“Nahid He was so nice he waited on me as he was about to close the store he stood outside and made sure I got to the store. Fixed my phone quickly and gave me a discount he is best in Warren”
“I haven't seen my friend Eddie in a long time, when I did go see him, he put a smile on my face again. Good guy since then...You're a good person @Eddie”
“Outstanding Customer Service they helped me set up my phone service offered great deals on new phones and I even bought a brand new tablet for $15 out the door the only place I'll go from now on for all my wireless needs.”
“First off , I stoped by the metro by t Mobil store the one on 8 mile and Southfield to purchase a new phone found out that the store was closed without any Notification to there customers also noticed that it’s no longer METRO BY T MOBIL Store anymore they have a new signs and the Metro signs are gone over night I guess because I pass by this location every day and that’s my main one to pay my bill. I searched other metro by t Mobil stores and saw that this location had some really good reviews. The two customer service representative that was there were absolutely fantastic! They greeted every customer that walk in and were so incredibly helpful.Wes the Manager Who help me out the most was very patient and informative he walked me through everything helped me set things up and showed me the best options when getting my new phone. It was worth the trip there and I will be making future purchases from this location I have already recommended this location to family and friends because I know they’ll be treated the exact same way I was.”
“Love it here... Not because of Metro because I'll never go back to them as a service provider.. But the check cashing establishment located in the back of the building owned by Sam is a great part of the community... Sam also owns a local recreational center in the neighborhood and we all love his contribution to our community..”
“Today was a pleasant experience at metro by t mobile, the person that helped me(Aymen) was very respectable and patient also the service was top-notch I appreciate his patient thank you for having the service here in my community”
“Paul and Jim are great! They offer some of the finest customer service of any HIFI store. Highly recommend! they treat everyone with respect and spend a tremendous amount of time to educate their customers regardless of budget. No one can set up a turntable better than these two!”
“Thanks for the fast service Alex. I really appreciate your help and advice. Although the phone wasn’t repairable I appreciate his honesty and level of professionalism. Every time I’m on the west side of Detroit I’m going to stop by for a deal!”
“I came to this store for my grandmother. Was looking for phone for her to have because she lives by herself. Some lady named Sofia helped us look for a phone that my grandmother could actually operate. To my surprise my grandmother wanted a smart phone and we found a smaller one that she would be able to hold and work. The sales lady actually helped us get it all set up for her with phone numbers and everything and even gave her a quick rundown on how to operate the phone. Definitely pleased with this place and will be back.”
“Daniel and Ray are amazing. I would give 20 stars if that is possible. Very nice and honest people.I was lied to by other carrier (Rep told me one things, created pin without my consent, not giving me the documents) but here Daniel and Ray explained everything and helped me in switching back.Highly recommended!!!!!!”
8:30AM - 6PM
2250 Meijer Dr, Troy
Electronics
“I've been using Metroline Direct for many years and I have worked with Jesse multiple times over the years. His knowledge, his thoroughness are always terrific and he does a tremendous job. I look forward to working with him because he is so good at what he does. Thanks Jesse!”
“I had a wonderful experience today buying my new phone .I'm very happy with my purchase.the young man named John was very helpful and smart .I would recommend this store to anyone who is interested in buying a new phone .”
“Courtney was fabulous and very helpful today. It was a pleasure to see a manager who actually cares and thorough! Thank you so much. I should go back and the tablet.”
“GREETED AS YOUR WALKING INSIDE WELL LIGHTED AND YOU CAN BE ASSISTED BY STAFF MEMBERS TO ANSWERING QUESTIONS AND SHOWING ITEMS IN ISLE WAYS THE PRICES ARE VERY IMPORTANT AND ARE EVERYDAY REASONABLE FOR PURCHASING PARKING LOT IS NEXT DOOR”
“First time for me to go to the store. A man his name is Thaer help me with active new phone that we bought. He can give you an idea to help you out or solve the issue you have. Thank you so much Thaer for helping me to solve the problem and active our new phone.”
“My son and I went to get parts for a PC build. It was our first time there and won't be our last. Everyone we came into contact with were very friendly. it was a Sunday and very busy while the staff were all very professional and informative. I highly recommend.”
“Just started back with them I have a good plan for 2lines. It’s less than $100.00. So farThe Service has been ok no drop calls. Plus no scam calls. We will See!!!”
“I came into this location so far beyond frustrated with customer service, and then Dee saved the day. Not only did she take care of my issue, but her patience and kindness is why after 10 years with MetroPCS, we will continue to be loyal customers. Thank you for getting the best person for the job:)”
“I was a VK fan before I was a VK customer, by proxy of the studios I’ve worked for, and have had an absolutely world-class experience with every interaction over the last decade. They continually earn my business - Joe and Josh are true stars - and I actually hope for musical successes so that I can continue to nurture the relationship with more gear. A lot of my room came from VK and it’s a place I feel is incredibly supportive of making great music, and I feel supported in the event that anything needs repair or replacing. A true five-star company.”
“Professional, knowledgeable and friendly, what more can one ask for, I’ve been a customer of this location for 3yrs. & anytime I’m in need of mobile phone service they’re my go to,”
“Great service fay helped me out within few concerns I had about my phone she was sweet and had a beautiful smile, I will definitely go back there for all my phone needs”
“Sabrina you Da real MVP. As bad as Metro by T-Mobile has messed up my family plan and my service up to were my phone can’t even connect back to the network, I see you took the extra steps to try and get what customer service derailed back on track. For that I truly thank you and will tell everyone who want to deal with real real and the tell it like it is and not the tell it like it wanna be this is the store to go to.”
“I've been coming to this Metro PCS for a few years and I've been satisfied with all the phones I bought from Mario he's definitely a decent and honest guy he definitely won't screw you over like some other carriers, I mentioned to Mario I'm definitely thinking about upgrading my phone to an iPhone so he should me what one is good for me so I'll be definitely thinking on it and might get me an iPhone in January”
“This place has great customer service! And the best prices I’ve seen. They are super honest too and don't just try to sell you something any chance they get.”
8AM - 10PM
28800 Dequindre Rd, Warren
Electronics
“Pretty good experience overall, as far as customer service and quality. One of the employees in the makeup department helped me find a product that works perfectly with my skin tone, which I’m very happy with. My only complaint is the bathrooms. What the heck happened?! They used to be so well maintained, and now are SO trashy, it’s genuinely gross.”
“I just ported my phone over to metro from boost. Hadeel was great n amazing. The store was clean she was super nice . I will definitely come back here. Thank you”
“Joe - You are the Best!!!!!!I have 2 kids; 8 & 10I've been coming here for years and whatever I need phone wise I will only come here.The owner is a sweet guy, always takes care of me and my kids & I sincerely appreciate him ?He doesn't try to rob you just to sell a phoneJoe, thank youMaggie”
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“Every time I end up with problems with service or problems with my phone. I drive out of my way to go to this store, they always fix any problems or issues I am having and turn a dissatisfied customer that is ready to charge service provider into a happy customer.”