{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Well informed and friendly service. Answered all questions and provided us with the necessary help so we were all set when leaving. Couldn’t have been easier or better. Highly recommend!”
“Everything took about 45 minutes. I got a new phone to replace the one that I dropped by accident. Everything‘s on it happy about the price and a gentleman was fine at Verizon in Wilmington.”
“Stoped in the store today with some miss information from Walmart on a Verizon prepaid plan. Will was awesome and helped me greatly getting me set up with a Verizon promotional deal. Over great experience!!”
“I went to the Verizon store in concord ma for my daughters new iPhone I have gone to other Verizon stores and I was days on the phone with Verizon trying to fix all the billing problems Elmer Rivera. The gentleman in the Concord store has handled both my daughters new phones no issues at all. He is a professional at what he does at he told me that the bill will be OK this time around and it was Love that store will always go back Elmer Rivera is the best. Brien Daniels customer”
“Jon was very helpful and patient and pleasant to deal with. We appreciated his willingness to accommodate our phone needs and solve issues that came up with my older phone.”
“I originally tried to shop at the North Billerica store, but they were not open at 10:15am, despite the posted hours of 10-6.
This was actually a blessing in disguise, as I went to the Pinehurst location instead, and it was a great experience!
I was assisted by a very knowledgeable, very helpful young man named Luiz. He was personable, exhibited excellent customer service skills, and worked with me to make sure I got what I was looking for, and that I was satisfied with my purchase.
I will not be returning to the North Billerica location ever again. My home store is now the Pinehurst store, where I know I will be treated with respect, have all my questions answered, and feel like I am welcome. I've already started telling my friends and family members what a fantastic experience this was. Luiz is definitely an asset to your team! His service today should be held as the standard for your staff. Thank you again, Luiz!”
“excellent service from Carlos and the staff there, very professional. I changed subways and they offered me an extraordinary plan. I really recommend this place.”
“Jonathan is awesome! He is a kind, professional and patient man. He went above and beyond to help me switch back to T-Mobile.
I highly recommend the team at this location! Thanks, Jonathan and Steve!”
“I had the absolute best experience dealing with Wes Luna at the Team Mobile Store on Bridge Street in Lowell. He was very helpful and knowledgeable in all aspects of my account and adding a new phone and Apple Watch. I recommend him for anyone going into this store.
Thank You, Wes ?”
“Great Store! Great customer service and Team work
Maryellen was awesome and so helpful. Nice group of people who seem to enjoy what they do and work well together. Highly recommend this store!!”
“Marco, a manager went above and beyond to fix a billing issue that had been going on for over a month. Talking to reps by phone sent me down many time consuming tear inducing wild goose chases. I learned from this experience, always go in store! The store reps like Marco are excellent! Very professional. Patiently talked to the billing department for 30 minutes to explain what the issue was. The in store experience even interacting with other associates is far superior to Verizon. Many thanks to Marco, the MVP who finally got my issue fixed once and for all so thay I finally have closure. I trust the in store reps but I cannot say the same regarding the phone reps.”
“Desperately went into T-Mobile in Burlington to change my service from AT&T, due to a technical issue on my line that AT&T, both in store and on the phone, could not fix for 3 days. Christian H. Spent about 30 minutes with my phone, and got my AT&T service back on. No pressure to switch or buy. Just an absolute solid effort at customer service! If I could start from scratch, I’d go to T-Mobile in a heartbeat. Ask for Christian!”
“The staff is great! An employee named Ian helped get a great deal on a new phone, and was overall just a pleasant experience. Welcoming and laid back vibes in the store.”
“Josh helped us recently. He was so patient in answering all of our questions regarding a very complicated (to us) bill. Despite the busy time at the store he calmly addressed our concerns.
We appreciate Josh.”
10AM - 8PM
199 Plain St, Lowell
Internet Service Providers
“Yad was a great help. We are moving into our first apartment and had to get internet, cable, and new phones. Yad helped us with all three, and at a great price. I highly recommend seeing him.”
“James , george, hass edianis... thank you for your expertise help with setting me up with my new phone . I highly recommend your mobile store on chelmsford street Lowell mass. I so much appreciate all of your help”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“I had an excellent experience at the Verizon Wireless store in Billerica, MA. From the moment I walked in, Ramon was welcoming, knowledgeable, and genuinely helpful. He took the time to answer all of my questions and explain my options clearly. He made the entire process of upgrading my plan and purchasing a new phone smooth and stress-free.
What really stood out was Ramon's knowledge of Verizon processes, his kindness, and patience. I never felt rushed or pressured, and he went above and beyond to make sure I left completely satisfied. Customer service like this is hard to find these days. I wanted to tip the man, but he refused and let me know he was just happy to be doing his job to my satisfaction.
I highly recommend working with Ramon at Verizon Wireless Billerica, MA location to anyone looking for honest advice, great service, and a positive experience overall. Give this man a raise, he deserves it!”