Internet Service Providers near North Billerica, MA

20 locations found near North Billerica
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“Salah was knowledgeable, courteous, and professional. This was both the shortest and most pleasant visit I have ever had to a verizon store. Thabk you Salah for getting me all set up with my new iPhone!”

4.7 Superb14 Reviews

“I have known Jay through 6 I Phones. His service has been consistently great. Always available for assistance. You can’t do better than to purchase a product from Jay.”

4.7 Superb80 Reviews

“Malik was an excellent Verizon employee. Not only did I have a great experience I know the people behind me did all well. Malik should get a bonus with his expertise and humor. He was beyond great. Thank you Malik!”

4.7 Superb68 Reviews

“The team was incredibly attentive and knowledgeable. They helped my pick out the right products then graciously installed my screen protector and other accessories for me.”

4.8 Superb52 Reviews

“The service received from Sean and Jackson was outstanding. I usually compare buying a new cell phone to buying a new car with it being a long and tedious process. My purchase of a new iPhone with a new Verizon was so easy at the Pelham store. The most time-consuming process was the transfer of data from my old cell phone to the new one and during that time, at Jackson's suggestion, I ran some errands I had planned for the day. I returned to the store about an hour later and my phone ready. With a quick and successful test call, I was on my way. It was a test-study in customer-centric service and I would recommend this store to anyone.”

4.8 Superb45 Reviews

“Elisa helped my son and I obtain great loyalty customer discounts for both an iPhone 15 and a Google Pixle 8 and a newer/better family phone plan with more data capacity at about the same cost. Elisa was very helpful and thorough.”

4.6 Superb48 Reviews

“I had a great experience at this location. Ronny has great customer service. And did everything to the best of his knowledge. And try helping me with other services aside from what I originally went for. Gave some advise on some other products.”

4.4 Superb81 Reviews

“My husband and I have never had a more wonderful experience at a Verizon store. Alex & his colleague made the entire process totally painless. I don’t think we’ve laughed that much in the last few years.”

4.5 Superb55 Reviews

“Hector was such a great help! I was there March 2024. He diagnosed and solved my problem even though I was leaving Xfinity Mobile! (I had a great experience with XM but the coverage wasn't good enough at my new rural home). I can't tell you how grateful I am.”

4.5 Superb29 Reviews

“Michelle and her team went above and beyond to get us as T-Mobile customers. I'm not just saying that either, on the day I expressed interest in signing up she drove to another store to pick up the iPhone we needed. These are people that really care about what they do and it shows. Anything you need they will help you with!”

4.6 Superb23 Reviews

“I went to this store because I was insanely unsatisfied with AT&T and their BS and was looking for a more affordable phone provider. The associate who helped me, I believe his name was Allam, was very helpful and kind. He wasn't pushy and didn't try to sell me something I didn't need. I told him what my budget was and he followed through down to the last detail. I left the store having spent much less than I anticipated. Thanks for a pleasant experience.”

3.4 Good11 Reviews

“I called before hand to make sure they had my product in store.. they answered the phone quickly and she was very helpful! Once I got into the store everything was handled quickly and professionally.”

3.4 Good13 Reviews

“After a hour and a half waiting on the phone for t-mobile representative... she couldn't verified my identify to set up my e-sim. I had already explained my 'broken' phone could not be turned on so I could not receive her text message to verified whatever code she is sending... T-Mobile as a company need to do better with the verification process for online services/calls. Why make customer set up two step authentication or code verification etc only to send them to the store with an photo id? Especially after waiting a hour and some minutes to get a representative on the phone?? Anyways, I digress. These poor reps at Bridge Street had me walking in 15mins before their store close. If I was them, I'd be annoyed but Wes greeted me and tried to help me. His partner was kind enough to keep trying to when the e-sim wouldn't registered or whatever it does through their system. I truly felt bad and shown up 15min prior to closing. But I was so annoyed with the service I had on the phone & I was without a phone for three days! They stay after store hour closed and they didn't rush me out. I kept apologizing yet they were nice about it and told me no worries. Thanks guys! It was much appreciated!”

3.2 Average16 Reviews

“Customer service in multiple languages ​​from prepaid services to contract serviceI use the prepaid service, it gives good service, speed and affordable rate, it includes a modem for the first month for 45%, I have been using the prepaid service since 2017.”

3.3 Good29 Reviews

“Brandon helped me in a nightmare situation with Verizon, and was able to verify my identity and unlock my phone number to be activated when Verizon Customer Service, Technical Support, and the Reading, MA corporate store all failed to do after literal hours spent attempting and trying over the course of 2 days. Brandon resolved the issue within minutes by simply verifying my identity using my state and federal IDs and was patient with how frustrated we were by the time he was working with us. I will still most likely be transferring service after this ordeal, but Brandon helped me at least reconsider remaining with Verizon now that I can access my own phone number and account again.”

3.1 Average19 Reviews

“Huge thanks to Christen Martinez for helping me and my mother for changing the name on my T-Mobile account and upgrading me to the Google Pixel 7a. You guys are awesome.-Jack Dunk”

3.3 Good52 Reviews

“Marco, a manager went above and beyond to fix a billing issue that had been going on for over a month. Talking to reps by phone sent me down many time consuming tear inducing wild goose chases. I learned from this experience, always go in store! The store reps like Marco are excellent! Very professional. Patiently talked to the billing department for 30 minutes to explain what the issue was. The in store experience even interacting with other associates is far superior to Verizon. Many thanks to Marco, the MVP who finally got my issue fixed once and for all so thay I finally have closure. I trust the in store reps but I cannot say the same regarding the phone reps.”

3.1 Average28 Reviews

“I needed to upgrade my phone and even though there's a TMOBILE less than a mile from me but I opted to try this one in Wilmington. The reason is the one near me is always crowded and I as I get older I don't have the patience to spend at least an hour to upgrade. The experience I had at this store was beyond amazing! The two young men working there were very professional,knowledgeable and really made the upgrade process great!! I was in and out in half an hour!!! First time ever, and Ive been buying cellphones from the size of sidewalk bricks in the day to the S23 now (lol) Great location, great staff!!”

2.5 Average11 Reviews

“The staff is great! An employee named Ian helped get a great deal on a new phone, and was overall just a pleasant experience. Welcoming and laid back vibes in the store.”

2.1 Poor15 Reviews

“I went it at 7p and the two employees there helped me start on a new phone plan with T-Mobile and got me set up with my new iPhone. They were extremely helpful and kind and answered every question I had. They told me usually they don’t allow phone transfers after 7 because they close at 8 but they stayed a few minutes late to make sure my phone was set up and working and that I had everything I needed before I left. If I could give more than 5 stars I would because of how amazing my experience was. The two employees I interacted with make me very satisfied with my choice of switching to T-Mobile.”

2.7 Average67 Reviews