions in a clear professional way. Efficient. Made sure all wires were bundled neatly. It was a pleasure to work with Elite. Thank you so much!””
8:30AM - 5PM
120 Elm St rear, Watertown
Electronics
“Stereo installation pros. Its been two years and my system still sounds amazing. Derek sorry just getting around to this. Small world we had never met, well maybe in the 80's as we ran in a similar circle. Speed is just a question of money. How fast do you want to go? Same with stereo systems. I can't remember the techs name but he was super nice did a great job. I had a leak somewhere rug was soaked instead of blowing it off they lifted all the carpet and dried it out. You get what you pay for. Wrapped cables etc, prideful work ethic. Great job. The shop is part high end showroom part museum. If I had the money the detailer looks A+ too. If you're preparing or prepping for future work have a check list on the work order.
Thanks SIM”
10AM - 7PM
98 Causeway St, Boston
Electronics
“I visited the Store on Causeway Street because my previous Carrier was causing me issues, and not willing to work with me. Robert Dalton went above and beyond to get me everything I needed and wanted! He guided me every step of the way, with class and urgency. I would highly recommend this Location, and if you can get Robert to assist you, you'll be in great hands!”
“I highly recommend the T-Mobile store in Dedham, MA. I had a significantly damaged iPhone after an accident. I experienced exceptional customer service on multiple visits. I dealt with Nicole on 2 occasions (who was amazing!) and Jeremy on 1 visit- who was also wonderful.
I had to spend some time there while my data transferred and I got to observe the whole store. All of the employees were hard working, engaging and most importantly- very kind to all of the customers. Not all stores offer such a positive experience- I do hope T Mobile compensates their energy and efforts!”
“Very good quality products. Prompt delivery. Highly recommended. Thanks for the great service! From placing the order online to delivery was a very smooth process.”
“It is the dream of every PC gamer enthusiast to enter this store and buy their own PC, the staff is very attentive and knowledgeable in their respective areas, a great visit!”
“Dariusz is amazing he redesigned my audio system twice and will not leave until everything is perfect as a professional Classical Cellist, who does a lot of recording the quality of my Sound system is very important to me. He helped me install a Blu os audio system with their receiver and a British amplifier that weighs more than I do.”
11AM - 7PM
899 Main St, Waltham
Electronics
“I was looking for headphones and the only ones they had on display were the Focal Utopias. I couldn’t afford those but the staff let me try the audio setup, so that was cool. The guy also recommended a specific DAC dongle for me.”
“I have been a customer of Zetronix for over 15 years. I first purchase was a single lens Black box dashboard camera. During these years, it has endured very hot and cold season and it is still doing its job. Someone stole my SUV out of state and throw it out the window, after stealing the car, and I happened to be going down a street and saw what looked like my camera on the side the street. Once I got back in state I plugged it up and it’s still does it job. Now I purchased the Rout 4K dual lens dashboard camera. About a month using it and like all of Zetronics products I’ve purchased, it work super good. It plugs into the OBD2 connector. The instruction says it won’t drain your battery, it doesn’t. In the parking mode, it picks up people or movements about 30 feet away. And the sides and the back of my car it picks up movement at a distant and it sends out a text or a video of the movements. You will be very satisfied with this unit because if some one attempt to steal your car you have have a video stored on your phone”
10AM - 8PM
57 Bond St, Watertown
Electronics
“I just took my phone to T-Mobile at the Arsenal Mall in Watertown. I had tried to change my phone to ring longer and used a code from the internet. My phone then stop taking all calls and and blocking any voicemail. Marcos Rodriguez was wonderful. He quickly and efficiently corrected the problem. He was respectful and has a kind manner that put me at ease. Thank you Marcos!”
“Incredible experience because Ben made it so - he is the best customer rep I’ve ever interacted with, and he made going into Comcast, one of the worst places in the world, a joy. Thank you Ben. Give him a raise.”
“The guy was great I can truly say and I'm not easy at giving compliments and I've been with a lot of different T-Mobile AT&T Sprint this probably was the 1st time ever that someone was honest kept it real and handled their business like a chanthe business like a champ nothing but respect good one to go to for troubleshoot”
10AM - 8PM
1189 Highland Ave, Needham
Electronics
“Keith is genuinely one of the best sales managers I have ever come across. His knowledge, personality, and performance is something I've never seen before. Especially working in the restaurant industry for 30+ years I can spot great customer service right away.
Thank you Verizon for having great employees to help me out.”
“Herc is my guy. These guys are the best and have the best prices when it comes to installation of alarms, remote starters and stereo equipment. Drop by for all your needs. These guys are seriously talented”
9AM - 7PM
3 Mt Auburn St, Watertown
Electronics
“I don’t typically leave reviews, but I had a great experience working with Kyle and thought others should know about it. We came in to get my wife a new phone and he walked us through all the current deals and plans. After talking through our options not only did we get a great deal on a new phone but he helped us lower our monthly payments based on how we use our phones and set me up with information on how to switch to Fios for our home internet which I’ve been thinking about doing. This is definitely the place we’ll come whenever we need help with our Verizon products in the future. Thanks again, Kyle!”
“A company that leads the world in AI technology, still manages to get one thing right thankfully. Customer service is still a necessity in life, always has been, and will always be. My Pixel 9 Pro XL was affected by the green line and the screen was black, making it impossible to use my phone.
Thankfully a live Google store is available in Boston, with helpful and professionally competent staff. The technician that serviced my phone named Wednesday, was confident and assured me that he would resolve the issue. I'm so greatful for his help in fixing my phone and it looks and works amazing.
Thank you Google, for hiring the best and brightest technicians. Please give recognition to Wednesday for his talent and very professional demeanour.”
10AM - 8PM
301 Harvard St, Brookline
Electronics
“Went here to trade in my old phone for a new one. Melanie handled my case and made what was normally a dreadful process an ez one thanks to how she worked w/ me and answered all my questions. Great service overall, will probably stick to this store in the future!”
10AM - 8PM
1100 Lexington St, Waltham
Electronics
“Absolutely amazing experience! Mustafa went above and beyond to make sure I had a working new phone, even though it was closing time. His patience and kindness really stood out! The store manager Rami was very helpful too; you can tell this team truly cares about their customers. Hands down the best Verizon store I have ever been to.”
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“A friend told me to check out this 7-Eleven when I needed a few things before listing my house. They had everything I needed, and I was in and out on schedule. A solid spot if you're over here in Newton looking for quick snacks or drinks.”