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8:30AM - 4:30PM
104 Mt Auburn St, Cambridge
Credit Unions
“I had to read some of the 1 star reviews, because I have NEVER had a one star episode with HUECU in my 25 year history with them. I find them to be accessible, polite, helpful, considerate, and have helped me when no other institutions would. I am not saying they are perfect, or their first attempts at online banking were without limitations, but in comparison to alternatives like BofA or Citibank, I can actually talk to a person in under 5 minutes. That alone gets them 3 stars every time because I am in California. Thank the universe for HUECU! I'm so happy to have them in my corner!”
“Not sure where to start from, the wonderful tellers like Belushi, or the amazing service Doriana and Iliana provides. Anything I ever need they help me get done instantly. They are very joyful and respective and are what I was looking for when signing up for a new bank. Highly recommend to everyone to come check it out.”
“Recently got a mortgage through MPCU. Rates were the lowest I saw anywhere and the staff was so responsive and helpful through the whole process. I'd definitely work with them again.”
“⭐️⭐️⭐️⭐️⭐️I cannot speak highly enough about my experience with Direct Federal Credit Union! Not only do they excel in providing top-notch banking services, but they go above and beyond to reward their members.From day one, the staff has been incredibly helpful and accommodating. Whether it's assisting with a loan application or answering my questions about financial planning, they always deliver with professionalism and a smile.But what truly sets Direct Federal apart, is their commitment to member satisfaction. I recently discovered that as a member, I had access to exclusive perks! Thanks to Direct, I not only have a reliable financial institution to rely on but also the opportunity to enjoy exciting experiences in-branch. I highly recommend Direct Federal Credit Union to anyone in search of exceptional banking services with added benefits!Keep up the fantastic work, Direct Federal Credit Union! You've earned a lifelong member in me.”
8:30AM - 4PM
60 Hallet St, Dorchester Center
Credit Unions
“I have been a member for 40 years. BFCU has always given me the best financial advice. Also, they helped me plan my retirement. I have been retired almost 20 yecars and they have been a tremendous asset the whole time. Thank You BFCU”
“I purchased a home in October 2023 when mortgage rates were sky-high. From all the mortgage rate quotes I received, Metro Credit Union had one of the best mortgage interests, by a decent margin too. David Varno was our assigned mortgage specialist and he was superb in guiding me through the process. He was communicative, easy to reach and pro-active in getting all the paperwork and ducks in order for the underwriter to sign. Overall, while I feel like the process took a bit longer than I was expecting (due to my complicated financial background), I still recommend this credit union for the competitive rates.”
“Maria Vasquez was excellent. Very professional and very pleasant. She help me and my boyfriend open a savings account for his daughter. She answered all our questions. We always have excellent service at Metro Credit Union.”
“Always outstanding customer service! Everyone is reliable, efficient, kind and community focused! Added bonus- City Hall interior space is beautiful and showcases community arts!”
“I had an urgent situation and when I called Webster First I was connected to Denise Grassa who immediately put me at ease and handle the situation instantly. Denise was professional, and understanding. Highly recommend this bank!”
“Ibeth, the branch manager in Waltham, was truly exceptional in assisting me with my loan issues. Her dedication and expertise shone through as she patiently went over the numbers with me during my three visits to the branch. Thanks to her, the discrepancy was identified and soon resolved. I am incredibly grateful for her outstanding support and professionalism. She made a daunting process much smoother, and I couldn't have asked for better help.”
9AM - 4:30PM
236 Holland St, Somerville
Credit Unions
“Ron and Jason are always great awesome people to work with! I never run into any issues with them. They're so friendly and understanding. I would definitely recommend them to anyone!”
“This is a nice little bank with capable employees. I only deposited some money using the Shared Branch feature of credit unions but I got a good impression of this bank as it seemed very homey and unique”
“Asst Branch Mgr Patty was very thorough and knowledgeable. I had an issue which was handled by a mgr which was unresolved that had me feeling me frustrated. I'm glad I returned and Patty was able to resolve the issue. She went above and beyond and didn't push me off to another department. It's ALWAYS a breath of fresh air to interact with someone who has exceptional customer service. Patty is a shining star!!!Grateful CU Member”
7:30AM - 3:30PM
495 Summer St Room 115, Boston
Credit Unions
“To whom it may concern: Phone call to HFCU RE: HFCU -Ms Prajida Bhattarai HFCU Phone Customer Service Representative Bank phone call Date 7/13/2023 (aprox mid day) I had some rather difficult tax and investment questions with respect to my husband's HFCU- IRA account. His account has a couple of CDs coming to maturity. Ms Bhattarai answered all my questions. She was so professional. Her answers to my questions were clear and consise . Then , I needed to have her speak to my husband regarding the most current interest rates to consider for a roll-over. After she politely identified herself to him, she listed for him the current Ira-cd interest rate information. Then she explained to us the HFCU procedures to follow in the event he reaches his RMD date. She mentioned that the Bank had current procedures regarding IRA accounts and the he would most probably would receive notice as the RMD date appoached. She gave us the current procedures the HFCU uses when calculating , handling, conferring and notifying him when the RMD may be be required to be paid out. Ms Bhattarai was preparded , knowledgeable, and professional. Beyond all that, she was patient and kind. Thank you so much for such superior service. Sincerely, Mrs. J. Maloney (RET) - Treasury”
“Pleasantly surprised how new the space was and the service is prompt. This is located on the District Ave complex across from the AMC theatre. When you first enter, you are first greeted by a front desk person who directs you to a bank rep. There is an atm to get cash and the rest of the space is devoted to individual offices to meet with the bank rep. There is free fast WIFI. There is one hour parking in the front of the building otherwise park in the garage.”
8:30AM - 4PM
548 Main St, Boston
Credit Unions
“Honestly I do not understand the negatives reviews. This bank has been so helpful to me in so many ways for me since english is my second language and I sometimes struggle with the language (I'm still learning) They are very patient and try to understand me and help me understand everything. I've called them so many times in my last vacations with problems and they always resolved and helped me in every situation that I had during my vacations. I love how they take care of my money by putting limits on me”
“We have been members of DCU since it first started. We have always liked them and everybody is friendly. Their services are good and their rates are very good. A great bank to deal with. We were able to get a special loan for a used car that we were not able to get that some other banks.”
8:30AM - 4PM
29 High St, Medford
Credit Unions
“Always Use The Medford Branch!My Family Has Been Members of This Credit Union Since Its Inception.Myself Personally Have Been a Member Since 1994., Never Had Bad Service Here, Except With The Loan Department Back in the Late 2000.Since Then Everyone At The Medford Branch Have Been Awesome.I Have Noticed That They Seem To Have Allot of Constant Managerial Changes??This Is Always and Will Be My Credit Union!!”
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“The credit union takes great care of me with all my needs. In my opinion because of my experience credit unions will always be better then banks keep up the great work.”