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“Was in Verizon today with Alison the Hudson location. She was incredible to work with, answered all our questions, and helped us update our phones and watches. Would absolutely go back there to work with her again”
9:30AM - 7:30PM
129 Highland St, Worcester
Mobile Phone Accessories
“Fantastic service! My friend recently got a new phone because his old phone was not turning on. So we were having trouble getting into his Google account on the new one. So we took his old one here and a friendly employee immediately got to work helping us and taking apart the old phone. Replaced the power button to no avail but came to the conclusion it was the motherboard and would need further repairs if we so inclined. She didn't want to charge us but I gave her a tip anyway! You are in good hands if you go here!”
“Jayden was absolutely amazing! He was helpful, friendly, and made everything so easy from start to finish. Excellent customer service I really appreciate all his help and highly recommend him and will be back!”
“Amazing customer service 😊 !!!! I will recommend everyone to go to the place. 5 ⭐ ⭐ ⭐ ⭐ ⭐”
“Watched Cory handle an extremely difficult ongoing issue for the couple ahead of me… what had been going on since last September ,was resolved in 20 minutes! Now THAT is excellent customer service!!!!”
“I came here to replace the battery on my iPhone 11 and got a really great price. I also picked up a case they had in stock for a good deal. The guy working there answered all my questions and helped with some technical concerns I had. I definitely recommend this place if you’re on a budget and need honest, quality service.”
“Enes fixed up my daughter's dell computer and ordered hard to find parts. He basically completely rebuilt it did an amazing job! My daughter is so happy and has not lost the progress in all of her favorite games. Thank you”
“I had such a great experience with this place. Sai and Addy were so professional and explained everything so thoroughly. I would recommend this place to everyone.”
“Try to reach you .. no body picking up the phone… I have a MacBook Pro .. and a screen protector… can you install it for me .. I will pay.. please let me know know sir.”
“Anthony was AMAZING. I am technologically unversed and he went thru everything to help. He was professional, helpful and VERY personal. High marks to him!! Thank you!”
“Just want to recognize the fantastic help I got at this AT&T location. Jairo was professional, attentive, and worked hard to solve my issue without making me feel rushed. Really appreciate the great service.”
“Fantastic customer service at this store. Christina was a huge help, incredibly friendly, and fixed my issue in no time. Highly recommend stopping by this location if you need wireless assistance.”
9:30AM - 8:30PM
270 Pleasant St L, Worcester
Mobile Phone Accessories
“One of the best Multiservices store in worcester, from fixing computers, replacing your phone's screen, paying your bills and even activating new lines of service with a lot of different prepaid companies.”
“Elshad is amazing!! He is VERY talented and knowledgeable and beyond that he is very honest. I went to Elshad today as my touch screen for my iphone X was not responsive. He first tried to fix it without changing the screen. He then gave me a very competitive price and he gave me a one year warranty. He was so good that I wanted to give him a little more than he had quoted me but he refused to take it as he said if he wanted more money he would tell me that other things were wrong. He is a good man. Go see him if you need your phone fixed. Thanks Elshad!!!”
9:30AM - 7:30PM
333 Grafton St, Worcester
Mobile Phone Accessories
“Alexis BIG DOG...This is the guy right here...remembered me from months before AND my issue AND took care of my mama who doesn't have a clue w phones. Good guy nice guy....the girl I forgot her name but she was super nice too”
“AT&T technician Jordan at Park Ave., Worcester, Mass store was very helpful answering my questions and helping me out with additional Purchase of a Wi-Fi and Internet tower. To lower costs Of monthly bills. I really appreciate you. Thank you, Jordan.”
“Cant express enough how much of good job these guys consistently do and always committed to providing exceptional service. I've gone a few times whether it be Jeremy, Abner, or Jose they always make sure to take care me and make sure I leave with a smile on my face. 5 out of 5”
“I’ve gone in a couple times now for a phone issue. I’m always greeted by a tall’ish (maybe 6’2/6’3) man who kinda looks like a baby wearing glasses. I’d look for him if you need help. He never tries to sell you anything - just super helpful.”
“I came into Verizon from Tmobile because my bill was honestly getting ridiculous with 4 kids on my plan. Reed helped me switch everything over and made the whole thing way easier then I expected. He explained stuff in a way that actually made sense and helped save me a ton of money too. We got all the phones transfered over without any issues and I left so happy. Super thankful for all his help. If you go there ask for Reed!!”
“I'm very happy with my cricket service, and thanks a lot to Rosa because she always help me every time I go to her location, she always provide me an excellent service”
“Alice did an amazing job replacing my phone screen! She fixed it quickly, and the quality of the work was excellent. My phone looks brand new again and works perfectly. The whole process was fast, professional, and hassle-free. I highly recommend Alice if you need your phone repaired! Thank you so much!”
“I had a great experience with Carlos at the Millbury AT&T store. After dealing with two frustrating visits at other locations, Carlos really came through for me. He went above and beyond to fix everything and made sure I left happy. His friendly attitude and determination to help was amazing. If you need assistance, Carlos is the one to go to. Highly recommend!”
“I had a great experience with Logan at AT&T. He helped me get my new phone and made the whole process smooth and stress-free. He took care of everything from start to finish, set everything up correctly, and made sure I was comfortable with my new device before I left. Logan was patient, professional, and clearly knew what he was doing. I really appreciate how easy he made the upgrade process — he’s excellent at his job!”
“Walked into the T-Mobile store yesterday to replace my broken iPhone 16 Pro. Peter Seng was my representative. He was able to quickly look up my insurance information, verify, and within 15 minutes hand me my new iPhone 17 pro, with all my data already transferring onto it! I would recommend this T-Mobile store to any existing or new customers, and a special thank you to Peter Seng- YOU ROCK!”
“Excellent service, I have had a number of phone carriers and have never had a good experience in store. David, the store manager, made everything so easy. He was knowledgeable and personable unlike a lot of representatives I’ve dealt with in the past and knew everything AT&T had to offer. I will 100% be back to this store if I need anything else”
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“Really good store, very knowledgeable and respectful representative, manager was engaging and positive throughout our interaction,TY for helping me replace broken phone. I will always come back to you guys”