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“Very helpful location! All delivery services come with a fault, as millions of pieces of mail AT least, travel delay! This USPS is fully of hard working people, that answer the phones, are pleasant at our mailboxes and are helpful in finding mail and its timing! Thank you guys!!!”
“The only usps location that is always efficient, friendly & helpful! All the staff members have always been friendly and knowledgeable!!
Thanks for the support and great work!
-Chris -”
“I went into the Clawson post office during lunch today to pick up a package that needed a signature. The woman who helped me (I didn't get her name) was the most patient, helpful and kind person I've come across in a very long time. I find customer service in today's world to be pretty awful. The black woman (hopefully, this helps with WHOM she was) who helped me today restored my faith in humanity a bit. Thank you & Merry Christmas!”
“Tracey was absolutely wonderful! She helped me find the best way to mail a very special item to a very dear friend of mine. I couldn't help but give her a hug after! Thank you thank you thank you, Tracey!!!”
“Barbara and Ashley had the nicest attitudes I’ve seen at a USPS store and got everything I needed taken care of very quickly and efficiently. Great customer service, thank you!”
“I had a really excellent visit experience to apply for a new passport. I was assisted by Shanika who is the nicest and most helpful person you could ever wish to deal with. She’s a huge asset for USPS. The appt started on time and I was done inside 10mins. Fantastic !!!”
“I have come here at least once a week for the last 4 years and have nothing but great things to say about this USPS branch. The ladies at USPS Berkley are amazing. They are always super friendly and helpful! There are sometimes long lines if you can't do the self service drop off but that is to be expected with any post office and not anyone's fault. The parking lot is easy to get in and out of. I've sent hundreds of packages over the years and never had a problem. They are always good about doing the initial scan for the package so I can be sure the package is shipped and in good hands. 5 stars!”
“Unfortunately, I didn't get the name of the lady that helped me, but extremely helpful and kind. Perfect example of what I strive to be when helping others.”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
“We sent a package to Texas from this location and ran into difficulties that required tracking assistance. The staff here was very helpful despite the fact we had lost the tracking receipt. They looked it up and had a positive attitude through the whole process. Very glad we used this location.”
“Despite feeling quite nervous, I successfully passed my vehicle training course. Now, I can officially drive a pro master vehicle for the United States postal service. Having a great driving instructor like Dave Hall made all the difference, reassuring me that everything would be all right. Shout out to Dave Hall - thank you!”
“My client was pu by me at nursing facility she couldn't walk...sil worker brought mail there were holding for her outside to the car. ..didn't get his name ...Black mail carrier you are the Best!...this was the only way to remember you on a Monday....heck I'm Black female....nice is nice no matter what color... ? Great Post Office”
“At first we were unsure if this was really a post office but they have a full array of the flat rate shipping boxes and envelopes. We got a tracking number and a flat rate shipping envelope. And the lady at the customer service counter was very nice and helpful!”
“Both of the people working the kiosk were extremely patient. They saved my invitations before they were mailed out; helping ensure safe delivery. One of the workers, I believe his name was Masum? Took the time to really make sure we were all set. I’m so used to rude post office people and they restored my faith.”
“This is a nice USPS location. Large building with plenty of room, an assortment of kiosks and good assortment of retail items for packaging and shipping. The service was excellent!”
“Our company had a skeleton crew on 12/31/21 and I called the PO to let them know that the mailman would have to come through a different gate. She called him while we were on the phone and he said he would meet me out front in 2 min and there he was. What a great example of customer service!”
“This cute little post office respectfully answered all the questions of the customer in front of me & I had very fast service myself. I had no issue being seen or with the business hours (I showed up at my lunch break at 11:50). I was in & out in 10 minutes.”
“I noticed previous reviews about the clerk at that time. Just wanted to say the young man working there now has always been professional and pleasant. I don't know his name, but I usually stop in during the week in the afternoon.”
“Now a days they have removed the option to ring the bell after getting inside the room. Handicap entrance button does not work even though there are markers telling us to get in by using the button”
“Walked in at 3:00pm on Monday. There was no line. Walked right up to a nice lady at the desk that was quick to help. Told me my address was in the incorrect order on my package, but helped me correct it and explained it to me for next time. Quick, helpful, and friendly.”
“I visited the postal office for CMRA documents and I have to say the process was simple and fast. The young man behind the counter was so patient with each customer ahead of me. Dolly the manager was super nice.”
“Francine has been awesome during the transaction I have encountered. I understand that it can be difficult in certain situations people are going through each situation when it comes to usps. When you have certain questions that you have she will be happy to help out. Her team is also wonderful as well! I would highly recommend her and this store location as well!”
“The employees are very professional and courteous. Unfortunately this location is generally busy every time I go and and the time is long, like 20-30 minutes long due to staffing shortage.”
“Every time I go to this post office I'm always attended to quickly and effectively! If i had a question they'd answer to the best of their ability! This is my preferred post office And ive been here for around 5 years nowthey never disappoint!”
“Had a package misdelivered at my complex, thankfully the employees were very helpful in getting it sorted out and I had my package very shortly after talking to them.”
“Stopped into this branch for the first time, this morning. No wait for the front desk, but there was a short line at the self-service kiosk. The (2) employee that I interacted with were very pleasant and helpful. This location is within walking distance from my work and I will definitely come back again.”
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“My experience at this USPS is that there is often slow service and a long line. There was a line again today, however Kayjay provided quick, efficient and client-friendly customer service. She acknowledged the wait and worked expediently to get my needs met in order to continue progressing the line, as she will presumably all day long. This employee deserves recognition!”