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“Excellent service!!! Mr. Sweeper is a great example of an independent business that really cares about their customers and community. All of the staff members are friendly, very knowledgeable, and professional. I highly recommend this store for purchases and repairs.”
“I almost never write reviews, unless I'm prompted by having received outstanding service, which certainly was the case with the visit I received from American Appliance this week. The technician was on time and quickly diagnosed the issue with our electric range. Then he actually advised us AGAINST getting our range repaired, even though - of course - that is how their company makes money. Instead, he explained that the problem was indicative of the appliance likely starting down a path that would only lead to more repairs and he wouldn't feel right fixing this problem only to likely have to come back in mere months to address other issues. And on top of this advice, he even told us his suggestions on new models to purchase. Like everyone I hope not to have to need appliance repair, but now I know who I'll call if that need does arise again.”
“I called them to inquire about replacing the glass cooktop on our electric range and they got back to me quickly. They provided a very itemized quote (part cost, shipping and tax, repair cost, etc.) and included the cost of replacing the whole range so we could make an informed decision about whether to proceed with the repair. In further conversations, I was encouraged to call the manufacturer again (we'd gone down this road without luck) and we were able to have the cooktop replaced at no cost through the manufacturer with this guidance. Truly stellar customer service from Joanne and Pam! That said, I'd happily purchase an appliance from Automatic Appliance Service in the future and/or consider them for repairs. I feel like it's unusual today to find such incredible customer service AND honesty and professionalism in a company.”
“We have been using American Laundry equipment for several years at a property we manage in Waltham. They are quick, reliable and always respond to any service call or question we have. Russell in service and Cindi in customer service are the best!”
“Ed from the Poirier Service team did a great job completing a complex repair of our KitchenAid Dishwasher. He demonstrated great skill and was very professional in his approach to the job. We are very happy to have our dishwasher working again!”
“Will be a repeat customer. Allen and Nick helped me through the process of a manufacturer extended warranty replacement where we upgraded our appliance. Fast delivery, too. Thanks guys, we love our new induction range!”
“Not one to write reviews. But Johnstone has been a huge support during this pandemic. When everything else turned into a mess I knew I could count on them. Thanks. Couldn't recommend highly enough.”
“Excellent experience with Blue Hill Radio and Appliance. From start to finish I give 5+ stars. Purchasing from a family owned business definitely has many perks. Jack was fabulous and continuously said "we want you to be happy with what you purchase". Absolutely no sales pressure. Jack suggested I do more research and sleep on it. Removed my old washer and dryer and went above and beyond to accommodate me knowing the concerns I had with removal and delivery not being the same day. Jack was not only professional but very kind. Jim and Shaq (sp ?).........just WOW. Removing a washer and dryer from a second floor in a narrow space and then a narrow staircase that has a turn is no easy task. I saw first hand what it entailed and they did it with a smile and worked their magic. Delivery day couldn't have gone smoother. Jim continuously said "we want you to be happy with your purchase". Jim and Shaq treated me like family and not just a customer. Hands down this was the best experience I have ever had purchasing large appliances. Jim repeatedly said "any issues call us immediately". THANK YOU......you are all the best.”
“The service was execllent! I walked right in and there were people at the door to help you, I didn't even have to do anything ahead of time. I was there for a Apple Watch Ultra 2-- and luckily the only one they had was EXACTLY my specs I wanted! The employees efficiently found what I asked for and I payed within minutes of arrving to the store! The reason I'm giving this fours stars is because the box that the Apple Watch Ultra 2 came in was a bit torn up on one side and had Sharpie writing on it; probabbly store policy. But this is because I really cared about the box. But if you don't mind the damage on any box, you'll have an amazing exprience with their great, fast, efficient customer service!”
7AM - 4:30PM
Parts Counter, 890 Providence Hwy, Norwood
Appliances
“Really great experience there. Super service and inventory. Steve was really great to work with! Our plumber said the same thing as they had a problem with a a damaged toilet and they swapped it out without a headache. Seems a good value.”
“My roommates and I bought a washer & a refrigerator there years ago. The price and service were so good we we’re just talking about it again. Highly recommend.”
6AM - 10PM
339 Speen St, Natick
Appliances
“I just wanted to say how wonderful and helpful and kind was Mario! Guy from costumer service..it took us so long to figure out some issues and he went beyond with helping us.. From ordering Vanity’s to be on the phone with credit line people .. Thank you Mario for your amazing costumer service . I m not review person but this one is well deserved”
6AM - 10PM
100 1st Ave, Waltham
Appliances
“Great mulch selection I have to say, I went here this recent Friday to get mulch for a project and they had plenty. I also found a snail and it fell on my friend and he kicked it. Poor sail. Great black mulch I have say didn’t see any red though. I love Home Depot and America so much.”
“I worked with Jason through our home design. there was lots of choices available, almost overwhelming. Jason was able to calm my anxiety immediately. he was very knowledgeable and was able to narrow my choices to a reasonable selections. Jason is amazing at what he does he was an absolute joy to work with. every question I had he answered and I felt confident in his suggestions. I loved the personalized service I received. His expertise was excellent. He took his time and was very patient with me. He was knowledgeable, professional and super friendly. I would recommend Newton Ferguson lighting to anyone”
“I'm not a plumber, just a guy who lives close to the store and hates Home Depot. The store is really for pros, but when I go in they are still really helpful. I try to go in when it's loaded with plumbers, but as long as I do that and keep the really stupid questions to a minimum they are fantastic to deal with.”
“I worked with Jason through our home design. there was lots of choices available, almost overwhelming. Jason was able to calm my anxiety immediately. he was very knowledgeable and was able to narrow my choices to a reasonable selections. Jason is amazing at what he does he was an absolute joy to work with. every question I had he answered and I felt confident in his suggestions. I loved the personalized service I received. His expertise was excellent. He took his time and was very patient with me. He was knowledgeable, professional and super friendly. I would recommend Newton Ferguson lighting to anyone”
“Purchased a gas stove from Poitier and they couldn’t have made it easier. They have a plumber who delivers and unhooks and installs so you don’t have to get a plumber to your house twice. The whole experience was great. They service their customers well. I will get all my appliances from Poitier from now on.”
10AM - 5PM
1339 Massachusetts Ave, Arlington
Appliances
“If you need a vacuum or a vacuum repaired this is the place for you. Michael is the nicest!! Very friendly, informative and knowledgeable, no sales pitches!! Works with what your needs are. Clean showroom with a large variety of vacuums. Amazing prices. You'll be treated like a star!!”
“Sam in appliances is the absolute answer to any question you may have when buying appliances. Not only is he knowledgeable but he will take the time to walk you thru every step of the process. I had some particular dimensions I needed to meet in my kitchen renovation, and made some mistakes when I was first ordering my fridge. Sam called appliance companies on my behalf to ensure that I would be given a full refund. He even scheduled my pickup and delivery for me.First class service is hard to find in the world of big box stores these days. Sam deserves all the credit for the completion of my project. Great to me and my family.When in doubt, trust in Sam.”
“I’m consistently impressed by the quality of their selection and plants for the price, especially when there is fresh stock. This is probably the best big box garden center I’ve been to anywhere.”
“The PEOPLE at the Waltham store are great. They are helpful and informative. The guy I asked for help took me to what I was looking for. Their system said that they had over 100 of the tubing that I wanted, we could not find any. He found the guy who worked in the irrigation section who dug around and found it buried behind other stuff.”
“I was there today at Natick store. Natick is very far away for me from Lexington. But they have great vanities with stone like counter top all the time. The other store will tell me the store model is not for sale. Now I know why. The guy from plumbing department helped me to find a replacement for a missing mirror, took me to the manager for price adjustment , disassembled the vanity from the rack & the floor and helped to put it on my car. What a efficient service. All the people there I met today are super nice and friendly!”
6AM - 10PM
1213 VFW Pkwy, Boston
Appliances
“On Saturday I went to Home Depot store in West Roxbury I was trying to get one of my Honda car key fob open so I could change the piece. Jean Marry offered me great customer service and was willing to assist with the issue I had. His sales professionalism was awesome and very patient. This is the reason I gave him a 5 Star review.”
“The PEOPLE at the Waltham store are great. They are helpful and informative. The guy I asked for help took me to what I was looking for. Their system said that they had over 100 of the tubing that I wanted, we could not find any. He found the guy who worked in the irrigation section who dug around and found it buried behind other stuff.”
“I had an exceptional experience at Best Buy today, all thanks to Tessa! Her knowledge about audio equipment, was truly impressive. Tessa went above and beyond to help me find the perfect fit for what I was looking for. Her expertise and friendly approach made the entire shopping process enjoyable. I'm thrilled with my purchase, and Tessa's assistance played a significant role in making it happen. Kudos to Tessa for providing outstanding customer service!”
“I was there today at Natick store. Natick is very far away for me from Lexington. But they have great vanities with stone like counter top all the time. The other store will tell me the store model is not for sale. Now I know why. The guy from plumbing department helped me to find a replacement for a missing mirror, took me to the manager for price adjustment , disassembled the vanity from the rack & the floor and helped to put it on my car. What a efficient service. All the people there I met today are super nice and friendly!”
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“Great experience shopping for a new dishwasher at Jarvis Appliance, they had a great selection, and good prices. I am very happy with my purchase and experience, Kevin was very knowledgeable and helpful. I will definitely be coming back to Jarvis for all of our future appliance needs.”