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“I visited the Verizon Store on Linden St in Wellesley to be greeted by Isaiah. I was happy to see him as he had previously helped me. Again he was gracious,helpful and patient in answering my many questions. Excellent Customer service.”
“The gentleman was very very helpful to me in many ways I honestly appreciate his services I fill that this store having Franklin and his thank you as a sales rep will do very well because of his kindness to the public”
“Diego Cabreraat the Canton AT&T store was so helpful with my upgrade the transaction was smooth and easy he even inform me on other offer I had with my upgrade”
“I recently visited the fantastic Genius Planet and had an absolutely amazing experience! From the moment I stepped in, the friendly and knowledgeable staff greeted me with a warm smile. They patiently listened to my requirements and guided me towards the perfect cellphone that met all my needs. The store had a wide range of options to choose from, and the staff went above and beyond to provide detailed information about each model. The purchasing process was smooth, and I left the store feeling confident in my decision. Overall, this store exceeded my expectations with its exceptional customer service and extensive selection. I highly recommend it to anyone in search of a new cellphone!”
“In July of 2017 I walked in. Four or five customers were ahead of me. One guy was working behind the counter. The first person approached and asked "habla Espanol?" Si' he replied. This person was relieved and left very happy. The next person asked "fala portugues?" Sim He replied. This customer was also relieved and left very happy. Then it was my turn. I asked " you don't speak English also do you?" Yes I do my friend - how can I help you. I'm a customer since that day! Victor and I have become very good friends. Victor owns this franchise and has ZERO EMPLOYEES. He works here 7 days a week. His dedication to his customers is unmatched I'm sure. I'm willing to bet that Victor's loyalty % from his customers is the highest in the whole company. The fact that this store is in a "lower income" area makes the fact that he is still here 6 1/2 years. Still ZERO EMPLOYEES. I BELIEVE THE COMPANY SHOULD RECOGNIZEAND SHOW SOME KIND OF APPRECIATION for Victor's dedication and success.Thank You reading thisStay Safe”
“Edgar has helped me out multiple times at this location, making each visit stress-free. His advice led me to make informed decisions in which I felt confident. Shoutout to Patty for her honest opinions too!”
10AM - 6PM
211 North St, Foxborough
Mobile Phones
“Shout out to Darnel at the Foxboro store. My wife & I just met with him to discuss our Verizon & Fios services and rebates. He is awesome to work with, knowledgeanble, Polite. and very helpful! Thanks!”
9AM - 9PM
230 Needham St, Newton
Mobile Phones
“Meek was wonderful! He was very thorough, respectful and a pleasure to work with upgrading a phone. Definitely would recommend working with him for any Verizon needs. Thank you!”
“All I can say is WOW. My mom severely cracked her iPhone screen to the point where her Face ID wouldn't even work anymore. We were on our way to the Apple Store to buy her a new one when I informed her that getting her screen replaced would be significantly cheaper. She was hesitant, but I convinced her to stop by TurtleScreen near her house after seeing great news articles about it online. We came in at 6:15PM just to inquire about pricing and their hours - thinking they wouldn't be able to do a same day repair given they close at 7PM. However, they squeezed us in as soon as we came through the doors and by 6:45PM my mom had a brand new phone screen! She's so happy with how her phone looks and we were extremely impressed by the professionalism of the folks working at TurtleScreen qnd their efficiency. The prices are very reasonable for what you get and my mom ended up saving hundreds of dollars compared to getting a new phone! Can't recommend these guys enough!”
“I was desperate to talk to a human who worked at ATT about non-urgent damage on my iPhone's lens, but kept getting redirected to ATT's self-service model in my multiple attempts on their site and phone system. As a last attempt, I called this branch and Colby (store manager) answered. Although I know it's not his role, he patiently explained my options for addressing this issue in layperson's terms I could understand. He even walked through specifically what section of my bill I needed to look at to determine my coverage benefits, and then from there gave me clear next steps of what number to call, what to say, how much I could expect to pay, and how long it generally takes. He was professional, knowledgeable, and communicative. When I got off the call, I felt I had been helped with all my questions and it reminded me of the olden days when customer service was a service hallmark of many retailers. Because of this, I will continue shopping at this ATT Dedham branch. My experience over the phone was A+.”
“Luis is very knowledgeable and extremely helpful I would have been made to buy a new phone, he fixed everything I will always go to Willy’s wireless for any phone help”
“I have used Gadgetworx on multiple occasions, mostly for iPhone screen repairs but most recently for replacement of the charging port on a Samsung phone. They have always been good at what they do, with a quick turn-around on the repairs, and fair pricing. They are always my first choice when something fixable goes wrong with a family phone.”
10AM - 8PM
20 Stockwell Dr, Avon
Mobile Phones
“I worked with a gentlemen here yesterday on switching out my phone with a new one. He was super helpful and pleasant. As I waited for my phone to load, he assisted others and was very pleasant with everyone. Great customer service!Thanks,Shakia”
“Excellent place good attention to the clients and people with professional ways to treat customer with grace and respect highly recommended to anyone to do business with thank you very much”
“I visited this store late on a Saturday afternoon. I had a few issues that I needed help with. Mike was an extremely good listener and troubleshooter. He was very patient and explained things in a very understandable way. I cannot recommend him highly enough.”
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“I was struggling getting an issue resolved over the phone so I went to the ALH AT&T. Miles was so helpful and polite. I was in and out in 10 minutes with the issue resolved.”
“Diya was super helpful. Came in for a screen protector for my Samsung S23 Ultra. She took the time to ring me up and apply the protector in front of me. Easy process and most importantly carefully applied. I would come back to this location.”
“I had a great experience at the T Mobile at the Walpole Mall Massachusetts location. Samijah was outstanding she helped me with cleaning up the trash and everything from the past during Covid days. I really appreciate it ? She has patience understanding and a wonderful personality. Hope she possibly considers a manager position one day. Highly recommend keep up the great work. Yaya was great as well.”
10AM - 6PM
1115 N Main St Unit 1, Randolph
Mobile Phones
“The people are so kind, understanding & like no other. It's actually great when I have an issue, because the people are calming & the best part is they know what they're doing!! I'd give em 10☆”
9:30AM - 7:30PM
1514 Dorchester Ave, Boston
Mobile Phones
“The staff is very helpful and knowledgeable. Very friendly people. Great prices and services. The referral program Cricket has is also great. Up to $250 in referrals.”
10AM - 8PM
88 Needham St, Newton
Mobile Phones
“At the AT&T Store at 88 Needham Street in Newton, Mass., this seems to be a stand-out location for AT&T assistance. I had made a payment as well as a payment arrangement with AT&T and at the corporate level, the payment arrangement had not been processed so I was lacking service. Right away Daniel helped me and he knew instantly to have the manager address this. The manager, Matt, was able to seamlessly expedite the matter - I would like to say that At&T on line was not able to do anything nor was the telephone number I was given via At&T on line so without the honest-to-goodness help by Daniel and then Matt's managerial expertise - perfect result. If there were six star ratings, this location with these dedicated people would be a six-star rating, I sort of hope management gives them each a company car. Thank you for hiring people of this quality - here! A Bentley Continental would be nice.”
“Ferdinand is an amazing resource. He comes to the office to fix problems but takes the time to ask questions before coming to see if it can be fixed over the phone. I find him to be very competent, and he has a very friendly and pleasant manner. And he doesn't make us feel like idiots for not being computer literate. He explains things well which really helps. We have found him to be a lifesaver since we are very dependent on our computers and network. It is wonderful to have his expertise available to us. I have worked with several IT people, and he is right at the top. And his fees are very reasonable.”
“Needed to get a phone for my son and we had a wonderful experience. Sarah was able to get us a new phone, a line added, and switched numbers on an Apple Watch in a timely manner with kindness and patience.Super glad we picked this location and that Sarah was there to help us. Excellent experience all around.”
“Excellent customer service. I lost my phone. The store manager went above and beyond to help me. The insurance company was giving me a hard time to file the claim but finally was able to do it thanks to this store manager ??. I really appreciate it.”
“I had a very good experience at this store. The one thing I think they need to improve is getting names of customers as they walk in the door, someone should say hello and making acquaintance get their name. Wesner the sales rep, took very good care of me make sure that I got everything and my phone was working properly when I left, I really appreciate him.”
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“We went to the Norwood store today to do several things on our phone plan and had a great experience. Orlando was very helpful and friendly, and was able to handle everything we needed quickly and easily.”