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“Great local credit union! Centrally located in Lansing with a nice clean building. The staff are all friendly, knowledgeable, and the credit union offers great rates! Especially CD rates!”
“Very helpful and knowledgeable, kind and accommodating while setting up an account for us. Made us feel like we were important to them. Great credit union! Special thanks to Ashley Themm for going above and beyond for us.”
9AM - 12PM
12850 S, Old U.S. 27, DeWitt
Credit Unions
“The very best Credit Union in the area HANDS DOWN! Every staff member is so informative and helpful, especially Byron, who answers all of our questions in depth, and has helped us make many financial advancements to better us! Also would like to mention the sweetest bank teller ever, Susan! I’ve known Susan for many years, and walking into the branch and seeing her smiling face is the best! My husband and I are grateful to bank with this wonderful branch!”
“I had a terrific phone conversation with a representative at the Fairlane location on linking my Venmo account with my DFCU account and got the answers I needed to move forward. I appreciated the help she gave me.”
“I love DFCU because I walk in, they know me, they're friendly, knowledgeable, professional and very attentive to and helpful to my needs. They're exactly what a credit union is supposed to be!”
“Stopped in after work to transfer my accounts from CHASE to MSUFCU. I was helped by AJ. She was extremely helpful and taught me a lot in the 30 minutes I was there. I recommend this location to anyone in the area! Thanks again AJ. It was a pleasure meeting and working with you.”
“I've been a member here at this Branch for 25 years plus! I have been to most branches in the state of Michigan and have always found Professional Service and great people to assist in anything I need for my banking questions or needs!”
“We have always received great service from this branch. Super customer service from tellers, auto loan officers, and management.
Ashley Horton has been especially helpful!”
“It was my first time coming in yesterday. I came for a refinance for my auto loan and they explained everything clearly and politely. It was an absolute pain to refinance as CNAC is a real piece of work but they didn’t even break a sweat. One of the best experiences I’ve ever had at a financial institution and I’m a member at a few different ones. I ended up opening multiple accounts and a credit card line as well. Absolutely fantastic customer service from the front door to behind the desks. I will be back!”
“Great service! Massive shout out to Bree (spelling? Sorry) and Hannah who helped me sort out important documents to verify some bank transactions. They remembered my specific issue and checked on it unprompted every time I came in for other things during the following months”
9AM - 12PM
4600 Collins Rd, Lansing
Credit Unions
“Had Ashley help us, today, and she was on it. Knew everything we had questions on, was patient while we looked up information to fill out forms, and was friendly. I've had good interactions every time I've been here.”
“Wish there was a closer location. I live in Flint Township. Please think about opening a branch. Grand Blanc, Swartz Creek, and Flushing are other towns around us.”
9AM - 12PM
1121 Keystone Ave, Lansing
Credit Unions
“At my local branch (Keystone St.) They know me by sight. At all of the branches, they are all very attentive and personable. I can always discuss a problem with my banking with them, and they don't make me feel stupid.”
“We've had great experiences at this branch, worth paying for parking!
This credit union looks at individuals differently than an average bank & seems to legitimately care.”
“During my visit today, I was assisted by V- they were SO incredibly friendly and helpful! So much so, that before I even left the building I felt I just haaaaaad to hop on Google and leave a review. Thank you V for the excellent customer service and for brightening up my day!”
“The staff at Lake Trust, like Alicia at the Okemos branch, are truly wonderful. Whether interacting with them at a branch, over the phone, or online,; they are courteous, helpful, and provide a stellar service experience. If you are in the market for a new bank, you would be making a wise choice to choose Lake Trust for your banking needs.”
“I’ve been a member of Lake Trust Credit Union for more than 20 years. They have the best customer service of any financial institution. Also, they offer competitive options for your financial needs. I’ll never go to a bank again. Thank you Lake Trust CU!”
“I am seeing a lot of reviews attacking MSUFCU for the new Abbot and Albert branch. My response is this: don't go to that one. It was very clearly designed for easy access to the students on campus, which is the primary function of this bank anyways. None of the on campus locations are particularly easy to get to by car, but they aren't designed to be. The branch at the student union has parking out front, should you need it, and the one further down grand river (near where cottage inn pizza is) lots of options for parking. If you absolutely can't spare the extra 5 minutes to walk to the bank, the branch located on mount hope and farm lane is only a few miles from where these other branches are located.I have been with MSUFCU for 2-3 years and have had only good experiences. Great rates on credit cards and personal loans, great yield on the savings builder account, and great staff at every location I have visited. I plan to keep all of my banking (including my eventual mortgage) through this institution. Thanks for everything!”
“Just spectacular. I've been banking here for almost 40 years even after moving out of state because there's simply nobody better and I find their online options at least as convenient as anything I could do from a local branch. That said, they still have allied branches even in my state for times when I have to retrieve a cashier's check or other face-to-face transactions. The service associates are some of the most helpful and caring from any business i regularly deal with. CASE is the place for me!”
“I have been a member for almost 13 years. Several times I have had scammers hack into my account/card, and every time it was handled quickly. They got my money refunded and printed new cards on the spot. When I was having trouble with my card being declined, a young man named Mark figured out the problem right away. I'm a loyal member.”
“The staff is great, and MSUFCU has always been good to our family. Member for about 18 years. Easy to work with and helpful. Had loans and car loans and checking and savings accounts. My kid has one there. Can't say enough positive things.
The new era in banking is different. Yes, there are now kiosk and check in tablets. Once you learn how to sign in its easy. And I've never waited longer than a few minutes as most would standing in a line at a financial institute. Be safe friends.”
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“Location: 16861 Marsh Rd, Haslett. Also known as Bath branch. Close to M78/ W Saginaw Rd near I69 on-ramp. This location is larger than nearby Okemos branch. More convenient prkng. It's usually less busy. Normally just use the drive thru. Recently renovations to ATM area. Hope they didn't do away with the inside teller stations. Will update next time I visit.”