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“They quoted a price on the phone, booked an appt, gave me a coupon for booking that day and repaired my broken screen that night. I highly recommend them. Pricing very competitive.”
“Very good customer service and technical support. Had issue restoring contacts and resolved directly with shop next day. Received follow -up with phone calls to complete iPad promotion -overall great shop will return !!”
“Because I do not even begin to approach an expert level with all the latest tech, it can require infinite patience to understand my needs and educate me. Franklin has this patience in spades! He is an incredible asset to the company and goes above and beyond. Thank you, Franklin!!”
“Isaiah and Jonathon in less than seven minutes solved a problem that I had worked through 4!!!! separate Verizon customer service reps on the phone with. Unbelievable customer service with these guys. Grateful for them, stepping in and solving the problem instantly. Verizon needs more people like these guys!”
“I live in Brockton, I rather travel that far to see them. They are courteous, patient and professional. It’s worth traveling to see them. I will certainly recommend my friends and family to go to their store. That AT& T Store should be a model on how to serve clients”
“I would like to thank the salesman Lucas for the service, I recommend this store and the salesman, such politeness that I was impressed. I will definitely come back because of this salesman. Congratulations to the owner for hiring me.”
“Visited AT&T last week was very satisfied With Service from Marques never had to wait a minute he was very pleasant and professional. I will return to that office on American Legion Highway just because of him thank you Marques. You make me proud.”
10AM - 8PM
4 Milliston Rd, Millis
Mobile Phones
“Junaid and his team helped me resolve a issue that many others failed to rectify. Very pleased with the outcome. Only store i will go gokng forward!
- Customer service 10/10
-Listening 10/10”
“I had an absolutely wonderful time at this store! I came in asking for a phone mount for the car and was shown all of the available models, what they looked like, how they went together, all while being treated very nicely and politely. I'll definitely go here the next time I need anything for my phone. Support small businesses!”
10AM - 8PM
66 Harvard Ave, Boston
Mobile Phones
“I had just got a new phone and needed a phone case and screen protectors and the guy at the counter was super nice and polite! He even offered to put the protector on which he did with amazing precision and care! Very happy with their service. :)”
“Worked with Fsihaye today on these upgrades he was great and very insightful the rest of the team were also great but Fsihaye went above and beyond for us today, thanks!!”
10AM - 7PM
88 Needham St, Newton
Mobile Phones
“Exceptional service! One of the best AT&T experiences I’ve had in a long time as long time customer. Much thanks to Daniel and the team for making life easy and getting me in and out in a timely manner.”
10AM - 6PM
211 North St, Foxborough
Mobile Phones
“Verizon staff is extremely helpful. Christivannah helped my wife, daughter and myself different times for upgrade and account issues. I prefer this store because they are polite and professional.”
“The manager Steven and his co-worker Junaid went above and beyond to solve the problems I was having with AT&T. I am 67 years and do not like change, especially at my age. They answered all the questions and concerns I had. The transition was fast, efficient and transparent. 10/10 customer service. I highly recommend this store!”
“Great experience for 1st time in this storefront. The gentleman that worked with me was knowledgeable, helpful, professional and kind. Thank you for a positive experience with upgrading my phone!”
“I came in to upgrade the phones on my plan. It was very busy in the store due to Black Friday but Ray E was patient and very helpful. I had a great experience and felt like Ray really valued me as a customer.”
10AM - 5:30PM
1363 Boylston St Ste B, Boston
Mobile Phones
“This is the great great customer service store the lady there help us for almost hour to explain us everything because we are international student she helped us for everything recommend this store to everyone.”
“The guy was great I can truly say and I'm not easy at giving compliments and I've been with a lot of different T-Mobile AT&T Sprint this probably was the 1st time ever that someone was honest kept it real and handled their business like a chanthe business like a champ nothing but respect good one to go to for troubleshoot”
9AM - 9PM
230 Needham St, Newton
Mobile Phones
“Kevin was amazing. Started the conversation with him over the phone. Then when i can I'm he took great care of all my needs. Products and services are great !.”
“Like many boost mobile customers I started with them by purchasing a SIM card online from their website at the great low price of $25 a month for unlimited service now I have two lines and that's great at $50 for two lines of unlimited service! Recently I had personal problems that resulted in hospitalization and needed to work with a Boost Mobile customer service loyalty team member to accommodate my inability to cover the prepaid next month of service for both lines over the holidays and did not want to lose service during the holiday season which is near and dear to my heart. The Boost was unable to extend me a courtesy week with which to pay my bill after the holiday and after most likely I had been released from the hospital they did work with me to lower the bill to a nice manageable zero dollars for this billing cycle which really touched my heart and warmed it on a cold day! Bravo boost keep up the good work! Take that Ryan Reynolds and mint mobile!”
10AM - 8PM
301 Harvard St, Brookline
Mobile Phones
“The entire staff at this store is nothing short of amazing! They all were extremely kind, helpful, knowledgeable, patient, and professional. Gardy(the store manager) personally assisted me and two other customers at the same time and I was not bothered by it one bit. He showed the same amount of attention to each of us. Multitasking and active listening are definitely skill sets of his! He addressed all my concerns and he took the time to educate me on other products that could be useful for me as well. What also stood out to me was I didn’t feel pressured or overwhelmed as I did visiting other T-Mobile storefronts; which prompted me to walk right back out. This is by far the best T-Mobile I’ve ever visited!”
“Vuong and Patrick were both terrifically helpful in creating a new plan at a more reasonable price! Vuong was particularly helpful and available on the day all of the equipment was installed. For me, dealing with Xfinity is generally a nightmare! Vuong and Patrick made it entirely bearable.
Thanks to you both!!!”
“Jack, who helped me at AT&T, was very helpful. He helped me transfer my data from my very old iPhone to my new one and was very patient helping me troubleshoot.”
“Everyone there was very friendly and had excellent customer service. A special shoutout to Jean, who went above and beyond to make sure I was taken care of. He was incredibly patient and took the time to answer all my questions thoroughly. I really appreciated his help and professionalism — he made the whole process smooth and stress-free. Highly recommend this location!”
“Had to single handedly be the best experience at a Tmobile store ever. My elderly parents are on my account and I live out of state. Samaya took amazing care of them and addressed each and every one of their concerns, didn't rush them and made sure that all of their questions were thoroughly answered! Truly I have never experienced such exceptional customer service as I was called along the way to make sure everything was done appropriately too. Couldn't recommend highly enough!”
“We had an issue with our FirstNet service and upgrading to a new phone. Long story short Eddie was the employee when we came in for what we thought was an easy transaction. Turned out it kept him 1 hour past closing. He was so kind and offering his number to help resolve it the next day. He never once made us feel rushed or appeared annoyed (although he had to be)! While we weren't able to fix our issue that night Eddie went above and beyond to help us! Give him a raise!!!”
“On last visit to T-Mobile, I had multiple problems with the phone which were plaguing me. The expert who looked after me (Danielle), was very efficient and extremely encouraging and handled the problems one by one to fruition. I’m very grateful and appreciative of the excellent service that was accorded me.”
“I NEVER write google reviews - but HAD TO because Charlene at the Chestnut Hill T-Mobile was SO AWESOME!!! So kind and helpful, such good customer service. She was awesome and easily could have been dismissive at my questions - I came straight from the Apple store with many trying to set up my phone number on a new phone after my old one was ruined with water damage. And she was so patient. GO TO CHARLENE FOR HELP!!! Thank you!!”
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“Daniel R from Att Westwood is amazing! He resolved multiple issues for me that took most of the day. His customer service standards are impeccable, kept me calm and persevered through a difficult win back reactivation of my account. I’d recommend other customers to go to the Westwood location. Jonas was also very responsive and knowledgeable helping me earlier. Thank you Daniel and Jonal !!”