10AM - 3PM
3105 S Martin Luther King Jr Blvd, Lansing“Every time I go in there their customer service is obsolete, Especially employee by the name of Jay..I'm always greater with a warm welcoming smile if I have any questions nonmatter what he has the answer!Their quick quick could be 6 people in line I'd make 7 blink my eye and I'm at the counter!The employees are so warm welcoming! Besides I always refer people to the UPS store on South Martin Luther King Blvd Lansing Michigan for thr Beat customer service hands down!!!!”
“This is by far the best staples to have anything printed at. Philip and his team are all up beat, friendly and on top of the game. It’s so nice to be able to rely on the staff at this location!!”
“I had issues with my package not arriving at the date I was promised, next day shipping, and Colleen and Michael worked with me to get my package back. They were kind and compassionate and did what they said they would do. Thank you Colleen and Michael, you both are exceptional and I won’t forget your kindness.”
12 - 6PM
6240 W Saginaw Hwy Suite 1, Lansing“Most of the people who work here are really lovely! I do a lot of shipping through them and appreciate that they recognize me and remember our previous conversations.”
“Brad is amazing. I gave online prints and didn't know it takes 4-5 hours.Went to pick up at store Brad helped me out real quick and printed the copies right away in 10 mins.Kudos to Brad.”
“Mr. Dawsey as a customer service representative is outstanding. He went above and beyond for me and I appreciate the service. I manage 44 people and would love to have a person like you on my team.”
“Had to drop off a package to ship, the store was well staffed and the staff were attentive. It seriously took like 3 minutes. No problems! Surprised with how much other stuff they sold, it was like a mini office store in there.”
“Definitely does exist, it's at the customer service counter. AFAIK, works like a regular USPS, and you can drop stuff off after your shopping trip instead of making a separate trip to a post office!”
“I have worked with this location for over 6 years and just saw their low reviews when I had to look up their number. So I'm posting a rating to fix that. The staff here are great!”
“It’s so refreshing to walk into somewhere and have actual customer service and politeness. Alex is doing an absolutely wonderful job, rock solid service, friendly, and super patient with big return orders. Big ups to Alex on his professionalism and dedication. Even at work he is being his best self and treating everyone with respect and compassion, that’s what’s up, what a great guy!”
“The employees at this fed ex ship center are excellent. We had trouble at another local print and ship center with an international shipment to Canada. Bishop and Carol were more than willing to help us out and explain what the other store could or would not. They were fantastic to deal with, knowledgeable, and very friendly. We were in and out in 15 minutes. Plus they were $200 cheaper than our local location. I highly recommend this location. I can't say enough about how great Carol and Bishop are. They made what had been a very frustrating experience at another location into a happy one at their location.”
“I have lost count of how many C.A.R.E. packages I have sent to Chicago from this location. E-V-E-R-Y-O-N-E at this store is always kind and helpful when I come in. These folks work really hard preparing and organizing our packages to get them to their destinations.”
“Very kind, and helpful staff (there was only one window). On Street, passport parking (I don't have a passport app for parking). I will only come here in a pinch.”
“Easy parking, easy drop off of packages. A little off the beaten path, but quite accessible nonetheless. Not very "modern" on the inside however. Could use some upgrades for asthetic reasons.”